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How to attract and retain millennials

  • January 8, 2018

What characterises a millennial?

The defining characteristics of millennials – those born between 1980 – 1996, according to Pew Research – have been documented across a whole raft of research (notably from PwC and Deloitte), articles and books in recent years. The general consensus is that theirs, is a generation with a world view inevitably shaped by significant events such as financial recession, technological revolution and the rise of social media. As a result, they have less inclination to be motivated by money alone, a strong need for work / life balance, a commitment to their personal development, technological savviness, a preference for flexible working, an attraction to work which has social or charitable impact and a keen interest in diversity.

How millennials are changing the legal landscape

This crop of young lawyers is having a transformational impact on the workplace: according to legal services provider LOD, firms are moving from a ‘dormant, low-tech, individualistic system to a dynamic, high-tech, collaborative one.’ As In-House Lawyer magazine points out, over the first half of the 21st century, millennials will replace Boomers as the dominant demographic group throughout society: since law will be no exception, it is vital for employers to consider the ways in which they attract and retain millennial talent. Factors which have traditionally worked in the past, such as financial rewards, do not appear to inspire this generation in the same way.

Top tips for motivating millennials

With this in mind, here are our top tips for attracting and keeping our partners of the future.

  1. Create an agile work environment.
    Millennials are used to wireless, mobile technology that gives them the flexibility to work wherever they need – or choose to. Offer remote working where possible and provide a secure means of access to the information needed to do their jobs when they aren’t in the office.
  2. Dispense with rigid hierarchical career paths.
    Research shows that millennials are inclined to be peripatetic: they will move from place to place and are unlikely to want to follow a highly structured career path to partnership at one firm. Instead, build alternative career paths that still allow top talent to prosper.
  3. Provide workload predictability.
    Of course there are times when work will inevitably ebb and flow but, where possible, try to ensure that workload can be anticipated in advance. The new generation of lawyers will graft hard but they value work / life balance so highly that if they can never make personal plans, they are unlikely to willingly remain in a role.
  4. Develop an inclusive culture.
    A generation that has grown up with social media is one that understands the value of an open platform of interaction, collaboration and dialogue. Again, a hierarchy where voices are kept separate will not appeal. Instead, form project teams of various levels of seniority which encourage participation, mentoring and feedback between generations.
  5. Utilise their tech savviness.
    It’s clearly a fallacy that every millennial is an innately skilled programmer, but they are certainly more likely to be aware of the technology available to them. Manually sifting through paperwork will appeal even less when they know that there are faster, more efficient methods, if only the firm would invest in business intelligence or data analytics. Use their understanding of technology to drive innovation.
  6. Seriously consider diversity.
    Don’t just pay it lip service. The law firm of today should be fully committed to a culture of inclusivity. Set targets for diverse representation.
  7. Promote charitable and community involvement.
    It is important for millennials to feel that their vocation is worthwhile: financial reward is rarely their sole motivator. Involve them in work with social meaning. As a firm, consider the ways in which money and time can be used to benefit good causes.

So, leaders of law firms should be mindful of the fact that today’s millennials will be the partners of tomorrow, Succession planning now is vital: firms must attract and retain the best millennial talent in order to ensure the longevity of their businesses.

To find out how Clayton Legal can help you plan for the future needs of your firm, contact us today.

Take a look at some of our other blogs to gain more insight into the legal sector.

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How to shortlist candidates effectively and efficiently?

  • January 3, 2018

The New Year is an ideal time for a fresh start and, as a result, more people decide to make a career move than at any other point. So, with companies likely to see a significant increase in the amount of applications from which they must shortlist, how can they ensure that they pick out the right candidates? Here are our top five tips.

1) Before you begin to look at the applications, it’s vital that you define your ideal candidate. Use your job description and person specification to create two checklists: the essential criteria and desirable criteria needed to do the job. The standards are likely to relate to all of the following key areas, plus any others that are relevant:  education, work experience, skills and knowledge, competencies and personality traits. Be very strict about the criteria you term ‘essential’: these should relate to the qualities and traits of top performing employees in the role.

2) The next step is to begin the shortlisting process. At this stage, some employers choose to utilise the services of a specialist recruiter that knows the market inside out: they can identify the right talent quickly and may already have people among their network of candidates that might fit the role.

3) If shortlisting in-house, do so in stages.

Stage 1: Go through the applications and discard any that don’t meet all of the essential criteria. You now have a list of candidates who can all do the fundamentals of the role. At this point, it is also worthwhile noting where applications have come from so that you know where to advertise future vacancies.

Stage 2: Decide how many candidates you want to interview. Go through the remaining applications, weigh them against each item in your list of desirable criteria and record the number of criteria they meet. Some recruiters like to use a spreadsheet as this helps them to rank candidates at a glance. During this stage, you should also check that there are no inconsistencies in their CV and that spelling, punctuation, grammar, presentation and attention to detail are in line with your expectations.

4) You can now decide who to select for interview. It is important to think outside the box here: you may have a list of desirable criteria, but it’s unlikely that an individual will meet all of them, so decide which combination will have the most impact. Also, if you are replacing a current post holder, don’t have a vision of replacing like with like: think about what they could do when they joined, rather than what they can do now.

5) In addition to notifying the candidates selected for the next stage, ensure that you also contact everyone who applied –even if there were hundreds- to thank them for their interest, but letting them know that, unfortunately, this time they have not been shortlisted for interview. A superior candidate experience is crucial in today’s skills short environment. After all, a candidate that isn’t the right fit for now might just be, in the future.

If you have a vacancy and would like to talk to us about how we can help you shortlist the right person for the job, contact our specialist team of recruiters.

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Is Agile Working The Key To Attracting Top Legal Talent?

  • October 18, 2016

The number of employers implementing agile working policies has climbed sharply in recent years, and as city firms battle to attract and retain top legal talent, a range of practices are introducing policies which give lawyers greater flexibility over their work/life balance. In a profession that is known for its exceptionally long hours and substantial focus on productivity, the prospect of working flexibly will likely be welcomed by many.

Understandably many firms have broached the prospect of agile working somewhat tentatively with the notable exceptions of two city practices in Schillings and Mishcon de Reya, who have both introduced new and innovative flexible working practices. Schillings recently announced that lawyers only need to come into the office two days a week, while Kevin Gold, the managing partner of Mishcon de Reya, allows lawyers to work from home as many or few days as they want.

Ultra – agile – the way to retain top legal talent?

Mischon De Reya pioneered the ultra-agile working trend when its managing partner Kevin Gold told lawyers they could work as many or few days in the office as they want, in addition to being able to take unlimited holiday. Gold claimed that the policy stemmed from wanting to foster greater gender balance within the firm, and encourage female talent to return to the profession after taking a career break to have children. Interestingly Mischon De Reya was one of few firms to post 100% autumn retention scores.

Following the upheaval of its existing flexible working scheme, Schillings is set to eliminate all fixed desks from its offices in favour of a new ‘desk booking system’ that enables lawyers to book a spot for a specific day or week. Christopher Mills, Shillings’ COO said that the scheme aimed to improve collaboration between the firm’s various teams, including cyber security and intelligence. He also highlighted recruitment and retention as a key driver behind the implementation.

Flexible working – the way ahead?

According to a recent study by Grass Roots, 49% of employees claimed that flexible working arrangements and work-life balance are their most valuable benefits. Interestingly the same study found that while 84% of all respondents indicated that their benefit package was important in keeping them in their current role, that figure rose to 93% for 25-44 year olds. These figures support the growing consensus that younger generations are increasingly beginning to value holistic benefits packages over additional cash compensation.

While the take up of flexible working arrangements in law may not be a quick as in industries such as media and tech, it’s evident that more and more practices are coming to realise the value of such policies. And with millennials searching for ever more holistic benefits packages agile working polices may set one firm out above the next when professionals are searching for a new role.

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