banner image

Charting a New Course: The Future of Careers in Legal Risk and Compliance

As with a lot of legal practice areas, the legal risk and compliance landscape is evolving at an unprecedented rate, with specialists professionals specialising in the sector finding themselves at the forefront of a shifting industry, one driven by rapidly advancing technology, regulatory changes, and increasing expectations around corporate governance and accountability.

At Clayton Legal, we have witnessed how the demand for skilled professionals in these areas continues to rise, particularly as businesses navigate complex compliance frameworks and heightened regulatory scrutiny.

With these trends in mind, this blog delves into the career opportunities available within the risk and compliance sector in the legal industry, examining the key drivers shaping the market in 2025, the talent shortages, and how firms can ensure they are ahead of the curve in attracting and retaining top-tier professionals.

 

The Changing Face of Risk and Compliance in the Legal Sector

It’s fair to say that the risk and compliance landscape is becoming more nuanced. Law firms and in-house legal departments are increasingly reliant on professionals who can navigate a complex web of regulatory frameworks, mitigate legal risks, and advise on compliance strategies in a dynamic business environment. These professionals, armed with an understanding of both legal principles and business processes, are in high demand.

One of the most significant drivers of change is the ever-expanding regulatory environment. With the UK continuing to adapt to post-Brexit regulations, there has been a rise in the complexity of compliance requirements for businesses operating within the legal sector. Furthermore, global organisations are facing the challenge of adhering to multiple legal systems, making risk management and compliance even more critical.

Alongside regulatory complexity, businesses are also increasingly turning to technology to manage and streamline their compliance efforts. Artificial intelligence (AI) and machine learning (ML) are now integral to identifying potential risks and improving compliance processes, as firms look to automate routine tasks and focus their efforts on strategic decision-making.

 

Career Opportunities in Risk and Compliance

As the legal sector adapts to new demands and increasing regulatory complexity, risk and compliance professionals are becoming integral to law firms’ internal teams. Traditionally, many firms relied on outsourced services to manage risk and compliance, but there’s a noticeable shift towards bringing these roles in-house. Law firms now prefer professionals on their payroll who can provide ongoing, dedicated expertise, rather than relying on external consultants. This shift is creating new career opportunities, not only within traditional law firms but also in in-house legal teams, government agencies, and large multinational corporations.

As organisations look to better manage complex legal and regulatory challenges, the demand for skilled professionals is set to increase. In particular, law firms are keen to hire individuals who can offer proactive, in-depth counsel on risk management and compliance issues, with a focus on aligning internal processes with ever-evolving legal obligations.

We’re also seeing: 

A  Greater Focus on Cybersecurity and Data Protection

 With the rise of digitalisation, organisations are prioritising cybersecurity and data protection, making it an area of growth within the risk and compliance sector. Legal professionals with expertise in these fields are increasingly being sought after, particularly as businesses strive to ensure compliance with data protection regulations, such as GDPR.

Cybersecurity regulations and the need to protect sensitive client data have become front and centre for law firms, particularly as cyber-attacks continue to escalate. A 2024 study from PwC found that 61% of UK legal firms reported experiencing a cyber-attack in the past 12 months, highlighting the importance of robust risk management in the digital age. In response to these rising concerns, law firms are investing heavily in hiring risk and compliance professionals with specialised knowledge of cybersecurity laws and regulations.

In-house Counsel and Risk Management Roles

While law firms will continue to be a prominent source of demand for risk and compliance professionals, in-house legal teams are also hiring more specialists to manage regulatory risk and ensure compliance across their operations. This is particularly true in larger organisations and multinational corporations, where in-house legal teams are becoming more integral to overall business strategy.

The shift towards in-house counsel roles presents exciting opportunities for risk and compliance professionals. In-house roles often offer more flexibility, a broader scope of work, and the chance to work closely with senior executives in shaping company strategy. Legal professionals with experience in risk management, compliance auditing, and policy development are in high demand to help businesses manage legal risks effectively and create a culture of compliance.

The Talent Shortage and Skills Gap

While the demand for risk and compliance professionals is growing, the talent pool is not growing at the same pace. The skills gap is a significant challenge that firms are grappling with in 2025, and it is expected to persist in 2026 and beyond.

Many risk and compliance professionals in the legal sector are expected to retire in the next five to ten years, and there are not enough younger professionals to replace them. As a result, the competition for talent is fierce, and firms need to ensure they are actively seeking out the next generation of legal risk and compliance experts.

 

Talent Attraction Trends

The competition for risk and compliance talent is driving firms to rethink their recruitment strategies. With the skills gap widening, firms are adopting a more proactive approach to attracting talent. This includes looking for candidates with diverse backgrounds, as well as providing training and development opportunities for entry-level professionals.

According to a 2024 report from the Law Society, 68% of law firms have increased their focus on diversity and inclusion in their recruitment efforts. This trend is expected to continue in 2025, with firms increasingly seeking out individuals from diverse backgrounds to bring different perspectives to their risk management and compliance processes.

Additionally, the rise of remote working has opened up new opportunities for firms to tap into a wider talent pool. With many professionals now able to work from anywhere, firms are no longer limited to hiring from their immediate geographic area. This shift has made it easier for firms to find candidates with the right skillset, even if they are located outside of traditional legal hubs like London.

Training and Development for the Future

To meet the growing demand for risk and compliance professionals, firms must also invest in training and development programmes. In 2025, the legal sector will see a rise in bespoke training schemes designed to equip professionals with the skills needed to thrive in a rapidly changing environment. Firms that invest in their staff’s ongoing education will not only retain top talent but also ensure that they remain competitive in the marketplace.

Specialised training programmes in areas such as financial crime compliance, ESG, and data protection will continue to be crucial for career advancement. Additionally, as AI and other technologies become increasingly prevalent in risk and compliance, firms will need to provide training in the use of these tools to ensure their teams are equipped to manage evolving challenges.

 

Looking Ahead to 2026 and Beyond

As we look ahead to 2026, the risk and compliance sector in the legal industry will continue to face challenges, but these challenges will bring significant opportunities for professionals to advance their careers. The increasing regulatory complexity, the rise of ESG concerns, and the ongoing need for cybersecurity and data protection experts will shape the sector, creating a diverse range of career paths.

At Clayton Legal, we understand the evolving nature of the legal risk and compliance sector and are committed to helping firms find the talent they need to navigate these changes. With our deep expertise and connections within the legal industry, we can provide valuable support to both businesses and professionals as they look to embrace the opportunities that lie ahead in 2025 and beyond.

If you are looking to explore new career opportunities or build a high-performing risk and compliance team, we encourage you to reach out to Clayton Legal to discuss how we can support your recruitment needs.

 

At Clayton Legal, we’ve been helping legal professionals find their ideal roles for over 25 years. Whether you’re looking to grow your career in family law, property, personal injury, or other practice areas, we’re here to support you.

Call us on 01772 259 121 or email us here. Let’s shape your future in law.

 

 

 

Share This Post

Posted By

Chris Eastwood

Business Manager

banner image

Unlocking New Horizons: Career Opportunities in the Law Costs Sector

As we look ahead to 2025, the law costs sector in the UK is positioning itself as an increasingly vital component of the legal landscape. With changes in legislation, rising demand for cost transparency, and a drive for greater efficiency, the law costs industry is attracting attention from both legal professionals and organisations keen to capitalise on emerging opportunities. At Clayton Legal, we specialise in helping legal professionals navigate these opportunities, providing expert recruitment services within niche areas like law costs.

In this blog, we will explore the growth potential in the law costs sector, delve into the challenges of attracting legal talent to attractive law costs jobs and discuss what this means for professionals seeking to advance their careers. We will also reflect on key trends within the legal recruitment market and offer insights for those looking to make their mark in the sector in 2025 and beyond.

 

The Law Costs Sector: A Growing Niche

The law costs industry encompasses a specialised area of legal practice that focuses on the management, negotiation, and recovery of legal costs. This includes areas such as solicitor’s costs, litigation costs, disbursements, and cost budgeting, all of which are fundamental to ensuring that clients are billed fairly and that legal professionals are compensated appropriately for their work.

The importance of law costs has grown significantly over the past few years as clients and law firms alike seek more transparent and efficient cost structures. According to a 2024 report from the Legal Services Board, the rise in alternative dispute resolution methods and more complex litigation cases have led to increased demand for law costs professionals who can help firms navigate these issues. Cost transparency and the effective management of legal costs have become central to the success of law firms, making the expertise of law costs professionals even more vital.

From a talent perspective, this sector offers substantial career opportunities. Specialised law costs professionals, including cost lawyers, cost draftsmen, and paralegals, are increasingly sought after by law firms looking to optimise their fee structures and ensure compliance with evolving regulations.

 

Challenges in Attracting Talent

One of the key challenges facing the law costs sector in 2025 is the ongoing competition for skilled professionals. The recruitment market for legal talent in the UK has become more competitive than ever, with many firms now targeting candidates from a broader range of backgrounds to fill highly specialised roles. In particular, the law costs sector competes with other niche legal fields, such as litigation funding and regulatory compliance, which offer similar career advancement prospects.

As firms expand their operations and embrace new technologies, they require professionals who can adapt to evolving processes and manage costs efficiently. Yet, the sector faces a skills shortage that is reflective of the broader challenges within the UK legal recruitment market. According to the 2024 Law Society Annual Statistics, nearly 45% of law firms reported difficulties in attracting the right talent for specific practice areas, with law costs being one of the hardest-hit niches. This presents a unique opportunity for professionals with a skill set in law costs to stand out in the market.

At Clayton Legal, we recognise the challenges that law firms face in attracting top talent in the law costs sector. By leveraging our deep understanding of the market and our extensive recruitment network, we can assist both candidates and law firms in navigating this competitive landscape.

 

Key Trends Shaping Career Opportunities in Law Costs

Digital Transformation in Legal Costs Management

The legal industry as a whole is undergoing digital transformation, and the law costs sector is no exception. New technologies are streamlining the way costs are calculated, tracked, and managed. Automated cost management systems, for example, allow for more accurate and efficient billing, freeing up law costs professionals to focus on higher-level tasks like negotiation and strategy.

As these technologies evolve, there is an increasing demand for law costs professionals who can work with such tools. Firms are looking for individuals who are both technically proficient and have the expertise to manage complex cost issues. This trend presents a unique opportunity for those with a strong interest in technology to enter the sector. Legal professionals with a background in law costs and an understanding of the latest software tools will be in high demand.

For example, forward-thinking firms like Allen & Overy (A&O) have begun to integrate AI-powered platforms into their workflow, improving efficiency and precision across various legal tasks. While A&O’s AI platform, Harvey, is not specifically focused on cost management, it exemplifies how technology is reshaping legal practices, including contract analysis, due diligence, and regulatory compliance.

 

Rising Demand for Cost Transparency and Efficiency

Clients are more conscious than ever of legal fees, and law firms are under pressure to offer more transparent and predictable cost structures. The trend of fixed fees, as opposed to traditional hourly billing, is expected to continue in 2025, with clients seeking to know upfront what they will be paying for legal services.

This shift has significant implications for the law costs sector. Legal professionals working in this field must be able to assess cases accurately and manage costs in a way that meets both the client’s needs and the firm’s financial objectives. This trend offers professionals the chance to become key players in the firm’s overall financial strategy. Law costs professionals with strong negotiation skills and a deep understanding of financial structures will be highly sought after in this evolving landscape.

For example, the rise in fixed fee arrangements and early cost estimates is placing pressure on firms to have cost professionals who can prepare budgets in advance and ensure that clients have a clear understanding of the financial aspects of legal work. Law costs professionals who can align client needs with realistic cost expectations are becoming integral to business development teams within firms.

 

Increasing Regulatory Oversight

In recent years, the UK legal market has seen a rise in regulatory changes related to billing practices and cost recovery. The government’s push for greater cost transparency, along with guidelines around conditional fee agreements and fixed fees, has reshaped how law firms manage their costs. These regulations are expected to tighten further as the government continues to scrutinise legal billing practices to ensure fairness and compliance.

Legal professionals in the law costs sector will be in demand to ensure that firms comply with these regulations. As the legal framework around costs becomes more complex, the need for qualified professionals to manage compliance and prevent potential disputes will be critical.

Firms like Clifford Chance have already started implementing AI-driven solutions to stay ahead of evolving regulations. These innovations are pushing firms to hire law costs experts who are not only well-versed in the law but also skilled in navigating new tools and technology. As AI and automation continue to influence the legal industry, law costs professionals will need to adapt by strengthening their technical know-how, while also embracing the importance of soft skills.

In this fast-evolving landscape, strong communication, adaptability, and problem-solving skills will be crucial. Legal professionals in the law costs sector will need to demonstrate the ability to explain complex cost structures to clients in a clear and concise manner, manage stakeholder expectations, and handle sensitive situations with tact. The growing complexity of regulations and the use of technology to streamline processes will demand professionals who can bridge the gap between legal expertise and effective communication with clients, colleagues, and regulatory bodies.

 

Career Pathways in Law Costs: What Does 2025 Hold?

For those already working in the law costs sector, 2025 presents an exciting opportunity to elevate your career. The sector continues to evolve with new technologies and increasing regulatory demands, creating a growing need for professionals who can adapt and expand their skill sets.

Experienced law costs professionals, such as cost lawyers and cost managers, are in high demand for their ability to navigate complex cost structures, regulatory compliance, and emerging technologies. Embracing new developments in AI, cost forecasting, and financial management will give professionals a competitive edge in the recruitment market. Those who can blend legal expertise with advanced technological proficiency will be invaluable to firms seeking to stay competitive in an ever-evolving landscape.

As the legal industry moves towards fixed-fee arrangements and cost transparency, senior professionals with experience in cost recovery, cost budgeting, and financial strategy will become key players in shaping their firms’ cost management practices. Law costs experts who can help firms manage evolving regulatory frameworks while remaining financially efficient will be critical to the long-term success of these businesses.

For those just starting their careers in the law costs sector, there are plenty of opportunities to build a solid foundation and advance through a range of specialisations. Entry-level positions such as cost paralegals or cost assistants can provide the experience necessary to progress in the field. Gaining experience in areas like cost drafting, billing, or assisting with cost management will allow new professionals to expand their knowledge and expertise.

Specialising in specific areas of law, such as personal injury or commercial litigation, can further enhance career prospects and open doors to more senior roles. For those committed to advancing, obtaining professional qualifications, such as the Association of Costs Lawyers (ACL) certification, will demonstrate expertise and commitment, positioning professionals for future growth.

As professionals gain experience and qualifications, they will find opportunities to move into more senior positions, such as cost managers or heads of costs departments. These roles offer the chance to shape cost strategies at a strategic level, ensuring that firms remain financially efficient and compliant with evolving regulatory frameworks. Senior law costs professionals will be key contributors to the development and success of their organisations, playing an essential role in managing costs and driving financial performance.

 

Insights from Clayton Legal: How We Can Help

At Clayton Legal, we have an in-depth understanding of the law costs sector, and the challenges law firms face in attracting the right talent. With a focus on niche legal recruitment, we help both candidates and law firms identify the best opportunities and the right fit.

For candidates, we offer access to exclusive roles within the law costs sector, tailored advice on career development, and insights into the latest trends affecting the industry. Whether you’re just starting out or are looking to take the next step in your career, our team can support you at every stage.

For law firms, we provide bespoke recruitment solutions, ensuring that you have access to the talent you need to optimise your costs and remain compliant with evolving regulations. We understand the unique requirements of the law costs sector and can help you find professionals who will add value to your firm’s operations.

For more in-depth insights into market trends, talent movement, and opportunities in the law costs sector, get in touch with one of our expert recruitment specialists today. We’re here to help you navigate the evolving landscape and find the perfect career or talent solutions.

 

References

  1. Legal Services Board, 2024 Report
    Legal Services Board. (2024). Legal services and cost management: Trends and developments. Retrieved from https://www.legalservicesboard.org.uk/
  2. Allen & Overy AI (Harvey and ContractMatrix)
    Allen & Overy. (2024). AO announces exclusive launch partnership with Harvey AI for legal services. Retrieved from https://www.aoshearman.com/News/ao-announces-exclusive-launch-partnership-with-harvey
    Allen & Overy. (2024). ContractMatrix AI for legal cost management. Retrieved from https://appsource.microsoft.com/en-us/product/web-apps/allenovery.contractmatrix
  3. Law Society Annual Statistics 2024
    Law Society. (2024). Law Society Annual Statistics: Challenges in recruitment within legal sectors. Retrieved from https://www.lawsociety.org.uk/topics/research/law-society-annual-statistics
  4. Clifford Chance AI for Legal Compliance
    Clifford Chance. (2024). Clifford Chance’s use of AI in cost management and regulatory compliance. Retrieved from https://www.cliffordchance.com/

Share This Post

Posted By

Matt Walwyn

Regional Manager

banner image

Leaving the Bar: Is Dissatisfaction Among Criminal Barristers an Opportunity for Law Firms?

  • April 10, 2024

It may be several years since members of the Criminal Bar Association (CBA) voted to end strike action, but the underlying dissatisfaction among criminal barristers has not entirely gone away. That dissatisfaction could prove to be an opportunity for solicitors’ firms and corporate legal departments in an ongoing war for legal talent. If they can position themselves as an attractive alternative to criminal practice, they could reap the benefits of barristers leaving the bar.

Why are Criminal Barristers Leaving the Bar?

For many barristers their profession is a calling, something they have invested in heavily both emotionally and financially, in preparing for. However, there are several factors that may be pushing barristers, particularly junior and mid-career advocates into leaving the bar.

Low pay is perhaps the biggest factor, and the main driver behind previous strikes. Pupillage can be expensive, yet early career barristers can expect to earn as little as £12,200 for the first three years of work. And, despite a 15% uplift in legal aid fees in 2022, low criminal barristers pay is still a major push factor for those leaving the bar.

Poor mental health and wellbeing combined with a poor work life balance is also pushing barristers to reexamine their careers. In the latest Barristers Working Lives Survey, over 32% of those working at the bar reported a low level of overall wellbeing, with criminal barristers having lower levels of wellbeing than those practicing in other areas of law.

A lack of career progression and skill development opportunities is also affecting young barristers. A global study by the International Bar Association found that 38% felt that there weren’t enough opportunities in criminal practice to level up their careers, and a further 25% were looking to leave the profession because of limited professional development and training.

There is also a widespread feeling that the criminal justice system in its current state is failing both victims and defendants. For barristers, many of whom enter the profession to help those who need it, this lack of ability to do so may lead to them choosing to move away from criminal law.

Benefits of Hiring Former Barristers

The expertise of criminal barristers extends beyond the courtroom, meaning they have skills that could be invaluable in various areas of law. Here are some benefits of hiring criminal barristers for other areas of law:

  • Transferable Skills
    Criminal barristers possess a diverse skill set honed through their courtroom experiences, including effective communication, analytical thinking, and persuasive argumentation. These skills are highly transferable and applicable in civil litigation, family law, and other legal areas.
  • Strong Underlying Knowledge
    Thanks to their rigorous legal training, barristers develop a deep understanding of legal principles, statutes, and case law. This foundational knowledge means they are adaptable, versatile, learn quickly and are equipped to navigate complex legal issues across different practice areas with ease and precision.
  • Critical Thinking and Problem-Solving
    Dealing with criminal cases requires barristers to think critically and devise strategic solutions to complex legal problems. This ability to analyse evidence, anticipate opposing arguments, and develop effective strategies translates seamlessly across all areas of legal practice.
  • Effective Advocacy Skills
    Criminal barristers excel in advocacy and are adept at presenting compelling arguments and persuading judges and juries. These skills prove invaluable in civil disputes, where the ability to articulate a client’s position convincingly can significantly influence case outcomes.

By being open to hiring former barristers as solicitors or in other roles in legal practice, you can significantly enhance the services you offer and improve your ability to achieve favourable outcomes for clients.

Attracting Criminal Barristers to Other Areas of Law

To attract barristers considering leaving the bar, employers can take proactive steps to showcase the benefits of transitioning from independent practice to roles in law firms:

  • Offer support for barristers to reskill by providing training programmes or resources to transition smoothly into different areas of law or roles within the firm.
  • Highlight the advantages of working in a law firm, such as paid holidays, being part of a supportive team, regular client interaction, and additional employment benefits like healthcare and retirement plans.
  • Encourage barristers to apply for positions within the firm by demonstrating a willingness to consider their unique skills and experiences.
  • Showcase the diverse range of legal work available, from corporate law to environmental law, emphasising opportunities for barristers to explore new areas of interest.
  • Emphasise your commitment to purpose-driven work, particularly in areas like family law or environmental law, where barristers can make a meaningful impact and practice in ways that align with their values.

Clayton Legal has over 25 years’ experience helping clients attract and retain legal talent across practice areas that include Property, Personal Injury, Family, Criminal, and Costs law as well as Legal IT and Civil and Commercial Litigation.

If you are building your legal team, we can help. Call us on 01772 259 121 or email us here.

Share This Post

banner image

What the Introduction of a Cap on Clinical Negligence Costs Means for Your Firm and Your Team

From April 2024, the government is set to introduce limits on the amount law firms can receive from clinical negligence claims. This cap on fixed recoverable legal costs is intended to stem the almost £2.6 billion the NHS spends on clinical negligence by reducing legal costs for cases that settle under £25,000. It is the government’s stance that a cap on clinical negligence costs will not only save the beleaguered health service an estimated £500 million over the next decade but that it will be fairer for claimants – whose legal costs are often more than double their settlements – and encourage those with smaller claims to seek justice.

However, legal firms and clinical negligence lawyers argue that the sweeping changes have been brought in too quickly and with little consultation, and that the Department of Health and Social Care has set the cap on clinical negligence costs too low, undervaluing the expertise it takes to bring these claims to court. Something the government seems to agree on, as they are set to increase the limit before the new regulations are enforced.

Representatives for patients have also protested, saying that vulnerable claimants and their families could be excluded from bringing claims as firms refuse to take on work that require more time, expertise, and sensitivity than the value of the claim reflects.

How This Will Affect the Legal Market

On the face of things, the new limits on clinical negligence fixed costs shouldn’t have too much of an impact, especially for large firms since they are limited to small claims with a value of under £25,000. However, in the longer term the cap on costs could cause upheaval for smaller firms and clinical negligence departments. Unless the government can get the limits on clinical negligence costs right, we could see:

  • An exit of smaller more specialised firms from the market, funnelling customers to larger businesses who may not have the time or inclination to take on small claims.
  • Greater competition amongst firms for claims with the potential for larger payouts.
  • A rise in class-action claims as firms group claimants together to maximise resources and returns.
  • The potential for larger numbers of specialist lawyers to enter the job market, which could prove beneficial for employers who are looking to access key skills but will lead to greater competition among candidates for fewer roles.
  • The profession will experience a loss of critical knowledge and expertise as departments contract and firms exit the market.

What It Means For You

With less than two months before the limits on clinical negligence costs come into effect, are you ready for the changes? There will be more competition for claims, and smaller gains from cases. In terms of your wider business growth, now is the time for careful consideration of your strategy.

1. Think ahead with your workforce planning

Effective workforce planning will help you navigate business changes. Succession planning helps you understand who may be leaving and allows for strategic skill replacement, whether through internal transfers or external hires. In times of downsizing, retaining key skills through cross-departmental moves prevents talent loss. Adjusting recruitment processes to focus on quality over quantity is essential, safeguarding against low-quality hires and ensuring resilient teams.

2. Consider training and professional development

While the influx of specialist legal talent onto the job market could prove tempting especially during a skills shortage, it can be a costly strategy. Instead, investing in developing existing teams is often more sustainable. Focus on enhancing soft skills, digital capabilities, and leadership within your current teams. This approach not only maximizes resources but ensures a cohesive team with a deep understanding of your company’s culture and goals.

3. Double down on retention

With smaller teams managing increased workloads, maintaining a strong, committed workforce is crucial. A focus on employee wellbeing and creating a positive work environment prevents burnout and preserves morale, reducing the risk of team members seeking alternative career paths. As competition for top talent intensifies, retention becomes a safeguard against poaching and ensures continuity in your teams, important for both your business and your clients.

Clayton Legal has over 20 years’ experience helping clients attract and retain legal talent across practice areas that include Property, Personal Injury, Family, Criminal, and Costs law as well as Legal IT and Civil and Commercial Litigation.

If you are building your legal team, we can help. Call us on 01772 259 121 or email us here.

Share This Post

Posted By

Lynn Sedgwick

Managing Director

banner image

The Importance of Networking (and Casting That Net Wide)

  • January 8, 2024

Networking doesn’t necessarily come easy to everyone, and sometimes even the thought of it can be met with apprehension or worse, sheer anxiety when placed in a situation that can be emotionally or mentally draining.

That being said, investing time to hone your skills will pay dividends in the long run, especially in today’s highly competitive legal landscape where networking will not only help you to expand your client base but also provide opportunities for mentorship, career growth, and collaboration.

As an essential skill, networking has huge potential to open up new opportunities for aspiring legal professionals and play a major part in their career success. And, whilst it’s a given that not everyone is comfortable networking, all lawyers should at least be competent if they want their skills to advance. You might be worried about what to say, or how to introduce yourself to new people, especially if you’re surrounded by reputable professionals, but, in reality, it’s relatively easy to become a pro with a little bit of extra practice. Here are some key tips to keep in mind.

Seek Guidance from a Fellow Professional  

Consider who you know to be an impressive networker and could provide you with some helpful advice on how to approach it to form professional bonds. This could be a family member or friend, colleague or even someone from your time at university or law school. At the very least, they are likely to let you bounce some ideas off them which will enable you to sharpen and hone your skills.

Be proactive

Waiting for networking opportunities to come your way won’t yield significant results – you need to be proactive. Take the initiative to attend industry events, seminars, conferences, and bar association meetings. Through your employment at a law firm, you will no doubt have exposure, and be invited to join more formal legal networking events. However, do seek out other associations that can equally provide fantastic opportunities to widen the net in your professional network. As a newly qualified lawyer, there are Junior Lawyers Divisions set up locally and regionally, as well as Trainee Solicitor Groups for those yet to qualify. These will give you a great foundation and springboard to networking in usually informal settings, yet still add a huge amount of value to those starting out in their legal career.

Always Come Prepared

Perhaps an old-school networking method, but still an effective one, having a business card on hand can be extremely useful when actively networking with legal professionals, and even more so in the non-professional conversations you have on a daily basis that could give rise to networking opportunities. When they come your way, you want to have a way of capitalising on them. This leads to an even more important factor in networking – having an ‘Always On’ mindset is crucial if you want to do this as effectively as possible. While you don’t need to shoehorn your career passion into every interaction, looking at networking this way can help you improve your social skills in these lower-risk’ situations and build confidence for the bigger conversations you might have with employers or reputable professionals down the line.

When it comes to preparation in the more conventional sense, a set of simple but clear pointers is your best friend, no matter the size or type of network event you are attending. As these events are ultimately about getting you in front of, and eventually front of mind of other like-minded legal professionals, it is essential that on the day you are confident in your ability to navigate the most common social scenarios you find yourself in.

Set Realistic Targets

This starts with going in with realistic expectations about your interactions at the event. Under no circumstance should you be expecting yourself to speak to the majority of people at any event, whether that be an event of 50 or 500. Consider your reasons for being there in the first place. Are you looking for new commercial opportunities or are you perhaps lining up your potential next employer? This will help you narrow down the scope of your search for individuals to speak with to a select few targets, and make planning for those conversations far easier and consequently more productive.

Your next step should then be to ensure you have a few pointers in mind about said conversations, how to begin them and keep them going. A simple but firm handshake and a brief introduction of yourself, your work and what you wish to speak about, before asking them about theirs, should be enough. Avoid kicking things off by firing questions at them as it disregards the other person’s involvement in the conversation and is a quick way to get them uncomfortable with talking about themselves to you.

Prepare Your Pitch

One of the most important parts of networking is your initial pitch – and first impressions count.  How will you introduce and describe yourself to people in an engaging yet concise way? Again, the best way to do this effectively is to get feedback from fellow professionals in your network; ask them to listen to your pitch and offer constructive criticism if required. However, you should also be careful not to over-rehearse, nothing sounds less authentic than an overly polished introduction.

Find Common Ground

In terms of the content of the conversation itself, this will vary depending on who you meet on the day of course, but there are certain scenarios you can prep for beforehand. For example, if you know a certain guest or speaker will be present at the event, then you should be doing your research on their background – where they graduated from/are studying, what law firm they work at and what their own personal interests are.

The best networkers don’t just stick to the stuffier topics when networking. They recognise it’s about showing empathy and finding out more about the person that they’re talking to. And, after all, most lawyers like talking about themselves so finding common ground is of paramount importance. Whether that’s football, cycling, your children or anything else you can think of, it’s easier to build stronger relationships if you have some sort of shared interest.

Your research should not just be limited to LinkedIn or a simple Google search either, or even the person themselves, but also around what you find out about the above areas like the university or law firm they studied/work at. These can commonly be found in any interviews, podcasts or panels they’ve spoken at. The reason for this is that in reality most legal professionals attending the event will already have done their research on at least a surface level, and will therefore ask largely the same questions like: what motivated you to move into this profession, what are your personal interests outside of work, etc. which the person in question will quickly find boring.

As your goal for attending the event is to build lasting relationships and expand your network, particularly with well-known legal professionals, you need to ensure you leave as strong an impression as possible on with whom you are speaking and to do that you need to make it less like an interview and more like an opportunity to talk about their most enjoyable aspects of their life/career. For example, if you have already done your homework on the above and know they happen to also regularly play badminton in their downtime, you could ask a question like:

“I found out in your interview with X talk show that you’re really into your badminton and I also happen to love playing with my friends on the weekend! I was wondering how you manage to fit it around your schedule considering your line of work demands so much of your time. Is it a serious interest you have outside of work?”

See the difference between this and a casual ‘How do you balance work with personal hobbies’ question? While the latter really only is concerned about what the answer is, the former takes care to make it relevant and personable to both parties with the aim of learning more about the person, thereby making the chances of getting an equally engaging and unscripted answer more likely.

Follow Up

It’s all well and good meeting people at an event, but it means little if you don’t keep the conversations going by following them up. If it helps, make a short note on the business cards that you’re given to remind you about the individual and then follow up on any information you promised to send over the next day. This leads on to another key point; the importance of reciprocity. People are likely to feel much more inclined to help you if you can offer something that helps them. That means if you know a solution to a problem that someone you met was struggling with, pass it across to them. People are more likely to remember you based on how you make them feel, and one of the easiest ways to do this is to make their lives easier by addressing problems they have. This is how you facilitate reciprocity in professional relationships.

Find value in online networking

Whilst face-to-face interaction is perhaps the first thing that springs to mind when you think of ‘networking’ in today’s digital age, some of the most invaluable opportunities to connect with professionals outside of one’s local vicinity comes from online networking. Platforms like LinkedIn offer a wealth of resources for lawyers to showcase their expertise, connect with peers, join industry-specific groups, and share valuable insights through thought leadership content. Actively participating in online discussions and engaging with other professionals worldwide can equally be hugely beneficial in building your personal brand, marketing your services and that of your firm, and gaining insight and updates relating to your specific role and practice area. For legal-specific online networks, groups like the Junior Solicitors Network are also a virtual hive of activity, giving members access to news and resources to support career and personal development, as well as opportunities to connect with other legal professionals.

In conclusion

Networking in the legal sector isn’t straightforward and some professionals will find it much more difficult than others, whilst others may decide to avoid it altogether.

However, learning the skills around professional networking is essential for lawyers looking to thrive in the legal industry – not only forging strong relationships for their own career and professional development, but using it as an opportunity to market yourself (and your firm) to potential stakeholders and clients.  

By being proactive, building genuine relationships, utilising online platforms, and staying connected, legal professionals can create a robust professional network that opens doors to new opportunities, enhances their careers, and contributes to long-term success.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals, and legal IT personnel to practice managers.  

If you are building your legal team or looking for your next career move, we can help – whether that’s on a contingency or retained basis.  

Call us on 01772 259 121 or email us here

Share This Post

banner image

Take The Stress Out Of Your Legal Job Search: Use A Specialist Recruiter

  • November 1, 2023

The amount of stress that searching for the right role to advance one’s career can cause, is no secret to any legal professional. Time constraints, mounting case workloads and the resulting pressure to juggle work and personal commitments are just some of the struggles candidates often have to deal with. And that’s not even mentioning the rejection emails or calls jobseekers will inevitably have to face as part of the process, before beginning to make headway in their job search.

While a little stress can be useful for certain situations, high stress levels can quickly wear us down and drain our mental resources, robbing us of the energy, motivation and headspace we need to tackle daily challenges head-on. As many as 79% of workers around the UK have cited the source of their stress to be work-related this year, with 74% saying it has reached a level that has made them unable to cope.

Considering how demanding job-searching can be, having to deal with unbearable levels of stress is not exactly helpful when needing to be on your A-game to network effectively and make the best possible impression on prospective employers.

This is where the option of enlisting the help of a specialist recruiter would be a game-changer for legal candidates. Not only does it save you an inordinate amount of time, but it spares you the hassle you would otherwise have to contend with if you were job-hunting alone.

Here are just some of the many benefits you can gain from working with one:

A Time-Efficient Job Search

Many will be well aware of how daunting and time-consuming a job search can be, especially if you’re already employed and are trying to find a better role elsewhere. Being one of your most important resources as a legal professional, you stand to benefit greatly from utilising the services of a specialist recruiter as it significantly cuts down the time spent on scouring job boards and websites. Due to the vast network, connections and knowledge they possess of the industry, they are in the best position to find you a role that ticks all your boxes. As a result, what might have taken you months can easily be achieved in weeks or even days.

In some cases, consultants will already know in advance if a particular firm is actively on the hiring market before a vacancy is even posted. Leading firms often utilise agencies, because it’s a more efficient way for them to hire the right person. Rather than searching for opportunities that may not be visible online, you could save a considerable amount of time by working with an expert.

Valuable Market Insight & Access to Connections

While job boards can be a useful resource for identifying opportunities, firms will often opt to use their network and their recruitment company’s network to seek the right people for most fee-earner/niche roles, rather than advertising them online. The reason for this is that candidates who are right for these particular roles are often in demand and are either not on the market or are not actively seeking new employment opportunities. With a skills-short market currently making the fight for top legal talent more intense than ever, prospective employers are far more likely to rely on the help of a specialist legal recruiter to source the right candidate for their firm.

With a recruiter on-hand, you gain instant access to the information they hold about all relevant roles in the industry and current trends in the market. A good specialist recruiter will utilise the insight their network provides them to find the right fit for you, culture and skills-wise. By acting as a representative for both you and the firm, a specialist recruiter will facilitate the communication process, and ensure that the firm you are interested in is a good cultural fit for you.

Expert Guidance to Boost Interview Performance

Certainly, the most stressful part of searching for any new job is the dreaded interview stage which can be particularly daunting if it has been a while since your last interview. That’s where a specialist recruiter earns their keep, as they exist to make all parts of the transition from your current role to a new one as stress-free as possible. They are therefore always on-hand to help you prepare for the big day and offer career-specific guidance on how to approach your interview preparation accordingly.

As they are well-informed of the current hiring trends and practices adopted by employers, it is undoubtedly in your best interest to take onboard any advice they give regarding common and tricky interview questions, body language and even things like dress code and travel logistics.

They Will Negotiate the Best Deal for You

Getting an offer of employment for a role that you’ve long been in search for is half the battle; the other half is of course getting what you want (what you feel you’re worth) in terms of remuneration. Salary negotiation can often be a tricky and awkward conversation with a future employer, especially at such a sensitive stage of your relationship, and so it is best to let a legal recruiter handle such discourse. In addition to ensuring that you get the best possible deal when it comes to pay and benefits, they will also iron out other important parts of the deal such as notice periods, start dates and career development opportunities available to you in your new role.

Personalised Support – Your Success is Their Success

One of the biggest advantages of job-hunting with a specialist recruiter is the vested interest and understanding they will have of your particular needs on both a personal and professional level. What you’re looking for in an employer in terms of culture, values flexibility, role and ‘fit’ can be difficult to find and even articulate at times, especially as these are not always reflected in the job descriptions. This means candidates are often left to gauge where the best fit is for their career. Whereas by working with a legal recruiter they will not only have a firm grasp of what your priorities are but will also ensure they – and you – are well-sold to the firm in question.

It is therefore in their own best interest to be selective on your behalf with regard to vacancies; by choosing the most suitable roles for their candidates to maximize success, which will not only reduce the competition candidates face for each role, but also improve their chances of getting hired. Their success lies in their ability to see to it that you’re happy in your desired role as it means they are successful with their client – a win-win for everyone.

If you would like to speak to us confidentially about market conditions, opportunities in your practice area or geographical region, or if you are actively looking for a role and would like us to help give you that competitive edge, we would love to speak to you. Contact us here or call the office on 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and has built up an enviable reputation for trust and reliability during that time. We have made over 5,000 placements from Partners to Legal Executives, Solicitors to Paralegals and Legal I.T. personnel to Practice Managers.

If you are looking for a new legal position or just want to speak to a recruitment expert about the current market, call our team on 01772 259121 or click here to submit your CV.

Share This Post

banner image

The Evolution Of The CV – And Its Place In The Digital Age

In today’s competitive job market, it’s more important than ever for candidate profiles to stand out. With digital channels such as LinkedIn (often seen as an online CV) and video platforms becoming the norm, it’s quite normal to consider where the traditional CV lies in all of this. Is crafting a 2-4 page document still worth your time and effort as a jobseeker?

In short – absolutely.

The CV (Curriculum Vitae) continues to play a crucial role in the job application process. It serves as a summary of an individual’s skills, qualifications, and experiences, showcasing their suitability for a particular role. But have you ever wondered how this document came to be and how it has evolved over time?

Here we look at the history of the CV, from its humble beginnings to the digital age, and explore its impact on the job search process – and its future.

The Birth of the CV

The origins of the CV can be traced back to the Renaissance era, specifically to the genius mind of Leonardo Da Vinci. In 1482, Da Vinci, in search of work, crafted a letter to the Duke of Milan, outlining his skills and experiences in various fields such as engineering, sculpture, and bridge-building. This letter is often considered to be the first official CV on record. Although Da Vinci did not secure the job he sought, his innovative approach to presenting his qualifications set a precedent for future job seekers.

The Middle Ages: Portfolios and Personal Profiles

While the concept of a formal CV did not exist during the Middle Ages, there were instances of artists and inventors creating portfolios to showcase their work. These portfolios, often referred to as sketchbooks, contained designs, sketches, and examples of their craftsmanship. One notable example is Villard de Honnecourt’s portfolio, which dates back to the 13th Century and includes architectural drawings and mechanical designs. These portfolios served as a visual representation of the artist’s capabilities and can be seen as precursors to the modern-day CV.

The 20th Century: Newspapers and the Rise of the Modern CV

In the early 20th century, job applications predominantly relied on newspaper advertisements. Applicants would submit handwritten or typed resumes, which included personal details such as age, height, weight, and marital status. These characteristics, as you would imagine, were often used as discriminatory factors in the hiring process. However, as societal norms progressed, legislation was implemented to address these biases. The inclusion of hobbies and interests in resumes became popular in the 1960s, allowing job seekers to showcase their personality and interests beyond their professional qualifications.

The Internet Age: Online Job Boards and the Power of LinkedIn

With the advent of the Internet, job searching underwent a significant transformation. Online job boards, such as Monster.com, emerged in the 1990s, providing a digital platform for job seekers to submit their resumes and connect with potential employers. The rise of social media further revolutionized the job search process, with LinkedIn leading the way as a professional networking platform. Launched in 2003, LinkedIn allowed individuals to create online profiles, highlighting their skills, experiences, and professional achievements. It became a valuable resource for recruiters and job seekers alike, providing opportunities for networking and job discovery.

The Future of the CV: Multimedia Resumes and Personal Branding

As technology continues to advance, the CV is likely to undergo further changes in the future. Multimedia CVs, incorporating elements such as videos, infographics, and interactive content, have gained traction in recent years. These dynamic platforms offer job seekers a unique opportunity to showcase their skills and creativity in a visually engaging format. Additionally, personal branding has become increasingly important in the job search process. Job seekers are encouraged to cultivate an online presence through social media platforms, personal websites, and blogs, allowing them to showcase their expertise and stand out from the competition.

The Role of the CV in the Modern Job Application Process

Whatever the design and format, the CV has become an essential tool for both job seekers and employers in the modern job application process. It serves as a snapshot of an individual’s qualifications and experiences, providing employers with valuable insights into a candidate’s suitability for a particular role. However, the evolution of the CV has brought about new challenges and considerations. Job seekers must adapt to changing trends, ensuring that their CVs align with current expectations and industry standards. Employers, on the other hand, must navigate through a vast pool of applicants, leveraging technology and innovative recruitment strategies to identify the most qualified candidates.

Changing Candidates’ Approach to Job Searching

The evolution of the CV has also influenced how candidates approach the job search process. Job seekers are now more proactive in building their personal brand and online presence, recognising the importance of networking and showcasing their skills beyond the confines of a traditional CV. They are leveraging social media platforms, professional networking sites, and online portfolios to engage with potential employers and demonstrate their expertise. Additionally, the accessibility of online job boards and digital application processes has made job searching more convenient and efficient, allowing candidates to explore a wider range of opportunities.

The Impact of Technology on the CV

Technology has played a significant role in shaping the evolution of the CV. The shift from paper-based CVs to digital formats has streamlined the application process, making it easier for candidates to submit their credentials and for employers to review applications. Applicant Tracking Systems (ATS) have also become prevalent, enabling employers to efficiently screen and manage large volumes of documents. However, it is important for job seekers to optimize their CVs for ATS compatibility by using relevant keywords and formatting techniques.

Other AI-focused platforms that can help jobseekers appear on the market almost weekly – and whilst it becomes hard to see what is truly useful and what is a distraction, there is certainly more in development that can help to elevate your profile.

The Importance of Continuous Learning and Adaptation

As the job market continues to evolve, it is crucial for both job seekers and employers to stay abreast of industry trends and adapt their strategies accordingly. Job seekers should invest in continuous learning and skills development to remain competitive in a rapidly changing landscape. Employers, on the other hand, must embrace innovative recruitment practices, leveraging technology and data-driven insights to identify the best talent. The CV, as a reflection of an individual’s qualifications and experiences, will continue to be a fundamental tool in the job search process, but its form and presentation may continue to evolve.

Conclusion

The evolution of the CV from its humble beginnings to the digital age exemplifies the dynamic nature of the job search process. Leonardo Da Vinci’s letter to the Duke of Milan marked the birth of the CV, setting the stage for centuries of innovation and adaptation. From portfolios in the Middle Ages to the rise of online job boards and professional networking sites, technology has continually shaped the way job seekers present themselves and connect with potential employers. As we look to the future, multimedia CVs and personal branding will likely play an even greater role in the job search process. However, amidst these changes, the fundamental purpose of the CV remains the same – to showcase one’s qualifications, experiences, and potential to prospective employers.

We have a number of resources and guides about what to include in your CVs (and indeed, what to leave off) – CLICK HERE TO ACCESS THOSE.

Whether printed and taken into an interview, uploaded to a role profile online, or sent as a PDF speculatively to a potential employer, the 2-3 page document certainly has to work hard to confidently ‘sell’ your suitability for the job in question. That’s why it’s also worth enlisting the help of a specialist legal recruiter to represent you in the market. A good recruiter will take the time to get to know you – your skills and strengths, and how to leverage these when talking to a hiring manager or Partner. They will also help to bring your 2-D document to life, talking to the hiring firms about your suitability, how they envisage you fit in with the culture, and the driving force behind your move.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

If you are building your legal team or perhaps have had your fingers burnt by a bad hire in the past, we can help. Call us on 01772 259 121 or email us here.

Share This Post

Posted By

Joel Okoye

Digital Marketing Apprentice

banner image

Career-Progressing Performance Reviews: A Guide

  • August 1, 2023

For career-minded legal professionals, performance reviews are an essential part of working life – helping to identify training needs, opportunities for development, ensuring output and objectives are being met, and focus on the next steps and milestones on their career path. 

Before we dive into the tactical side of performance reviews from your perspective as a legal professional, it’s important to understand what a performance review is and why it often goes hand in hand with career planning. This will give you the foundation to use your review more effectively to drive your results, and sense check continually, your progress to the next steps in your legal career.

What is a Performance Review?

A performance review is a two-way conversation between your direct manager and you about your: 

  • performance impact, 
  • results, 
  • development, 
  • and growth; 

related to the objectives you were set as part of your onboarding and review process when you joined your firm or each year at annual appraisal time. 

Depending on the size of your firm, it is often a key component of a wider performance management strategy. 

Traditionally, performance reviews have occurred once a year and have focused on evaluating past performance, although many businesses these days tend to have more regular meetings just to make sure everything is on track as you move through the year, and offer the chance for feedback, be that positive or developmental.

The reality is performance conversations can help you improve your performance when both you and your manager engage in the process.

So, let’s look at the benefits of engaging with the performance review process >>>

How Performance Reviews Can Directly Impact Your Performance

Why are performance conversations important? Because they have a significant impact on your success and that of your company too.

Discussing performance isn’t always easy. It may be tough for managers to give feedback, especially if that feedback isn’t as positive as you would like – and more than likely, even harder for you to receive it.

However, a performance review with both parties engaged in the process can make an enormous difference for all concerned.

  • It helps you review your objectives and goals – and progress against these.
  • It is an opportunity to ask for help with any challenges you face should you need it
  • It is an opportune time to get feedback on your work from your direct manager – both positive as well as constructive to help you improve and get even ‘better’ at what you do.

Knowing all the benefits a performance review can bring you as a respected legal professional in your organisation, how can you prepare?

Preparation Is Key

It is worth noting at this juncture that not every line manager you work with will be perfect, especially when it comes to conducting a performance review(this in itself is a discipline that requires training, learning and refining).

The good news is management training has improved dramatically over the last few years, and most managers are better at what they do and are open to receiving feedback from their team on their performance too.

Something to consider as you prepare; your manager is a human being. Today,we all are part of a workplace where everyone is expected to ‘achieve’more because of our available resources.

Your manager is likely to be spinning multiple plates, of which running performance reviews is just one thing on their to-do list; remember they have performance objectives to achieve from their manager in the same way you do.

Come to the review process with the thought that we are all doing our best to achieve the success we all want, and you might be surprised how your performance review proceeds.

In brief, preparation should:

1. Start With The End In Mind

Preparation and planning are the cornerstones of achieving an exceptional performance review.

The well-known leadership author Stephen Covey authored The 7Habits of Highly Effective People – first published in 1989, but still popular today and well worth a read..One of the habits he shared through his research of effective people was to decide what you want to achieve first and work back from there.

Let’s say you are a solicitor who wants to become a partner within your firm. What will you need to demonstrate consistently over the next few months and longer to establish that you are the ideal person for the role?

Achieving your performance objectives will be your first starting point.

You may be reading this report from a different period of your own review process. The key thing to remember is to make sure you know what exceeding and achieving means when it comes to the objectives you have been set.

As an employee of your current company, you will have specific performance objectives to hit and values and behaviours to demonstrate.

The challenge for many people is that they take their objectives at face value without thinking through a plan to achieve or exceed the objectives they are set.

If you aren’t sure of the detail around howto achieve something,talk to your manager, especially if you are new to the firm.

It’s the same when it comes to values and behaviours your company want to see you demonstrate.

Our values and our behaviours drive our actions which drive our results.

For example,the following behaviours might be championed and desired within your law firm >>>

  • Accountability
  • Flexibility
  • Transparency
  • Proactivity
  • Professionalism

It’s important to understand how you can demonstrate and verbalise how you demonstrate these behaviours with examples if you can. I.e. how can you show you have acted proactively as part of your role, and how can you demonstrate professionalism?

2. The Devil Is In The Data

You have put in the demanding work of planning and prioritising what you need to do to hit your objectives. The next key step is to document evidence of what you are doing and the results you are achieving.

We tend to get diligent about tracking our wins when it’s time to ask for a pay rise. Unfortunately, not everyone takes a disciplined approach to writing down their accomplishments throughout the year.

Start a list, and jot down things that you do well and are achieving as they happen.

Be specific: Did you successfully win a new client, deliver an important presentation to senior partners, offer a helping hand
when a co-worker was swamped, or get a record number of caseloads over the line?

Write it down as you go so that you don’t have to scramble to find examples the night before your review.

3. Ask For Catch-Ups In Advance

In most roles, your line manager is not with you every second of your working day, or rather, monitoring your workload every second. If you do not have regular catch-ups where you are open about how everything is going in your legal role, they will not have the detail at the level you do.

You may or may not have regular catch-ups/mini-reviews with your manager. If regular reviews are not commonplace in your company, be bold and ask for interim conversations. They don’t need to be a formal affair,though they will demonstrate your commitment to the role to your manager and to the wider business.

The beauty of interim conversations like this means that you consistently review past performance so that tweaks can be made and results are achieved. There is nothing worse than turning up to a review and discussing something you didn’t understand or were annoyed about that happened eight months earlier.

4. Be As Prepared As Your Manager

Depending on whether you have managed people yourself, a fact to be aware of is that your manager will appreciate the enthusiasm, honesty, and positivity you bring to the process.

Ask ahead of time for an agenda,the review time frames, and what will be discussed. If this is a more formal yearly review, you should expect and plan in time to prepare.

Your preparation ahead of time and the data you have collected can now be aligned to reviewing your objectives, behaviours, and future goals.

As a rule, your manager will take the lead and ask questions. Here are a few examples of questions they might use >>>

  • What results from last month/quarter/year are you most proud of?
  •  How did you achieve X, Y or Z?
  • What do you think you could improve on?
  • What will you stop, start, and continue next month?
  • Tell me more about what happened with A, B or C?
  • What roadblocks are in your way?
  • What impact has your performance had on the company?
  • How can I support you as your manager?
  • How have you demonstrated our firm’s values of X, Y, and Z?

Many managers we work with as legal recruitment specialists will share their disappointment that team members don’t answer the questions they have been set about their performance or avoid going into detail about their highlights, challenges and what has been happening for them in their role.

5. View All Feedback As A Gift

Some people will no doubt think there is irony in this phrase, yet the truth is how can we improve unless we are given both motivational and development feedback on how we perform, what we are doing well that we could do more of to get better?

Mastering the art of receiving feedback is one of the most important things you can do as a human being.

Receiving praise and recognition is fantastic, and hopefully, your review will have this as its main theme.

However, as human beings,we live in a world where mistakes happen, and it is always a good idea to own yours and share them with your manager.

Ahead of your review, here is a suggestion to make your feedback session run well—document everything you want to share >>>

  • What you are doing well and your standout achievements
  • Your challenges
  • What went wrong for which you were accountable
  • How could you improve in your role?
  • Your development and training needs
  • Ideas you have to improve your own and the firm’s results in the future

6. Ask Questions & Take Notes

Performance conversations should be two-way, so make sure you ask questions and take notes. When your manager makes suggestions on improvements you could make and what you are doing well, write them down.

When it comes to questions, there are a few commons ones that will flow naturally throughout the conversation; if they don’t, make sure you ask them at the end.

  • What do you think were my highlights?
  • What am I doing well, and where could I improve?
  • What does the future hold for me here?Are there opportunities for growth and progression?
  • What projects could I be involved with?
  • What additional training do you think I need?

You may also wish to use the meeting to talk about about compensation, benefits and work flexibility. Whilst, as the name suggests, the meeting is designed to revolve around your‘performance’ against your goals and objectives, you may also wish to ask yourself ahead of the date:

  • Am I being underpaid for my current role or could the changes in the market mean I could earn
    more? Does my performance impact this?
  • If I want to develop and grow, will my employer support these ambitions? Or, do I need to make a
    move?
  • Realistically, I can deliver the objectives of my role working from home or in a hybrid role, so will my
    company be flexible?

All good questions to ask, which takes us back to the start of the guide; decide what you want now. We are in a unique hiring market at the moment, and as a high performing legal professional, you have many options open to you,which starts with a conversation with your manager.

As an experienced legal recruiter, we ask all the candidates who come to us for career advice if they have discussed what they want with their current manager first. Performance reviews are as good a vehicle as any to have open, frank conversations about not only your performance, but also where this puts you on your career path more generally.

A recent article by LifeLabs Learning focuses on the ‘paradigm shift’ in the world of performance reviews,where the objective has moved from‘correction or reward’ to amore holistic review of progress whilst also monitoring general engagement, putting career aspirations at the centre.

Whilst they can be daunting, reviews should also be viewed as an opportunity to shine – highlighting your achievements and ways you have met or exceeded your objectives. They also give you the chance to look at the future,talk about your ambition, and those all important next steps.

And, Finally

It goes without saying that if conversations about your future career with your current employer are leaving you feeling a little underwhelmed, it may very well be the turning point to consider your options more widely.

Wherever you are in your career journey, it is a good idea to periodically analyse your current position depending on where you want to be.When you dig a little deeper, is everything on track and working out as you expected?Or do you need to make some changes in order to meet your goals?

To help you measure if your legal career is progressing as you envisaged when you started out, we recently created a simple checklist to provide you with a snapshot of whether you’re on the right track.

And, if the results have prompted you to think harder about what your current role and company are providing you with, and perhaps made you realise that now is time for a change, then get in touch with Clayton Legal today. Our experienced team can help you in deciding what step to take next to further your legal career, and back on track with your own ambitions and goals.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

Share This Post

banner image

Head-Turning Job Descriptions: A Guide

  • July 6, 2023

Hiring amazing talent in any industry starts with attracting the right people.

Yet, as reports of the Great Resignation rumble on, and we continue to see an ongoing transformation of the workplace, capturing the attention of amazing legal candidates isn’t easy.

According to current industry data, 95% of employers say they find it extremely difficult to fill the gaps in their team, thanks to today’s competitive market.

And, with many Law Firms continuing to press ahead with their hiring for the coming year,  managing partners need to work harder than ever to make their listings stand out amongst the clutter.

It all starts with writing the most effective job descriptions.

Even as the hiring landscape evolves, legal candidates still rely on engaging, informative, and powerful job descriptions to determine which law firm best fits their needs.

The best job descriptions combine critical insights into an available role, with a touch of marketing and a behind-the-scenes look at firm culture. It’s not enough to list the required skills and experience under a quick summary of what a job entails.

To attract loyal, engaged employees to your teams, you need to highlight information that matters to top talent. Today’s job descriptions should focus on the benefits you can offer as an employer, your commitment to diversity, equity, and inclusion, and a clear overview of why legal candidates should choose your firm over dozens of competitors.

Today, we’re exploring how employers in the industry can turbocharge their job descriptions and ensure they’re attracting the widest selection of talented legal professionals.

What is a job description’s function, and is it still important?

Job descriptions are simple documents outlining the essential responsibilities involved in a role. They highlight the qualifications and experience a candidate needs to excel in a position, describe the type of work they’re going to perform, and offer insights into the benefits of a role.

Job descriptions have grown increasingly critical over the years as legal employers struggle to find the best talent. Today’s law firms are now using job descriptions to outline the key components of a role and essentially put their best foot forwards to qualified candidates.

An effective job description ensures your brand can attract candidates and fill crucial skill gaps. In fact, 52% of job seekers in a recent Indeed research report say job descriptions directly influence their decision on whether or not to apply for a role.

Job descriptions help you to outline exactly what you need from a new employee, so you can make the right decision about whom to hire first-time around. These documents also:

  • Give candidates a clear idea of what to expect from a role
  • Act as a guide when making hiring decisions
  • Communicates the expectations aligned with a role
  • Form the foundation for interview questions

What are the Core Components of a Good Job Description?

Many firms have a unique process for writing job descriptions. Those responsible for hiring within the firm may work with existing employees to build descriptions based on feedback from staff and, importantly, what they need the employee to deliver in that role.

Others leverage the skills of legal recruitment agencies like ourselves to boost their document’s performance. According to Indeed, to write an effective job description, companies must find the right balance between providing concise, straightforward information, and using the right details to engage, excite, and intrigue candidates.

Typically, your job description will include the following information:

A Title & Summary

The first component of a good job description is a role title and a summary of what the position entails. Highlight the nature of the role (whether it’s permanent, full-time, or contract) and how you expect your employee to work (in-office, remote, or hybrid). Keep in mind flexible working options could make your job descriptions more attractive. 76% of professionals say they’d like to work fewer traditional hours and want a flexible approach to when and how they work.

Remember to use a specific, easy-to-understand job title to avoid confusing your potential candidates with jargon. Talk to your legal recruitment agency if you’re unsure what your title and summary should be – especially in order to widen the net and attract more suitable candidates.

An “About Us Section

This section is where you can really ‘sell’ your firm and provide an introduction to who you are. Whilst some law firms can rely to some extent on the weight of their brand and reputation in the market, the best talent these days are looking for evidence of an empathetic, inclusive, and reliable employer – so focussing on how you bring this to life is paramount. You can highlight your firm culture, vision, and purpose here and give your potential candidates an insight into your values, such as a commitment to innovation, collaboration, and evolution.

The “About Us” section is also a fantastic space to highlight critical DEI information. 50% of employees currently believe their employer isn’t doing enough to promote diversity, so highlighting how you address this from the get-go will undoubtedly pay dividends amongst jobseekers in the market.

The Role and Responsibilities

Your job description is important in setting expectations for your legal employees. You should outline the core purpose of the role straight away and what your team members will be responsible for in this position. Make sure your list of responsibilities is as clear as possible, with no industry jargon, unclear acronyms, or confusing language.

Be precise and let team members know what kind of systems and software they will be working with, what case loads they will be dealing with, and what the short and long-term objectives of the role might be.

Competencies and Skills

This section of the job description tells your legal candidates what characteristics you’re looking for in an employee. Essentially, it’s a checklist of everything a good employee will need to perform well in the role. Avoid listing educational requirements and skills that aren’t entirely necessary here, as it could stop potentially good candidates from considering your opportunity.
Create a list of specific skills and qualifications your team member will require. Highlight whether they need experience working with certain programmes or platforms, and draw attention to any on-the-job training you can offer. You may also want to outline some basic traits you’re looking for, such as punctuality and proactivity.

The Benefits and Salary

Finally, you’ll need to show your candidates what’s “in it for them” if they decide to join your team. Provide an insight into the kind of salary your candidate can expect. You can choose a salary “range” if you’re open to negotiations. Just make sure it’s in line with the average for that job role in that particular region.

Don’t forget to draw attention to benefits too. Many employees find benefits to be just as attractive as a good level of remuneration. For instance, maybe you can offer flexible and remote work, a four-day workweek, or access to in-house therapy and mental health support.

A good way to make your benefits more attractive is to write them in a way that helps your candidates envision what it might be like to work with you. For instance, instead of writing “4-day work week”, write, “Start your weekend early every week with a four-day schedule, so you have more time for family and friends.”

Remember to discuss your decisions with the recruitment agency working with you on the role. They speak to candidates daily, so they can tell you exactly what the candidate you are looking for wants in a role.

Top Tips for More Compelling Job Descriptions

Writing effective job descriptions for candidates in today’s current legal landscape isn’t just about ensuring you include all the right information. In competitive markets, it’s important to look for ways of making your job descriptions more compelling and actively ‘sell’ the role to jobseekers.

Here are some quick tips to help you attract more candidates.

1.  Improve the Opening Section

It’s becoming extremely difficult to make job descriptions stand out these days. Your potential candidates will be scanning through job listings daily. That’s why it’s important to make sure you instantly grab your talent’s attention.

A good way to make your descriptions more compelling is to focus on the benefits the candidate can expect immediately. Rather than starting with a phrase like “The ideal candidate will”, talk about what your employees will get from you. For instance, “This role gives you a unique opportunity to work with world-class clients on a flexible schedule.” Focus therefore on ‘what’s in it for them’ rather than your list of stipulations and requirements.

2.  Communicate Your Compelling Culture Clearly

Legal candidates are a lot pickier about where they work in today’s jobs market. With that in mind, it’s important to highlight the culture of your firm straight away, so talent can determine whether your firm really fits their needs. Introduce your brand’s vision and mission, values, and commitment to building a diverse workforce.

Discuss the firm culture employees can expect, introducing concepts like remote work opportunities, flexible schedules, and team-building exercises. Consider including genuine insights and quotes from your existing legal employees. This is a great way to demonstrate your firm’s credibility and authenticity.

Whilst a written job description can only do so much to demonstrate such things as ‘culture’, why not include links to your website, or even better…a dedicated landing page focused on hiring where you can include such things as employee testimonials, videos that highlight the working environment, and any other feature of your firm that you believe is attractive to potential new hires.

3.  Make Information Easily Accessible

Job descriptions need to be informative, but candidates don’t want to be overwhelmed with huge amounts of text and complicated words. Consider cutting down on lengthy sentences and switching to bullet points where possible. This will help your candidates scan your content and find the necessary information to determine whether they should apply.

Experimenting with different kinds of content is a good way to make your job descriptions a little more engaging. Alongside paragraphs and bullet points, again, link to videos to provide insight into your firm with statements and stories from current employees. Show candidates the office space, and let them hear the hiring manager’s voice to make your content more memorable.

4.  Double-Check Your Content is Inclusive

As demand for diverse, equitable, and inclusive employers continues to rise, it’s more important than ever to double-check that your content doesn’t include any evidence of bias. Unconscious bias can easily creep into job descriptions and prevent crucial talent from applying.

For instance, you may use words like “young go-getter” or “experienced veteran” without malicious intent, but these terms alienate whole age groups within your candidate pool. When writing your job descriptions, watch out for any language which might make your description less appealing to a specific gender, age group, or ethnic group.

If you’re worried your diversity message isn’t clear enough, talk to your recruitment consultant, who will be able to advise you on how to include your commitment to DEI, and ensure your job descrptions don’t inadvertently trip you up.

5.  Be Transparent About the Candidate Experience

Setting expectations in the job description is an excellent way to save time for your team and your potential candidates. Being open and clear in your job description about what the interview will entail and how decisions will be made shows your candidates that they can expect a straightforward hiring journey with you.

Highlight whether there are likely to be any post-interview tests your candidates will need to complete, and let your potential employees know if interviews will happen in person or virtually. It may also be worth introducing some basic information about the onboarding experience for successful candidates.

(It’s also worth reading our blog on ‘ethical recruitment’ here to ensure that all your recruitment practices ensure the highest standards of professionalism, fairness, and transparency).

6.  Ask for Feedback

As employee and candidate expectations change, it can be difficult to consistently update your job descriptions in a way that generates real results without a little help. Fortunately, there are various places where you can cultivate feedback. Ask your existing team members for help in making your job descriptions stand out. They can tell you what benefits make your role more compelling and what information you might have missed.

Speak to your legal recruitment agency for advice on how to make your job listings stand out. After all, these professionals have years of experience reviewing and communicating job descriptions to the market in order to help law firms attract top talent.

The Mistakes to Avoid in Your Job Descriptions

Writing the most compelling job descriptions can be a complex process, particularly in today’s competitive hiring landscape. It’s easy to stumble into several potential mistakes, which could mean you miss out on the most valuable legal talent for your team.

Aside from following the steps above to make your descriptions more compelling, it’s also worth ensuring you don’t fall victim to any of the following common errors:

1.  Using the Wrong Job Title

As law firms continue to rely on “marketing” strategies to attract new legal talent to their team, recent trends have emerged among organisations trying to make their descriptions more compelling. For instance, some companies try to showcase their unique personality and culture by switching out job titles with more inventive but unusual ones. You may have already seen listings for various legal “superstars” or “rockstars”.

While weird and unusual job titles can be fun, they’re also highly confusing. Most people in today’s digital landscape are actively looking for job descriptions which include specific keywords. And in a sector as traditional as the legal industry, this can make your efforts counterproductive as using unusual job titles prevents candidates from finding your posts. Additionally, complex job titles can make it harder for employees to determine whether they’re applying for the right roles. It’s worth sticking with titles you know your current legal employees are familiar with.

2.  Using Hyperbolic Language

In an age where legal candidates are looking for more genuine, honest, and empathetic employers, they’re increasingly less likely to apply for roles where law firms use a lot of superlative and hyperbolic language. Telling your candidates that working with you gives them a chance to be part of the “best law firm in the world” won’t increase your chances of attracting talent.

Instead, focus on the clear, authentic benefits you can offer. Don’t just tell your candidates your firm is the best in the world. Highlight what makes your job offer special. Can you provide flexible working schedules, consistent education and training, and access to unique benefits no other law firm can offer?

3.  Failing to Include Relevant Information

While legal candidates in today’s fast-paced environment have less time to browse through job listings, this doesn’t mean you can “skip” parts of the job description. Failing to include important information means you’re less likely to attract candidates because they won’t know what to expect from your role.

Make sure you highlight all of the position’s key responsibilities, the benefits on offer, and any other information that might be necessary for legal candidates. Include details where relevant too. For instance, what makes it flexible if you’re listing a “flexible” role? Can team members work from home whenever they like, or will they be able to change their schedule easily?

4.  Alienating Crucial Talent

In a competitive legal market, you cannot afford to accidentally alienate qualified people from your role. With this in mind, it’s worth double-checking that you’re not driving possible candidates away. For instance, it might be a good idea to remove any requests for a specific number of years of experience from your job descriptions.

Experience is great, but it’s not the only factor determining whether potential employees will thrive in your role. Adding requests to your job descriptions for an employee with five years of experience in a specific practice area can prevent qualified candidates from applying.

A candidate with an excellent growth mindset and two years of experience may be better for your law firm than someone with ten years of experience and a laid-back attitude. Focus on the skills you need your employees to have and the results you want them to achieve instead.

5.  Failing to Get the Right Help

As the legal market continues to suffer from significant changes, it’s harder than ever for law firms to find the talent they need without a little extra help. Ultimately, going it alone isn’t an option if you want to attract the right talent as quickly as possible. No matter how big or small, every company should consider working with an expert.

Working alongside legal recruitment specialists will help you to enhance your job descriptions, build your talent pipeline, and increase your access to talent. Not only can their team of consultants give you tips on improving your job listings based on their extensive experience, but they can also ensure your listings reach the right people by promoting them on the correct channels.

Final thoughts

Designing the ideal job descriptions is one of the most important things you can do as an employer trying to attract the very best legal talent. In such a competitive market, it’s crucial to ensure your job descriptions not only show your would-be employees what they can expect from your role but also give them insight into culture and benefits.

If you struggle to update and enhance ineffective job descriptions, contact your legal recruitment agency for help. They’ll be able to provide behind-the-scenes insights based on years of experience working with similar firms – and will also help to further market your role and your firm when liaising with potential candidates.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

 

Click here to speak to one of our experienced Legal specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

 

 

 

Share This Post

banner image

Do You Need To Review Your Performance Review Process?

  • June 8, 2023

The employee performance review has received a lot of criticism in recent years. Traditional employee appraisal processes have been causing headaches for both managers and employees, yet most employees believe performance reviews are ineffective at driving performance. 

There’s still a place for the annual performance review. But success-driven organisations know it must be part of a bigger performance conversation strategy. 

Regardless of whether you’re conducting an annual appraisal, a quarterly review, or a monthly performance check-in, performance conversations can be challenging if a consistent review process isn’t followed. 

A goal for all business managers is to create a positive experience that motivates employees and consequently drives high performance. 

Before we dive into the tactical side of performance reviews, it’s important to understand what it is and why it is important. This will give you the foundation you need to start using them more effectively in your firm. 

What is a Performance Review?

A performance review is a two-way, individualised conversation between managers and employees about performance impact, development, and growth; related to the objectives set for an individual. It is a critical component of an organisation’s overall performance management strategy. 

Traditionally, performance reviews have occurred once a year and have focused on evaluating past performance. 

But reviews are now changing. 

Modern performance reviews work well when they happen monthly, where logistically possible, and focus on driving and improving future performance through motivational and developmental feedback. 

The classic performance review has taken a lot of flak over the past several years. Yet, the reality is, performance conversations are a crucial part of effective employee engagement and retention strategies, especially in the current economic climate. 

How Performance Reviews Improve Individual, Team, and Firm Success

Why are performance conversations important? Because they have a big impact on the success of your employees, teams, and firm. 

Discussing performance isn’t always easy. It’s tough for managers to give feedback and even harder for employees to receive it. How employers handle these conversations plays a huge role in an employee’s engagement and overall experience. 

Performance conversations will often make or break trust. An open, honest, and regular dialogue helps build trust among employees, managers, and your legal teams.  

Ongoing performance conversations can boost employee success by: 

  • Helping employees identify their needs, goals, and challenges. 
  • Informing line managers on challenges, obstacles, and decisions before they impact performance. 
  • Opening opportunities to discuss feedback, celebrate recognition and reinforce alignment. 

Performance conversations help managers evaluate team performance by giving them a clear picture of that of their team members. They’ll know where the team is strong and where the team needs help or development. 

If employees aren’t aligned and on a clear path to success, organisations will have difficulty achieving important goals and objectives. Performance conversations allow managers to connect employees to the bigger mission, vision, and goal of their law firm. 

They also give managers and leaders the data to make important decisions about compensation, promotions, development, role changes, exits, etc. 

Knowing all the benefits a performance review can bring, what are the key elements that make up a successful review?  

The Vital Elements of Performance Reviews

Performance reviews give employees and managers a chance to discuss how they meet their objectives and do better together. 

Delivered well, they can engage and motivate employees to maximise their efforts. Delivered poorly, they can send employees down a disengagement spiral—and even decrease performance. How do you choose the right performance appraisal method? Below are a few elements to consider.  

Frequency Is Critical

Our experience as a specialist legal recruiter for over 23 years in the industry has shown that successful law firms, and those highly coveted by legal candidates, ensure performance conversations happen more frequently. They also make them more engaging too. 

Managers and employees equally contribute to the discussion, and employees are as invested in the preparation. 

While there isn’t a one-size-fits-all solution for all performance discussions, every conversation should promote trust by reducing anxiety while creating clarity for all concerned. 

Performance conversations like these aren’t only about performance; they can also address: 

  • Career growth, development, and training 
  • Business objectives versus time 
  • Changes or key messages from senior leadership 
  • Recognition 
  • Peer feedback 
  • Customer feedback

Make Them Future Focused

Old-school style performance reviews would often look at the past, what happened versus what didn’t, mistakes made, values not aligned, and the list goes on. Unfortunately, something that happened months ago could have been continually repeated because it wasn’t addressed at the time.  

Contrary to what you might think, this isn’t exactly motivating for an employee who hasn’t been given an opportunity to change because they weren’t given feedback at the time. 

However, employees do have the power to change what happens in the future—and this is where the bulk of your performance conversations should focus. It’s good to reflect on the past, but managers and employees should also spend time looking forward.  

Make Them Transparent & Objective

Performance reviews can be anxiety-inducing for any of us. One of the best ways to reduce anxiety is to bring employees into the process early and involve them in the preparation and planning.  

Managers should work with each employee to create a clear, shared, and collaborative agenda with main discussion points. Both parties should know exactly what to expect. And if you have implemented the suggestions about frequency, there really should not be any surprises. 

Reviews have no excuse not to be objective. Today we have a huge volume of data to use alongside our ability to base our assessment on behavioural observation versus our judgment about what we think we saw or heard. Managers can come prepared with data from various sources such as recent recognition, 360-degree feedback, talent review ratings, one-on-one notes, goal progress, observational coaching, feedback, and more. 

Every statement made should be fueled by data or observation—not by a  manager’s personal opinion. 

To recap, here are some key differences between traditional performance reviews and modern performance reviews.  

Traditional Performance Reviews

These tend to be a six-month or annual affair. It is generally one-sided, with a line manager informing the employee what they did wrong and right, focusing on developmental feedback. 

This is usually subjective with a grading that either does or does not result in a salary increase.  

Modern Performance Reviews

Everything a traditional review isn’t. They happen every month or quarter at least and involve two-way conversations and focus on the future.  

They review recent performance and involve coaching to impact the employee’s development and growth. The conversation is always based on data and facts. The conversation is then followed up the next month too.  

Preparing To Run A Performance Review

There is nothing worse than being unprepared at work. Even though our knowledge and experience can get us through most situations, somehow, that never seems to work when interacting with another human being.  

What makes it even more critical to prepare in advance is the impact your lack of planning has on your employee. Always approach any performance conversation with thoughtful preparation and lots of data and examples.  

Making Time & Setting Expectations

You have a lot of responsibilities on your plate as a manager in a law firm and conducting performance reviews with each team member can be time-consuming. But the payoff is worth the investment, and it’s critical that you carve out appropriate time for each member of your team. 

If you forgo important performance conversations, you risk missing out on new opportunities for promising employees, and the negative actions of under-performers will go unchanged. 

You begin setting expectations the moment your invite arrives in their inbox. Hot tip: Don’t just send a calendar invite out of the blue; a personal email works so much better. 

Schedule the meeting at least one week out, or ideally at the end of your last review. You want to give yourself adequate time to look into an employee’s recent performance.  

Make it clear what will be covered in the meeting; a clear agenda works well. Employees should have a complete understanding of what will be discussed, one of the many benefits of conducting reviews regularly. 

These topics should be a part of any performance conversation:  

Current performance: Both parties should enter data on how the employee performs against the objectives originally set at the start of the year. Have your employee consider current barriers and if there’s anything you can do to help them. 

Make sure you get an update on why they are failing or achieving their objectives so far. 

The original performance objectives were set in good faith between the two of you, and they play a big part in determining whether the employee is succeeding or failing.

Career goals: Employee performance is usually fueled by their view of the future. Motivated employees continually push themselves and seek additional responsibilities and the potential of their next promotion. Get employees to consider where they want their legal career to go and how those motivations impact their performance.  

If there are performance issues, make sure your employee understands that it’s about developmental feedback and a plan to move forward. 

When employees aren’t achieving goals or objectives, these meetings can help determine why and how to help an employee improve.  

Start on the right foot by aligning expectations for the meeting itself.  

An employee should know their role in preparing for the meeting. They should review the agenda, add topics they’d like to cover, and know where and when the meeting will occur. 

Second, employees should know what to bring to the meeting and what information might be referenced or pulled into the discussion from the manager’s side. 

Finally, employees should have a clear idea of their responsibilities after the meeting and how their manager plans to help them succeed. 

Above all, managers and employees should have a shared understanding of what good performance looks like.  

When necessary, managers should clarify each employee’s role and how the firm perceives their contributions. By aligning expectations with your firm’s established performance criteria, your employees won’t feel misguided or alarmed when their review begins.  

Select Your Setting

Depending on the culture in your firm, there may be a standard procedure or way of conducting reviews. If in doubt, a private setting is best. It demonstrates to your employee how important they are and the level of respect you have for them. 

Catch-up chats are fine in communal areas; performance reviews are different.  

How long should the review be? That is up to you, and remember it is key to make your staff member feel important. Managers in a fast-paced work environment are often stretched for time, but this is one area to allow more time. An hour is a time frame to consider. 

If it is physically possible, choose a training room or conference facility away from your own office. Neutral ground, no matter what you are discussing, is always best so that all parties can have at least a few minutes of processing what has been said before they return to their desk. 

For example, suppose you are meeting with specific developmental feedback, and creating an improvement plan. In that case, you’ll want to choose somewhere private, so your team member can focus on the plan and less on what others might overhear.  

The Power of Questions

As a manager, it is your role to lead the review and ask questions to reveal what is related to the objectives. 

One of the easiest ways to do this is to list performance objectives and related questions. 

Brainstorm a list of open questions that encourage more than a yes or no answer. These generally start with who, what, where, why, how, and when. 

Always build rapport and put your employee at ease. Though you might feel awkward carrying out a review, remember your team member is feeling that too. 

Here are a few examples of questions you could use. 

  • What results from last month are you most proud of? 
  • How did you achieve X, Y, or Z? 
  • What disappointed you about your performance? 
  • What will you stop, start, and continue next months? 
  • Tell me more about what happened with A, B, or C? 
  • What roadblocks are in your way? 
  • What impact has your performance had on the firm? 
  • How can I support you as your manager? 

Using questions like this will give you more information and data to add to what you already have. Performance conversations should be two-way, so make sure you’re facilitating a discussion and actually listening.  

Remember to take notes so you have a record of how the discussion proceeds. As human beings, we have an innate desire to be heard. Asking questions, listening, and taking notes demonstrates this to your team member. 

Listening to your employees helps you learn and understand rather than simply giving someone equal air time. Ask follow-up questions to help you dig deeper and paint a fuller picture. 

Now is the time to focus on feedback, both developmental and motivational.  

The Gift of Feedback

I know some people think there is irony in this phrase, yet the truth is, how can we improve unless we are given feedback on how we perform and how to get better? 

Successful business owners employ a coach to improve their performance. The good news is that you can become a performance coach for your team. 

Mastering the art of giving feedback is one of the single most important things you can do as a manager.  

Feedback comes in two forms. Motivational feedback is when you’re congratulating or praising a team member for something they’ve achieved or done well. Developmental feedback is where you highlight a performance issue or behaviour that requires development to improve. 

Of course, the key lies in balancing the two types of feedback and how they are delivered. 

Many managers focus on developmental feedback only, which the team interprets as only noticing ‘the bad things.’  

Sometimes the manager does this because they appreciate developmental feedback. They think that others prefer this style too – or more commonly, they had managers who didn’t give motivational input, so they’re not accustomed to its benefits.  

On the other end of the scale, some managers praise a lot but don’t offer enough feedback for development. They don’t know how to give good developmental feedback, and so avoid giving it. Many managers haven’t been sufficiently trained in giving feedback or have had poor role models in their past managers. As such, no one knows where they’re going wrong or how their performance could improve. 

It isn’t helpful to give vague or ambiguous feedback to your team members, whether it’s positive (motivational) or negative (developmental).  

Yes, it can be helpful to tell someone they are doing a great job, yet it’s far more beneficial to let your team member know exactly what performance traits you have seen that has contributed and want to see them continue to use. 

As a generalisation, it’s easier for individuals to receive motivational feedback compared to developmental. However, suppose you invest time nurturing your relationships with each team member and stocking up their emotional bank account with sufficient motivational feedback. In that case, it is then easier for them to handle the developmental side. 

Too often, managers focus on what an employee can improve first and consider praise as a second thought. While this can be quickly rectified if you see someone every day, it’s not always the case if some of your teams are now working remotely. 

Research from the CIPD suggests that anything from five to six pieces of motivational feedback to one developmental is the right balance. This will vary by individual, and there is no better person than a manager to know which team members need more praise than others. 

As the review ends before developing a follow-up process, let’s discuss a topic that is often pushed aside, the conversation around compensation and benefits.  

The Compensation Conversation

We are currently in a volatile hiring market, which is highlighting discrepancies in salaries and compensation in some law firms. 

Interestingly, a recruiting MD colleague in an aligned sector shared with me how a candidate he was working with was made a counteroffer from her current employers when she submitted her resignation.  

They offered to increase her salary by 35%, and, with one of their star performers about to leave, they were also willing to consider remote working – something they had refused a year earlier.  

The employee took up the offer from a new employer as her trust in her current company had been ruined. 

This isn’t a one-off occurrence. 

If compensation conversations are not commonplace in your organisation, maybe they should be. 

If a high-performing employee asks for a pay rise or additional benefits, be prepared. No matter who’s making the request, your star performer or an average one, you’re likely to feel taken aback or annoyed at being put in this position. 

Don’t react with the common platitudes I am sure all of us has heard; “not my decision”, “if it were up to me, of course, I would give you an increase.” 

Depending on the size of your organisation, you may have flex; however, take stock as you plan your next steps. 

Be curious and use the time-tested strategy and phrase, “Tell me more.” Then listen and take notes.  

Ask open questions to uncover as much information as possible, depending on the individual’s explanation and reasons why you can then make a case or not for their request. 

Ensure your employee feels heard and agree when you will get back to them. Though you might have been ‘miffed’ at their request, remember it won’t have been easy for them to raise the issue in the first place. 

As a first step to handling the situation professionally, are you paying the ‘going rate’ for the role and responsibility? If you are unsure, ask your current legal recruiting partner, who will know the answer. 

If you are underpaying, then be prepared for the consequences in the current market, which will be losing a good employee with knowledge and experience of your firm and how you operate. Legal professionals are on the move more than ever before, and for the sake of a small pay increase, in the bigger scheme of things, is it worth losing a valuable employee? 

The conversations have happened, so what next? 

Post Review Follow Up

One of the common errors in managing effective performance reviews is the lack of follow-up. A great conversation happens, and then no follow-up communication occurs, and the impact gets lost. 

Your employees need support to achieve the next steps you have agreed to together. Ideally, put a development plan in place with milestones, timelines, and actions. 

Plan in the diary your next meetings and agree on what all parties will do between meetings. 

Follow this process, and you will have a comprehensive and fair process that will benefit your employee, team, and firm.  

 

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

Click here to speak to one of our experienced Legal specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

Share This Post