RTA Portal Fee Earner

Job Title: RTA Portal Fee Earner– Full Time
Location: Warrington Office-based with 1 day WFH (Work From Home)
Hours: 37.5 hours per week, Monday to Friday

Role Overview:

We are currently recruiting for a dedicated and experienced Claimant RTA File Handler to join our client’s growing team. In this role, you will be responsible for managing claims through the OIC Portal (Stages 1-3), ensuring that all procedures are followed correctly. This is an excellent opportunity for someone with a strong background in RTA Personal Injury matters to progress their career within a supportive and dynamic environment.

Key Duties & Responsibilities:

• Set up new files and ensure all relevant information is inputted into the case management system (Proclaim)
• Take initial instructions and details of accidents from clients over the phone
• Formulate and implement an initial strategy for dealing with claims
• Register and manage claims through the Proclaim system and MOJ Portal until settlement or case progression to Stage 3
• Negotiate with Third-Party Insurers to achieve a timely settlement
• Ensure all actions are completed according to task lists on Proclaim
• Process your own bills as necessary
• Ensure full compliance with the SRA Code of Conduct 2011
• Deal with infant claims and credit hire matters (knowledge desirable but not essential)

Skills & Experience Required:
 

• Comprehensive experience of handling RTA Personal Injury claims from inception to settlement
• Strong understanding of the OIC Portal stages 1-3 and the claims process
• Excellent communication skills, both oral and written
• High attention to detail and strong organisational abilities
• Ability to work effectively within a team
• Experience with Proclaim case management system is essential
• Knowledge of infant claims and credit hire is desirable but not essential

• Ability to work under pressure and manage a varied caseload

Benefits:

• Competitive salary
• Company events and social activities
• Company pension scheme
• Cycle to work scheme
• Free flu jabs
• On-site parking
• Employee referral programme
• Flexible working with 1 day per week WFH

Why Join This Firm?
This is an exciting opportunity for a motivated Claimant RTA File Handler to join a forward-thinking and supportive team. With a structured work environment and the opportunity for career progression, this role offers excellent benefits and a healthy work-life balance.

Schedule:

• Monday to Friday, 37.5 hours per week
• Hybrid working arrangement (1 day per week WFH)

If you have experience in handling RTA claims and are looking to further your career in a supportive and dynamic environment, we would love to hear from you.
Apply Today:
Please submit your CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.