The concept of having a shorter workweek isn’t a new one by any means. Industries have long since recognised the benefits it can provide for employees and their business, with the (then-revolutionary) idea of a 5-day work week first being introduced in 1926 by American businessman Henry Ford (as well as the two-day weekend) during a time when, in the midst of the industrial revolution, it was the norm for those in Britain to work 6 long days.

With a 5-day work week in place, employers recognised its massive success in increasing employee wellbeing & productivity, and addressing concerns like absenteeism. The shorter workweek then, as we know, went on to become a part of everyday working life for people worldwide.

But since then, despite much talk of this trend bringing another transformation of the structure of the current working week, it has remained unchanged for over a century.

Until recently, that is.

On Trial – The 4-day Week

The idea of a 4-day, or 32-hour work week had begun to garner mainstream attention in the last few years, with six countries (Canada, Australia, Ireland, the UK, New Zealand and the US), already experimenting with it over the past year. In June 2022 we saw the introduction of the first UK 4-day workweek trial, (piloted by organisations 4-Day Week Global and Autonomy) in which 61 companies and 2,900 workers participated, which sought to achieve the same results as the current working week structure and find a better common ground between employers and employees.

And with the results of the trial having been published in February 2023, we now have a glimpse into how it could work across a variety of sectors in what has been heralded by and large as a resounding success.

One of the biggest selling points of the 4-day week notion to employers is the increase in productivity that workers experience. Contrary to how counterintuitive it can appear at first, research from a study conducted by the University of Auckland has shown that a shorter workweek can give rise to greater levels of productivity from employees compared to a standard 5-day workweek. The study involved a New Zealand company, Perpetual Guardian, which trialled a four-day workweek for two months and during the trial, employees reported feeling less stressed and more focused, which led to an increase in their productivity levels.

Similarly, in the pilot, many employees reported improved work-life balance, reduced stress levels, and better overall well-being, with 60% of workers finding it easier to combine their work with caring responsibilities and 62% better able to juggle work with their social life. And it’s showing very encouraging signs business-wise as well, as key metrics show that companies’ revenue, by and large, hadn’t changed over the trial period, but instead showed a healthy increase (35% on average) compared to data from similar reports in previous years. The number of resignations in participating companies also saw a significant decline (57%), highlighting the true value of the benefits that the 4-day workweek structure provided to employees.

The most persuasive statistic of all when considering the longevity and permanency of such a working arrangement is that 92% of companies (56) that participated decided to continue with the model, (with 18 of them making it permanent). It certainly seems to offer a new perspective for employers and employees to find common ground when attempting to strike that delicate balance between increasing productivity & sales whilst also creating a more supportive work environment.

Research Associate at the University of Cambridge, Dr. David Frayne, attested to its effectiveness:

“We feel really encouraged by the results, which showed the many ways companies were turning the four-day week from a dream into a realistic policy, with multiple benefits. We think there is a lot here that ought to motivate other companies and industries to give it a try”.

What Still Remains Unanswered?

But which questions do the results still not answer? And what are the implications for the working world at large should this become a new reality?

Perhaps the first thing that springs to mind when looking at all the positive discourse regarding the results of the trial is, “can it deliver on the promise it’s showing”? While it’s certainly no pipedream to believe it can, considering the trial’s outstanding results, it does highlight a need for a touch of pragmatism when assessing the 4-day workweek’s feasibility and in particular for sectors where it has proven difficult to implement or has just not been successful when doing so.

Take customer-facing businesses for example.

Unlike other professional services that often involve project-type work (which gives employees a greater degree of flexibility when it comes to deadlines), companies in this line of work must have a certain number of staff on-site to take care of the more hands-on aspects of the role and ensure a smooth running of the business.

Naturally, there are bound to be scheduling challenges that arise because of this when implementing the model as customer needs must still be managed effectively, and the business must ensure that communication between teams and with customers is maintained at all times, meaning the idea of a three-day weekend every week for some companies is just not feasible. Certain sectors such as education, healthcare or public transport may argue that this is just not feasible at all.

And even if staffing and logistics issues could be overcome within these sectors, not all can guarantee a productivity increase (and money on the bottom line) to make up for the reduced hours of a 32-hour workweek particularly as such businesses or public services will have to take on extra staff to cover any shortfalls, meaning extra costs overall.

One such company that ran into several of these practical issues when implementing it across their business is Engineering and Industrial supplies company Allcap. Despite reducing the frequency of their staff’s three-day weekend to once every fortnight (due to the nature of their business), they found adapting to the 4-day workweek model difficult, particularly with the increase in daily workload. Employees found it difficult to benefit from the extra day of rest that they had available, as their new week structure now meant that they had gone from ‘’10 normal working days to 9 intense ones’’, making them exhausted by the end of their week. Added to this was the difficulty in finding enough staff to cover for the absences of employees on their free day when holidays, sickness and caring responsibilities were all factored in. Ultimately, and with two months of the trial still planned in, Allcap was forced to abandon across its main trade sites.

Mass Rollout Or Mass Walkout?

As seen from numerous other examples in the trial results, it is certainly not a one-size-fits-all approach and not all businesses can afford the wiggle room needed to adapt to it, which raises valid concerns about its applicability on a larger scale.

Its scalability isn’t the only question mark about it either, as there is the concern of how sustainable it can be over longer periods of time than just the 6 months, considering the unknown long-term impact of a 4-day workweek’s intense work pattern on the physical and mental well-being of employees.

Could the exact reasons for pushing ahead with the pilot around staff wellbeing lead to a worsened state in the long run? It does very much depend on the sector, the type of work being conducted, and the expectations of the customer base – and on that basis it is harder to see how this could be rolled out en masse irrespective of these nuances.

So what next for the trial? And where does all this leave us with regard to the current state of affairs?

Post pandemic, it is clear that there is a growing focus on greater flexibility from employees who are more mindful of when, where, and how they work. In turn, there has been much narrative from businesses around hybrid, flexi, remote-working and analysis of these changes on the impact on business performance and productivity.

Undoubtedly, there has already been a seismic shift in working patterns as numerous companies move to more flexible means of working, but is a further shift to a shorter week on top of this a step too far – at the moment at least?

“Even as the value of the pound goes up and down, the value of people’s time doesn’t.”

Summed up nicely by the above quote from Programme Manager Alex Soojung-Kim Pang at 4-Day Week Global, perhaps the biggest litmus test for the 4-day model, and currently its biggest barrier to a much-anticipated systematic change, is how well it can fare in not just the current economic climate, but an ever-changing one.

With vacancies harder to fill, and potentially more staff on the books (for some sectors) to accommodate a 4-day workweek, it simply isn’t an option at the moment for some, and whether it can still be as viable and as practical in unfavourable conditions remains to be seen.

One thing is for sure, change won’t happen overnight.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from Partners to Legal Executives, Solicitors to Paralegals and Legal IT personnel to Practice Managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

Every month we speak to prominent professionals working in, around, and for the legal sector in the UK, uncovering their greatest inspiration, what makes them tick in a work capacity and out, and their own career paths and journey to the top of their game.

Interview with: Christian Butler | Partner | Hay & Kilner LLP

WHAT HAS YOUR MORNING LOOKED LIKE?

5.30am start, readied myself for the day and then rallied my three children out of bed to start to get ready for school. I arrived at work just after 7.30am and after a quick catch up with my colleagues, I planned my work for the day and considered work flow for the week for both myself and my team. I then responded to e-mails received over the weekend before preparing for and then attending a client meeting at 10.00am taking me through to lunch.

HOW IS BUSINESS AT THE MOMENT?

Busy. In family law this is bittersweet knowing that more people are experiencing difficulties in their lives, but at the same time, I am grateful that they are trusting me and my team to help them.

HAS IT ALWAYS BEEN ‘LAW’ AS A CHOSEN CAREER?

No, growing up I dreamt of being an actor or a doctor. Whilst I enjoyed acting, I never followed the dream beyond some am-dram and I’m sure there are some videos of my “acting years” floating around which would amuse many of my friends and colleagues, plus a realisation that I am not a huge fan of blood in my late teens quickly ruled out a future in medicine!

My love of the ocean and diving saw me undertake a degree in Marine Biology. I soon realised, unfortunately, that spending all my time on boats was not ideal as I get seasick. Lab work was also not for me. I worked for several years throughout my undergraduate degree in the hospitality industry and flourished in customer service and people management roles. I found myself particularly adept at dealing with more difficult customers.

My experiences ultimately led me to returning to university to study law. After university, I envisaged that I would work in corporate law and that area still interests me, particularly given the work that I now do often acting on behalf of clients with their own businesses and interests in companies. Throughout my wonderful training contract however, I gravitated towards family law.

Looking back I believe this was due in part to my own experience as the child of divorced parents. I saw first-hand the difficulties faced by my parents, and myself and my sister, as children, going through the process. Clients’ problems resonated with me and I found I was genuinely able to assist them in times of great turmoil. I was able to utilise my years of training in applying the law and at the same time use my honed communication and empathy skills, along with what some may call my tenacity in dealing with particularly problematic situations. I found this greatly enjoyable. In retrospect, given my life experiences, forging a career in family law was perhaps an inevitability.

WHAT IS THE GREATEST ACCOMPLISHMENT IN YOUR CAREER SO FAR?

I have been fortunate enough to be able to help so many deserving clients over the years, which is why I come into work each day, but my greatest personal accomplishment is returning as a Partner to Hay & Kilner, after completing my training contract at the firm. I relish in leading a team of brilliant lawyers and I am so excited for the continued growth of both my team and the wider firm.

WHO WOULD YOU SAY IS YOUR BIGGEST INSPIRATION?

I appreciate this is cliched but my mother is my biggest inspiration. She has endured more than most in her life but, through hard work, determination and courage, she led a successful career and was always there for me and my sister. Everything she does is done with love and passion and she exudes eternal kindness. I would not be in the position I am today without her sacrifices and commitment to me and I aspire to be more like her every day.

WHAT ARE YOU READING AT THE MOMENT?

I bought my wife Michelle Obama’s The Light We Carry as a Christmas present. She raced through it in two days and passed it on. It is a thought provoking read which encourages the reader to “illuminate the richness and potential of the world around us” and to “work through fear, find strength in community and live in boldness”. I would encourage all to read it.

WHAT ADVICE WOULD YOU GIVE YOURSELF IF YOU COULD GO BACK TO THE START OF YOUR CAREER IN THE LEGAL SECTOR?

Just be yourself; you are enough! Be open-minded, keep growing, keep reading and keep trying to understand who you are and doors will open that you never knew existed.

HOW HAS THE LEGAL SECTOR CHANGED IN RECENT YEARS?

In family law, the biggest change is in respect of the Divorce, Dissolution and Separation Act 2020 bringing about so called “no fault divorce”. This, coupled with the reduction in Legal Aid and the services available to parties going through separation and divorce, has meant a large increase in litigants in person and DIY divorce jobs. There are very real reasons why expert advice is needed in a lot of these cases and I am concerned as to the repercussions of not taking, or having access to, advice.

More generally, the way in which traditional law firms operate is changing. It is important that law firms move with the times, be it in respect of structure, non-fee earning functions and technology.

OUTSIDE OF WORK, WHAT MAKES YOU TICK?

My family. Despite a busy and forever growing workload, I try to spend as much time with my children as possible – whether that is walking to school, attending sporting events or being a monster ridden around the living room. When I am not with the children, I love watching a good film with my wife which takes me away from the thousands of thoughts I have running through my head!

AND FINALLY, YOUR GO-TO PODCAST?

Grounded with Louis Theroux. I find his style of questioning and his ability to get people to open up about deep and personal matters, be they public figures or not, brilliant. This often makes for thought provoking, inspiring and comical listening.

Hay & Kilner LLP  is a full, service law firm with a long-established reputation and with offices in Newcastle & Wallsend. Founded in 1946, Hay & Kilner offers a variety of legal services to both individuals and businesses including Residential and Commercial Property, Family, and Inheritance Disputes, as well as niche areas including Agriculture and Veterinary Practices.

“Burnout Is Nine Tenths Of The Law”

This old saying arguably still rings true in the 21st century when ‘stress’ and ‘burnout’ were often perceived to come with the turf as a lawyer, long before anyone had even heard of Covid-19, and the seismic changes that brought to the workplace.

There are numerous reports, research, and insight that indicates the burnout crisis has actually worsened over the past few years – driven by the blurring of boundaries between personal and work life as emails and calls are answered out-of-hours, and working from home often means working around the clock.

Solicitors and other legal professionals are acutely aware of the negative impacts of an overworked lifestyle, as seen from the results of a survey done by Legatics, with over 25% of lawyers stating that they experience burnout on a daily basis. With increasing caseloads and long working hours, stress can creep up and lead to burnout for those who don’t take measures to maintain their work-life balance, and address the warning signs head on.

Of course, sometimes that’s easier said than done. When legal professionals are engaged in their work, they are invested in their law firm and more likely to work harder towards their goals. However, they can also fall victim to the workaholic culture that is rooted in this field and feel pressured to ’soldier on’ at the risk of their own well-being.

By their very nature, legal professionals are perfectionists, high-achievers and undoubtedly ambitious – yet LawCare, a non profit organisation for the legal sector, reported that ‘stress’ is the top reason people within this sector called their helpline.

In this article, we’ll take a look at the signs of burnout and the steps you can take to avoid it.

But before we do, it’s worth defining the difference between stress and burnout. Although often used simultaneously, they are very different things.

The Difference Between Stress and Burnout

It’s essential to know the difference between stress and burnout.

Stress is common to all of us and can be caused by anything from dealing with your end of month deadlines, to delivering a case to court or pitching for a new client.

In other words, stress can kick in when we have a little more on our plate than usual, and often with timely deadlines. Sometimes this can be a good thing as it provides the motivation to get the job done – good stress as the name implies helps you perform well in a challenging situation, because it wires the brain in a positive way, leading to stronger neural networks and greater resilience.

However, burnout is something different.

Burnout is a complete inability to function, even on a fundamental level. Exhaustion, disillusionment and despair are vital signs, and it is common for sufferers not even to have the will to get out of bed.

Additionally, burnout can take a long time to recover from, and so it’s critical to maintain your mental health in the workplace to ensure you are working at peak performance: for yourself, your team, and your firm.

Who Is At Risk?

‘You can only “burnout” if you have been “alight” in the first place’. (Mindtools)

Anyone can become exhausted. But did you know that burnout mainly strikes people who are highly committed to their work?

Burnout often happens to high achievers – the individuals who relentlessly volunteer for additional caseloads or to stay late regularly to help prepare reports.

The nature of high performers also means that they are happy to help others – all adding to the weight of their work. From mentoring Paralegals to ‘just helping Dan get this table centred on his document’ – these additional tasks may be small things, but they will start to chip away at the individual’s ability to cope.

The Signs of Burnout

Are you at risk from burnout at work? Here are the signs to watch out for:

You have an excessive workload:

•  Too much work on your plate leads to longer hours, poor diet, little sleep and low energy, which manifests as stress and soon leads to mental and physical exhaustion.

Your get up and go has gone:

• You just can’t be bothered with the things that used to interest you. And not only at work – but socially too.

Your stress response is heightened:

• Normally calm and considered, you have a short fuse as your stress levels rise. You may become prone to angry outbursts and a personality shift.

You’re experiencing severe exhaustion:

•  You can barely summon up the energy to get up in the morning and have no desire to get dressed and go to work. This goes beyond low motivation; the very thought of having to get out of bed and go to the office can make you feel physically ill.

You feel cynical

• Your previously positive attitude dissolves into a feeling that everything is meaningless. The things that used to motivate you – pride in a good job, inspirational colleagues, ambition to do well in your career – all now seem pointless.

You have dark thoughts

• Burnout can take your mind to a bad place. The belief that you can’t change how you currently feel can leave you fearing the worst-case scenarios.

Avoiding Burnout

There’s no getting away from the fact that burnout is extremely serious, and much more than just a case of being ‘a bit stressed’ at work. If you, or a colleague, is exhibiting any of the above signs, now is the time to deal with them.

1. Rediscover Your Why

‘Why’ Look at the impact of the work you do and the positive effect it has on other lives. The PERMA model can help bring meaning to your life. If you think you are in the wrong role, maybe now is the time to consider a move and rediscover your passion for what you do.

2. Reassess Your Workload

What do you need to do, and what is additional? Reassess your role to identify what is essential and what you can delegate to cut out the excess. If necessary, schedule time with your Senior Partner to discuss reallocating non-essential work.

3. Exercise

From a yoga session to taking up squash, whatever floats your boat is good for the psyche. Building in time to exercise can not only increase your health but provide additional benefits such as positivity and energy, as well as contribute to a better night’s sleep.

4. Readdress Your Work-Life Balance

Make time to spend away from the office with friends and family. Doing something you love – maybe something creative or just relaxing – will help you perform more effectively when you are at work, as well as improve your work-life balance.

5. Manage Your Stress

Mindfulness techniques can help with short-term stress. A regular five- or ten-minute meditation will clear your neural pathways and calm your breathing, enabling you to tackle projects and caseloads more efficiently.

6. Think Positively

A fascinating body of research by the Harvard Business Review indicated that re-labelling negative stress emotions as something positive can help you see things in a positive light, rather than a negative pressure.

So, fear becomes anticipation, flustered becomes excited, and dread becomes caution.

In Conclusion

Whilst burnout isn’t classed as a medical diagnosis, it was classified in 2019 as an ‘occupational phenomenon’ by the World Health Organisation (WHO); a syndrome resulting from chronic workplace stress that has not been successfully managed.

And whilst working within the legal profession can be incredibly rewarding, it can also be overwhelming and stressful by its very nature.

This feeling of overwhelm, stress, and eventual burnout does not happen overnight, and whilst it can be a serious problem if left unchecked, recognising the warning signs and taking action early on is key.

What Next?

If you found this article informative, check out more of our blogs written primarily for the legal profession, or if you’re looking for that ideal legal role, check out the vacancies we have available.

For further tips or advice, call our team on 01772 259 121 and let’s have a conversation to explore your options.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from Partners to Legal Executives, Solicitors to Paralegals and Legal IT personnel to Practice Managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

At Clayton Legal, we’ve long been advocates of the humble cover letter to create standout for our Legal candidates and provide that golden opportunity to add personality and interest in the role, over and above a CV. Although there is often some debate about the usefulness and relevance of this format. In fact, according to some recent research that we conducted within our legal network, 45% think they are no longer necessary…

The pandemic undoubtedly accelerated the use of technology as part of the hiring and recruitment process, and candidate profiles were (and continue to be) further enhanced through video and other digital platforms that allow all parties to explore role profiles and best fit, particularly when face-to-face interviews were largely paused, and are no longer the ‘standard’ anymore.

What is clear is that any format that provides junior lawyers chance to demonstrate suitability for specific roles and illustrate relevant skills and experience can only be an advantage – especially in creating stand out.

In short, they are a golden opportunity to introduce yourself, highlight your most desirable skills, and create a good impression to either/both your legal recruiter or the hiring manager of the firm(s) in question.

So why on earth are they so often skimmed over – or even worse, left out altogether?

Without a cover letter, your job application is just another sheet of paper, or another PDF file on the computer screen – one often lacking in personality and excitement.

And you know what? That’s fine: after all, the CV’s function is to list experience and skills. Your cover letter is there to add interest.

Without a cover letter, your CV is much more likely to be skimmed over and discarded. It might not even be read at all – almost certainly the case if the job description has asked for a cover letter to be included.

However, that’s not to say that any old cover letter will do.  There’s an art to writing a good cover letter – one that will make a recruiter straighten in their seat and think, ‘hmm, this person looks interesting.’

WHAT TO INCLUDE AND WHAT TO LEAVE OUT OF A LEGAL COVER LETTER 

• Write your cover letter in the first person. When you’ve written your first draft, check over it and you’ll probably find that you’ve started every single sentence with ‘I’. Go back and reword some of the sentences so that they have variation in how they begin – it makes the cover letter read better and will increase the impact.

• Mix it up and write different cover letters for different organisations. Personalisation is key and always gets noticed. Your legal recruitment consultant can help you with this. For each legal job application, scour the job ad to look at the particular skills or competencies they’re seeking. Write your cover letter to tell them how your skills and experiences fit what they are looking for. Include why you want to work for their company too.

• Remember not to ramble: If it’s a big block of text crammed onto one page, then you put the person off ever reading it at all. Four to six very short paragraphs are the perfect length.

• Ensure you create white space between each major piece of information, so that it is easy to read and pick out the critical parts. In today’s online world many cover letters could be read on mobile so factor this in too.

• Use straightforward, clean language; you are a legal professional after all. Complex language can be a headache for the reader and confuses the message – i.e. why you’re the ideal person for the role.

• Break overly long sentences into shorter ones, then read it aloud and see how it sounds.

• Put all your contact details on the cover letter. If you are unavailable to take calls during working hours, advise when is suitable.

• Make sure you mention the name of the company in the body of the cover letter and demonstrate that you have done your research on the company in some way. This marks the application out as targeted and that you care enough to make your application stand out.

• Strike a balance. Every company enjoys being flattered. While you want to demonstrate you are the right person for the role, be aware you don’t come across as sounding desperate.

• Don’t send your letter without having someone read over it for spelling and grammar mistakes. Of course, run it through spellcheck first, but that won’t always pick up homophones such as ‘their and there’ or ‘your and you’re’.

• Put real thought into what the reader might find interesting about you, your work experience, your interests and your personality.

In short, keep it short. Keep it readable. Keep it relevant to the job offer. Get someone to check it. Above all, put some serious effort into making sure it’s as good as it possibly can be, as a lack of effort will rarely open the door to an interview.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help.
Call us on 01772 259 121 or email us here.

Deciding to leave your current legal employer often feels like a big step. A new role can be intimidating, with new people to meet, processes to learn, and challenges to overcome. Not to mention, the process of searching for a new role can be daunting too.

While jumping from job to job aimlessly may not deliver the results you’re looking for, there are times when switching to a new employer can be very beneficial. In some cases, finding a new job comes with the advantages of a better firm culture, improved benefits, and new opportunities.

What’s more, with endless opportunities now available on the market, candidates have more options than ever before. Around 96% of employees globally say they’re thinking of starting a new position in 2023 according to a recent poll by Monster.com. So, how do you know if you should follow suit?

The key to success is making sure you’re taking this step for all the right reasons. Here’s how you can decide if it’s the right time to leave your current law firm.

1. Look at Opportunities for Growth

The best legal roles open the door to endless development and professional growth. To achieve your career goals, you need to ensure your current employer is committed to helping you expand, thrive, and succeed in the years to come.

Even if you’re relatively happy with your role as it stands today, a lack of development opportunities could mean you start to feel bored, restricted, or stunted.

• Ask yourself if there are any “next steps” available in your current role.
• What kind of approach does your employer take to promotions?
• Can you work towards a higher-paying, more challenging role?
• Are there any educational opportunities available to help you build transferable skills?

If your employer doesn’t allow you to gain certifications, attend conferences, or even explore opportunities for upward movement in the firm, it might be time to look elsewhere.

2. Ask Yourself if the Culture Meets Your Needs

Firm culture is more than just a buzzword. Several recent polls on LinkedIn indicate that over 80% of job seekers say they think a healthy culture at work is vital for success. When you first joined your law firm, you may have been relatively happy with the culture in place.

However, as you continue to grow as a professional, you might find that your priorities begin to change. For instance, if you’re looking for remote or flexible working options to allow you to manage any new family responsibilities, you may need to find a law firm with a more agile culture.

In some cases, the culture in a firm can also deteriorate over time. The leadership team there may stop actively investing in employee happiness and well-being, and new leaders and managers could start to create uncomfortable working environments. If you’re not happy with the culture, you’ll struggle to thrive in your role.

3. Watch for Signs of Burnout

If your current employer doesn’t invest a lot of time and effort into supporting employee wellbeing, you may begin to notice the repercussions in the form of physical and mental symptoms. Employee burnout has become increasingly common in recent years, due to inefficient work processes, a lack of stability, and complex digital transformations.

If you’re constantly feeling exhausted at work, taking more days off to care for yourself or find yourself dealing with excessive feelings of anxiety or stress, you could be on the verge of burnout.

Not only is burnout detrimental to your health, but it could impact your performance in the workplace, meaning your professional reputation begins to deteriorate. Speak to your employer about ways of tackling burnout before you consider leaving. If they can’t help, it might be time to look for a new legal role.

4. Consider Your Engagement and Motivation Levels

Many of us have days at work when we’d rather be at home with our families. Wishing you were elsewhere or watching the clock from time to time doesn’t necessarily mean you should leave your legal employer. However, if you never feel motivated, or you’re constantly disinterested in the work you’re doing, this could be a sign you’re in the wrong place.

Ask yourself what prompts you to go to work each morning.

• Are you inspired by the vision of the firm?
• Do you feel a connection to the values they share?
• Or are you just trying to earn a pay-check?

If you don’t feel motivated to continue doing your best, your work quality could begin to suffer, which puts you at risk of repercussions later on.

If you’re no longer passionate about the work you’re doing, or the firm itself, it might be time to look for a role where you feel more engaged and excited about your position.

5. Are You Using Your Full Potential

Sometimes, even roles with clear job descriptions don’t turn out to deliver the experience we expected. Over time, your current position might evolve, to the point where you’re doing more of the tasks you dislike, and less of the jobs you feel inspired and motivated by.

While you don’t have to love every aspect of your job to be successful in your role, you should feel as though you have the opportunity to showcase your skills and reach your full potential. If your talents aren’t being utilised properly by your current employer, you might start to feel restless and unhappy in your job.

Before you leave your role, you could always consider asking your manager for opportunities to do more of the things you like or take on new challenges. However, if you feel like you’re stuck in a rut with no way out, it might be time for a change. To help gain more clarity on your career journey, we have put together a career checklist that you can use in conjunction with the above steps, which you can access here.

6. Consider the Feedback Experience

Finally, in order to succeed in any legal role, employees need regular feedback and guidance. You should be getting advice from your managers and supervisors on how you can improve your skills and boost your professional outcomes, so you can continue to grow.

At the same time, it’s important to feel as though you’re being recognised for your work. If your leaders never say “thank you” when you do a good job, and they’re terrible at providing rewards and recognition, then you’re more likely to feel unsatisfied in your role.

Again, you can consider speaking to your boss or HR team about your concerns, but don’t simply accept the sense of being “invisible”. Make sure you can feel like an active and appreciated part of your team, by looking for the right role.

Is it Time to Switch Employers?

There are countless reasons why an employee might choose to switch to a different legal role over time. While leaving your current job can be daunting, it can also be an important step in making sure you achieve your true potential and accomplish your professional goals.

If you think it might be time to seek out a new position, reaching out to a legal recruitment agency such as ourselves can be a big help in finding the right opportunities. They’ll be able to assist you in finding a position that offers the salary, benefits, support, development, and culture you’re looking for. If you’re looking to speak to our team and get your legal career back on track, you can contact us using this form here.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

Communication is key in any workplace, and necessary as a business leader or manager to keep staff members on the same page as you, synchronize teams, and strengthen performance.

Unfortunately, effective communication isn’t always easy to achieve. 86% of employees and executives cite poor communication as one of the core causes of workplace failures. One of the primary challenges managers face is figuring out how to handle complex conversations with their staff members. In every workplace, issues can arise which require a difficult discussion.

You may need to address a dip in performance with an otherwise stellar employee, or discuss emotional issues like burnout and lack of engagement.

While conversations such as these can be challenging for every party involved, they’re fundamental to ensuring your employees can continue to deliver and thrive in their roles.

So, how do you handle complex conversations correctly?

Step 1: Gather the Right Information

Preparation is essential to any valuable conversation. The more information you have to go into the meeting or discussion with, the more likely it is you’ll be able to achieve a mutual understanding.

For instance, if you need to speak to your employee about problems with their performance, telling them they seem “distracted” at work might not drive the right results. Most staff members will act defensively when presented with negative feedback, and may attempt to argue that their perceptions are incorrect.

However, if you enter the meeting with evidence of your employee missing deadlines, receiving negative feedback from clients, or failing to achieve objectives they have been set related to their job specifications, they will be much more likely to listen.

Having more specific information on hand will also facilitate a deeper discussion about what’s actually going wrong. For instance, your employee may be delivering the same quality of work, but missing deadlines, which could indicate an impending risk of burnout.

Step 2: Set the Stage for a Valuable Discussion

The right setting and plan can make a huge difference to the outcomes of a complex conversation. For instance, when discussing difficult topics, most employees will want a private setting, which allows them to keep the situation confidential. Nobody wants to be called out in front of their colleagues and peers.

Choosing a room or environment which feels comfortable and open can be helpful. An employee shouldn’t feel like they’re being interrogated, or this can lead to a very one-sided conversation, where your team member immediately begins acting defensively.

Schedule a meeting with your legal employee at a time suitable for both of you, and allow time to have a detailed conversation. It may also be worth letting your staff member know exactly what you’re going to be talking about in advance, so they can come prepared.

For example, instead of saying “We need to discuss what happened in the last meeting”, you can say, “I feel like you weren’t as engaged as usual in the previous meeting, let’s set up a discussion, so we can arrange how to address that going forward.”

Step 3: Put Facts Before Feelings

A complex conversation can easily become emotional. However, allowing emotions to run rampant can lead to arguments between staff, rather than valuable conversations. With this in mind, it’s important for you to show your leadership skills, and take an objective, logical approach.

Using the facts you’ve gathered during the initial preparation stage, start thinking about how you can structure your conversation to put logic first. Introduce all the key issues you want to address at the beginning of the conversation, with evidence and proof for validation.

Don’t tell your employee how disappointed you are, and avoid using “I feel” statements. Instead, remain as calm and objective as possible. Instead of saying, “I feel you just didn’t do your best here”. Say, “Based on (facts), you can see this project doesn’t reflect your best work. What happened?”

Step 4: Stay Positive

Although it’s valuable to maintain an objective and logical viewpoint when approaching a complex discussion with a member of your team, it’s also helpful to maintain a positive outlook. The aim isn’t to berate or upset your employee, but to start working together on a solution for the problem you’ve discovered.

Your staff members will be far more inclined to work with you on resolving the issue if they feel as though you’re approaching it with a positive mindset. Rather than just accusing your employee of not working as hard as usual, or being lazy, ask them why they think the issue has happened.

Use this feedback to offer advice on how they can make positive changes. For instance, if an employee feels overwhelmed by too much work, you could suggest different scheduling strategies, or ask them whether they’ve considered delegating some of their tasks.

Step 5: Listen to Your Employee

A conversation is a two-way experience. Unfortunately, it’s easy for a manager to fall into the trap of simply speaking “at” their employee, rather than speaking with them. Even if you have a lot of proof to back up the complaint you’re making, it’s important to remember you may not have the whole story. The only way to effectively resolve a problem is to ask relevant questions and listen to the answer.

Rather than trying to “win” the conversation and prove your employee has done something wrong in a negative conversation, for instance, aim for mutual understanding. By the end of the discussion, your employee should understand they’re not adhering to your expectations, and you should have a better knowledge of why their performance is slipping.

After you’ve presented the facts, give your employee a chance to share their perspective.

This will pave the way for a better conversation, where you can start discussing potential solutions as a team. This strategy will not only improve your chances of resolving the issue, but also lead to a better relationship between you and each individual on your team.

Step 6: Follow Up

Finally, just because a complex conversation comes to an end, doesn’t mean your work is completely done. The purpose of any difficult conversation with a team member should always be to inspire positive action, changed behaviour, and results.

Whether you’re discussing burnout, emotional issues, or performance problems, you should always end the discussion with a plan of what to do next. Come up with a strategy using the input of your legal staff members, and then follow up to see whether the resolution is working.

Checking in, or arranging an additional meeting in the future, will ensure you don’t lose track of the issue and allow it to snowball. It also means you can work together to come up with alternative solutions if your initial strategy doesn’t work out.

Difficult Conversations are Common

In any law firm, there’s a good chance, managers will have to deal with difficult conversations at some point. Performance issues can arise anywhere, and burnout can cause significant problems for employees. Being able to discuss complex, emotional, and even negative topics effectively are crucial if you want to get the most out of your team.

Of course, it always helps to hire the right people to begin with, focusing on candidates who share your open communication style. Working with a specialist legal recruitment agency could make conversations with your legal staff a lot easier, and we’d love to give a helping hand in ensuring your legal team gets the right fit from the get-go. If you find yourself in a position where you could really benefit from such services, don’t hesitate to get in touch with us.

In Conclusion

Handling difficult and uncomfortable conversations is always a challenging task, even for the most experienced managers and business leaders, but when overcome, they become an opportunity for you to boost employee engagement and performance throughout your team, ultimately benefitting both your team members and the business. Additionally, the above points can serve as possible signs to look out for that could indicate discontentment amongst your legal employees and a resulting desire to look for a new career move elsewhere, giving you the opportunity to take action ahead of time.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals, and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help – whether that’s on a contingency or retained basis.

Call us on 01772 259 121 or email us here.

Every month we speak to prominent professionals working in, around, and for the legal sector in the UK, uncovering their greatest inspiration, what makes them tick in a work capacity and out, and their own career paths and journey to the top of their game.

Interview with: Carina Pennant-Williams | Litigation Director & Solicitor | Bowcock Cuerden LLP

WHAT HAS YOUR MORNING LOOKED LIKE?

HOW IS BUSINESS AT THE MOMENT?

We are all busier than ever! We have some great links with other professionals and bodies referring work to us, as well as quite a lot of repeat business, so we have been looking to recruit across most departments to help us to service the volume of work coming in.

HAS IT ALWAYS BEEN ‘LAW’ AS A CHOSEN CAREER?

WHAT IS THE GREATEST ACCOMPLISHMENT IN YOUR CAREER SO FAR?

WHO WOULD YOU SAY IS YOUR BIGGEST INSPIRATION?

WHAT ARE YOU READING AT THE MOMENT?

WHAT ADVICE WOULD YOU GIVE YOURSELF IF YOU COULD GO BACK TO THE START OF YOUR CAREER IN THE LEGAL SECTOR?

HOW HAS THE LEGAL SECTOR CHANGED IN RECENT YEARS?

More home working has perhaps been the biggest change, although myself and some of our other Solicitors did that to an extent before Covid. The lockdowns forced everyone though to think about whether remote meetings were suitable, as well as enabling more Court Hearings to be handled remotely, saving time and costs. We have also dealt with some remote mediations, which have worked well.

Since I started in litigation, there has been a real focus on monitoring the costs of both parties. The implementation of costs budgeting was a real learning curve and, whilst I wasn’t a huge fan at the outset, I do see the clear benefits for clients and am able to explain and discuss that with them. Generally clients now want to know exactly what litigation is going to cost them, so there has certainly been a shift towards fixed fees in many cases, whether that is for the whole case or perhaps for each stage of the proceedings.

OUTSIDE OF WORK, WHAT MAKES YOU TICK?

AND FINALLY, YOUR GO-TO PODCAST?

In a skills-short market, businesses across all sectors are looking more closely at their strategies for attracting and retaining their talent. And whilst a focus on employer branding has been a part of business DNA for a number of years (prevalent in the early 1990s and usually straddling both the marketing and HR functions), the last decade has seen a new phrase coined that takes the concept a step further.

The Employer Value Proposition (EVP) has become somewhat of a buzzword more recently – especially as businesses operate in an increasingly competitive and borderless world that is economically volatile.

Pioneer of employer branding research, Brett Minchington defined an EVP in 2005 as “a set of associations and offerings provided by  an organisation in return for the skills, capabilities, and experiences an employee brings to the organisation.”

In simple terms, it is the way that businesses differentiate themselves in their particular market allowing them to not only attract and recruit ‘right fit’ new employees but also impact the engagement and retention of existing staff members.

Why Your EVP Could Be Your MVP

While there seems to be more jargon and acronyms than ever – what is clear is that it is more important than ever for law firms to communicate the compelling reasons why future hires should choose to work with/ for them.

In the past, many businesses assumed the key to a successful EVP was simply offering their team the best salary and benefits. However, teams today are looking for more than just financial value in their careers.

As attitudes to the workplace have changed, so have priorities as legal professionals now have more opportunities than ever to consider where, how, and when they work.

Vacancies offering fully remote or hybrid contracts means that staff are no longer restricted by geography when assessing new opportunities in the market, and with the net cast wider – so too are the opportunities (and indeed, competition).

Fundamentally you need to communicate all the specific and unique benefits an employee can expect to receive when they join your business. These should seek, where possible, to differentiate yourself from competitors operating in the same region and/or practice area; describing (and making tangible) what the business stands for – vision, culture, and working environment.

According to Gartner, a leader in people management, an EVP can massively strengthen your position in the hiring landscape and improves your chances of retaining talent, decreasing annual employee turnover by just under 70%, whilst increasing ‘new hire commitment’ by nearly 30%.

The War For Talent Is Over. Talent Won.

The quote above by PwC’s US Chairman, Tim Ryan in October last year continues to do the rounds as the UK’s drought of talent is still felt across many industries and professional sectors. As highlighted in a recent article on Maddyness, UK unemployment rates remain at a historic low of 3.75%, and with vacancies still at heady heights (compared to pre-pandemic levels), there remains a disconnect between demand and supply.

Furthermore, those businesses that were proactive in securing talent by offering inflated salaries may no longer have this option against a backdrop of economic uncertainty, and squeezed budgets.

And whilst this may on the surface start to level the playing field between small and medium-sized firms who couldn’t compete on price, the challenge around standing out on the things that matter very much remains.

Creating a stand-out working culture and work environment, and offering staff a holistic package of perks and rewards is only the first step, however. Finding innovative, bold, and creative ways to communicate this externally (and through internal channels) is key – and should go beyond one-dimensional lists on websites and job descriptions.

Attracting The New Generation Of Legal Employees

It is a well-publicised fact that Generation Z, the youngest generation to approach the working world, will soon surpass Millennials as the most populous generation on earth. By 2030, this group will make up 30% of the workforce, bringing new demands, expectations, and priorities for employers to consider.

Often raised by innovative millennials, Gen Z is the most diverse and educated age group in the professional world today. Born into a connected, digital, and empathetic world they spend approximately half of their waking hours interacting with technology. Shaped by an era of social feeds and internet culture, the slew of powerful social justice movements they’ve witnessed in recent years have given them a unique sensibility and a strong stance regarding ethical business practices and equity.

Generation Z undoubtedly has several valuable characteristics to bring to the legal landscape, yet their approach to the workplace may cause certain challenges for business leaders as they aren’t motivated or moved by the same things as their millennial parents (we looked at some of these recently in our detailed guide on Motivating Gen Z Employees).

What has been already noted, however, is that this demographic cohort (known colloquially as ‘zoomers’) is emerging as the ‘sustainability generation’ – impacted massively by global events like the Pandemic which, according to Forbes, didn’t start the sustainability revolution necessarily, but certainly put it into overdrive (with Gen Z in the driver’s seat).

Attracting and retaining this generation will therefore need to focus on green and eco-credentials, and general CSR initiatives as part of a wider employment proposal that is demonstrably ethical, moral, and has a societal purpose. 

CSR & ESG – as easy as ABC?

Employer value propositions are evolving, due to shifting business priorities, working patterns, and employee values as well as external factors like the economy and political landscape. A focus on well-being and wellness initiatives, work-life balance, diversity, and inclusion are continuing themes setting value propositions apart across the legal landscape, alongside programmes and statements centred around Corporate Social Responsibility (CSR).

But with a new acronym on the block for Law Firms to get their heads around – ESG… it’s no wonder there is some confusion around where businesses should place their focus amidst this ‘alphabet soup’ of initiatives.

Corporate Social Responsibility (CSR) is a business approach designed around making a social impact and focus beyond profits. It is designed (or should be) to benefit society and the local community as well as the environment for the collective good – and in turn will also, by proxy, enhance the firm’s image, generate more business, and earn customer and employee loyalty.

It is generally split into 4 areas:

1. Environmental
2. Ethical
3. Philanthropic
4. Economic

All are aimed at providing benefits to both the general public as well as company shareholders and employees.

Environmental, Social, and Governance (ESG) isn’t quite the same – although according to a Harvard Law School study in 2021, both terms do appear interchangeable. Rather, this programme is more data driven, and increasingly  an act of corporate compliance; defined as ‘a set of standards measuring a business’s impact on society, the environment, and how transparent and accountable it is.’

In brief, the three areas or factors look at:

• Environmental – a firm’s impact on the environment, such as carbon emissions, waste management, and resource usage.
• Social – a firm’s impact on society, including issues such as labour practices, human rights, and engagement with the local community.
• Governance – a firm’s management and oversight, such as board and management structure, executive compensation and remuneration, and shareholder rights.

ESG has become increasingly important for investors and businesses as stakeholders demand greater accountability and transparency on sustainability and ethical issues. The key difference therefore compared to CSR, is that it is viewed as the outcome (measured and reported on) of a firm’s sustainability, whilst CSR focuses on a firm’s voluntary actions to improve its impact.

An even simpler comparison by Akepa:

• CSR: a general sustainability framework, mainly used by companies
• ESG: a measurable sustainability assessment, popular with investors

In Conclusion

As a Partner, Senior, or Hiring professional within a law firm, getting your head around the many acronyms and initiatives is the first hurdle in understanding the evolving values that current (and prospective) employees have when it comes to their employer.

Understanding what these shifting ideologies are is critical when it comes to retaining, engaging, and attracting talent  – although it is equally as important not to pay lip service or view things like your EVP as a box-ticking exercise.

What is clear, is that embracing CSR (Corporate Social Responsibility) has become a necessity for law firms around the globe, not least because it remains high on the agenda of both Millennials and Gen Z employees who are ever critical of their employer’s ethical stance, reputation in the market, and values that they hope will mirror their own.

In a LinkedIn News article from earlier this year, it was reported that these demographic cohorts actively consider “conscious quitting” if the company doesn’t align with their values. It also highlighted research from KMPG which stated that 46% of employees want their employer to ‘demonstrate a commitment to environmental, social and governance’, with 1 in 5 turning down the offer of a new role if they felt a disconnect.

Clayton Legal’s Commitment

Of course, CSR, ESG, EVP, and any other business-related acronym are not just relevant to the legal sector.

As a prominent Northwest employer that has been in business for nearly 25 years, we also recognise the importance of our own value proposition when it comes to our people and our community.

Our commitment to CSR can be seen here, where we detail our approach, programme, and statement of intent as we strive to become a socially responsible business, both internally and externally – making a positive impact on our people and workplace, our clients and suppliers, our local community, and our local and global environment.

The purpose of our programme is to sustain a business that is successful and respected in its ethical standing by our stakeholders. These include candidates, clients, investors, regulators, suppliers, and the wider community.

We are particularly passionate about supporting causes that have roots and impact here in the UK, and in the Northwest. One initiative that we have recently joined and committed to is Ecologi, a certified B-Corp social enterprise, and platform for Climate Action; helping individuals, families, and businesses become Climate Positive.

This market leader is certainly gaining traction and publicity, and we are delighted to join the other 40,000 members in taking simple, but impactful climate action. This year we have committed to fund the planting of trees in the UK for every placement we make and are also involved in the Beta trial to calculate our carbon footprint, and put plans in place to reduce our emissions.

You can see the impact of Ecologi’s work and their UK reforestation projects here.

In addition, Managing Director, Lynn Sedgwick and Performance and Development Director, Louise Kearns joined the Good Growth Programme in February this year, ran by Lancaster University and supported by Boost, Lancashire’s Business Growth Hub.

The 5-month Programme was underpinned by world-leading research produced by Lancaster University Management School and focused on business strategies that are centred around the environment, community, and social justice. It was a great chance to connect and collaborate with other SME leaders and contribute to solving local and global challenges.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals, and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help – whether that’s on a contingency or retained basis. Call us on 01772 259 121 or email us here.

Even after a tumultuous couple of years during and following the Covid-19 pandemic, 2023 also brings with it certain challenges for law firms.

Economic pressures, talent retention, and for many, adapting to the permanency of hybrid working are all factors that make business-as-usual still pretty unpredictable.

And, as well as a necessary focus on retention and recruitment of employees, law firms will no doubt be conscious of their business strategy, growth plans, and the retention of their client base.

It goes without saying that earning a client’s trust is paramount to the success of your law firm.

Additionally, you work hard for your clients and to maintain and build your legal professionalism. Retaining clients and your place in the legal marketplace requires strategies to help build relationships and keep those clients coming back to you as their firm of choice.

Client retention means you can avoid spending a lot of valuable time in marketing your law firm to earn new business. Also, happy clients who return to your firm may even provide a lead to additional work if they recommend you to others in their network. This can be a huge boost, especially if they have wide-reaching connections.

So, how can you help retain those valuable clients and increase your repeat business, thus placing yourself well ahead of the pack with a continued focus on growth? Here are our five top tips that could accelerate retention levels and see your firm’s reputation rise.

1. Communicate

How often do you hear clients complaining that their solicitor doesn’t return their calls, or that they don’t know where things are up to in their case?

Your clients want to feel valued, and it’s easy to make them believe their business is important to you. Start by returning their phone calls or emails. You can delegate some of this work if necessary, but if correspondence requires your personal attention – make the time to address it. This could be as simple as setting aside a specific time each day and blocking off your diary to give you space without interruption to answer clients’ questions.

2. Be Honest

Things don’t always go to plan. It’s critical for your legal team to be able to handle bad news, as well as good, and deal with unexpected results.

Therefore, it’s vital to be clear with your client that you can’t guarantee results. Managing potential outcomes can be tricky, but preparing your client from the start will make results easier to handle.

Remember that your clients have come to you at a time that they need assistance – it could be any one of several challenging issues in their personal or professional lives, and they will want to hear positive news from you.

But honesty is essential. Don’t be tempted to give false hope and be clear that there may be problems or even a negative outcome if you believe this to be the case.

It’s also essential, to be honest about your performance as a provider of legal services. For example, if you are late with documents, admit it. If a client discovers you were untruthful about a small issue like late documents, they will doubt you over more significant issues. Aim to protect your firm’s integrity in all circumstances.

3. Bill Clients Accurately

Overbilling or charging in a way that was not clearly demonstrated initially to the client will not help establish your firm’s professionalism.

Therefore, invoices should always correctly reflect the work done. Time tracking and billing software can help your firm create accurate bills, avoiding unhappy clients who believe they have been overcharged, and resulting in faster payments and higher levels of customer confidence in your firm.

Additionally, you may wish to offer various billing options such as fixed fee, hourly billing or flat fees for services – clients have different preferences, and to keep ahead of the pack it’s a good idea to consider offering different options. Being agile in this way could be the difference between keeping and losing a client.

4. Remain Professional

Of course, the most critical aspect of retaining clients and gaining market position is to complete the legal work you have taken on; providing services that are effective and offer value to your clients.

Meeting deadlines, employing skilled solicitors, and handling cases efficiently will ensure clients recognise your professionalism and return to use your services again – as well as recommend you to others.

Equally pivotal to ensuring your law firm remains relevant is to keep all your employee’s certifications up to date, and make sure you stay informed about legal changes and court decisions.

5. Consider Diversifying

It may seem a bold move, but diversification can give you an advantage over competitors and place you ahead of the curve. Addressing the ‘where’ and ‘how’ to scale your law firm should be considered carefully and will be dependent on your current position – both geographically and in terms of client base and marketplace.

Dramatic strategy changes may seem radical, and remaining credible is paramount, so you may wish to consider small steps if looking to increase your service offer. If you choose to consider this route, a good place to start is by re-examining your strategic plan to highlight areas you could develop as well as ensure you are on the right track for success.

Following these top tips will help you create better client retention, enhance your reputation and keep you one step ahead of the competition in a crowded legal marketplace.

Next Steps

If you’re reading this article because you are looking to develop your legal team, we’d love to be part of that conversation.

Don’t hesitate to call one of our regional or practice area specialists on 01772 259 121.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals, and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

If you would like to know more about recruiting trends in the legal sector this year, download our latest Salary Survey & Market Insights Report Here.

Why We Are Working With Ecologi 

Over the past 24 years, we’ve been proud to support a wide range of charities, initiatives, and organisations as part of our wider CSR Programme.

From foodbank donations, sponsored walks, and baking competitions, to a more holistic look at staff well-being and support, it has been our goal to become a socially responsible business, both internally and externally – making a positive impact on our people and workplace, our clients and suppliers, our local community, and our local and global environment.

The purpose of our programme is to sustain a business that is successful and respected in its ethical standing by our stakeholders. Put simply, doing the right thing and supporting endeavours that matter to the individuals who work here on a deeply personal level.

And, whilst we have supported many national and often international causes, we are particularly passionate about helping those that have roots and impact here in the UK, and in the Northwest.

More recently, we have taken the time to educate ourselves around the importance of environmental sustainability, the effect of our business activities, and the role we must all play in reducing our impact on the planet.

We are therefore delighted to announce our partnership with Ecologi, a certified B-Corp social enterprise, and platform for Climate Action; helping individuals, families, and businesses become Climate Positive.

The enterprise, founded in 2018 by a group of environmentalists in Bristol, is nothing short of extraordinary.

Their platform offers an easy and effective way for businesses and individuals to make a positive impact on the environment by offsetting their carbon footprint and supporting reforestation projects both here in the UK and overseas; helping to protect and restore vital ecosystems that are home to a rich variety of wildlife. In addition, funds are used to support other certified projects focused on avoiding greenhouse emissions, carbon avoidance, and local initiatives that by proxy, are also creating job opportunities across the globe.

They have gained significant publicity and recognition in the last couple of years, scaling up their operations and attracting over 40,000 members (individuals and businesses) who support their mission in taking simple, but impactful climate action.

We have been so impressed by the work that Ecologi does that this year we have committed to funding the planting of trees in the UK for every placement we make. The monies raised collectively support multiple tree-planting partners across the country, including reforestation in Scotland and the reforesting of farmland.

You can see the impact of Ecologi’s work and their UK reforestation projects here.

We have also signed up for the Beta trial, ‘Ecologi Zero’ to calculate our carbon footprint and put plans in place to reduce our emissions.

With our virtual forest all setup, we are excited to turn our placements into planting and will keep all stakeholders updated on the wider impact of this particular element of our CSR programme.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals, and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help – whether that’s on a contingency or retained basis.

Call us on 01772 259 121 or email us here.