Compliance & Operations Manager (3 Days)

  • Feltham
  • Permanent
  • £65,000 - £70,000 per annum

This well known firm is an established firm of solicitors with offices in South West London, Middlesex and Surrey.  We believe what makes them stand out from the rest of their peers is their commitment to quality, customer service and ensuring they recruit the best people. They take great pride in their personal service and the accessibility of their lawyers.We are seeking a proactive, highly organized, and detail-oriented Operations and Compliance Manager. The ideal candidate will maintain a comprehensive understanding of risk management components and demonstrate the ability to use their own initiative.
Responsibilities Include:

  • Data Management:
    • Create and enforce policies for effective data management – ensuring accuracy and legitimacy of data.
    • Analyse data to provide insight and support decision-making processes within the firm.
    • Develop and oversee data security measures to protect sensitive information, ensuring compliance with data protection regulations and standards.
    • Collaborate with IT to maintain and improve database systems and software applications.
  • Operational Oversight:
    • Regularly review operational processes to ensure efficient and effectiveness across departments.
    • Monitor and analyze operational performance metrics, identifying areas for improvement.
  • Collaboration and Communication:
    • Work closely with departments to understand their data needs and operational challenges.
    • Facilitate training for staff on data management and compliance practices.
    • Serve as a point of contact for data and compliance related inquiries.
  • Compliance and Risk Management:
    • Ensure compliance with legal regulations and industry standards related to data management and privacy.
    • Identify and mitigate risks associated with data handling and operational processes.
    • Overall responsibility for the management of the firms complaints procedures including corresponding and dealing with clients, third parties and the Legal Ombudsman.
    • Ensuring compliance with Solicitors Regulations Authority (SRA) requirements
    • Maintaining the firms Lexcel accreditation ensuring the firm is compliant for its annual inspection.
  • Money Laundering Compliance
    • Being fully up to date with statutes and regulation regarding Money Laundering requirements.
    • Develop and enforce internal policies and procedures to ensure compliance with AML regulations.
    • Regularly review and update policies to reflect changes in regulations and business practices.
  • Project Management:
    • Plan, execute, and oversee compliance and operational projects from inception to completion

For a more comprehensive overview of this vacancy – feel free to contact Chris on 07802 282 002 OR c.eastwood@clayton-legal.co.uk

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