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The 7-Step Action Plan for Legal Jobseekers

  • August 29, 2023

Embarking on a job search can be an exciting yet daunting journey, not least for legal professionals that may be entering the job market for the first time in years. The process itself is marked by numerous crucial decisions and considerations, whether this is your first legal role after qualification, or a move well into your career.

And, whilst it may be tempting to jump into the process with both feet, it’s always worth taking a small step back, and approach the task at hand with a strategic mindset.

The critical factor here is doing the work needed to get organised and implement your ‘project new role’ plan – even if time is short.

To help kickstart the process, we have outlined an 8-step roadmap, focusing on key actions to take at each stage that can help to make it both easier and significantly enhance your prospects from the get-go.

Step 1: Consider what you want from your new role

Before beginning your job search, it’s important to sit down and have a think about what exactly you’re looking for. You might be instinctively looking for a role that is similar to your current one, or you might have had a change of heart and are looking at a role in a different practice area, or area of specialism. Regardless of what your initial preference might be, it’s important that you take some time to re-evaluate your career progress, goals, how close you are to achieving them and what steps you can take to get you there. Have your priorities changed since you last considered looking for work? If so, what are those boxes your new role should absolutely be ticking career and personal-wise? Having a clear idea of what to look for in your job search will help to make it a much more fruitful venture. 

Step 2: Enlist the help of a specialist

Once you’re set on the direction and purpose of your search, the next logical step is to decide whether to go it alone and spend time researching opportunities in the market, your region, and your practice area and apply to vacancies advertised.

The alternative is to enlist the help of a reputable legal recruitment specialist who will search the market on your behalf, and present you with (often exclusive) roles that are designed to be the absolute best ‘fit’ for you and your requirements from your next employer.

A legal specialist will be particularly helpful if you are aiming to carry out your job search with discretion while currently employed. Not only will they help you do the  above but they can also ensure you are fully informed and in the know about the culture, vision, and values of the firms that you have in mind as well as provide guidance on how best to approach the other parts of the hiring process, including interview preparation, how to handle your notice period, and leave on good terms with your current employer. 

Step 3: Get your documentation in order  

Even in a world where 91% of all employers now use social media as part of their hiring process, the CV/Resume is still one of the most important tools any candidate has.

It is the first thing most employers will look at before even thinking about inviting someone to an interview. It’s also your best chance to immediately introduce your education and experience. Used correctly, your CV can improve your chances of getting the ideal job.

Unless you are searching for your very first legal role, you will need to make some time to update any existing or old documents, adding in your most recent experience and any new skills you’ve picked up (that are relevant for the role you want of course).

When listing previous roles, don’t just describe your responsibilities. Rather use it as an opportunity to showcase results you produced, and can produce for prospective employers by detailing your achievements in the role you’re describing. 

What you want to do here is take this opportunity to convince a hiring manager you’re the right fit for the role in question, and avoid the common mistake of using your CV as a catch-all document for every potential role. If you want to write a killer CV that stands out to prospective employers, it must be relevant to them. Research the firm, look over the job description and make a note of all the important qualities and experiences they value and then, tailor your CV accordingly.  

Step 4: Include a Cover Letter 

At Clayton Legal, we’ve long been advocates of the humble cover letter to create standout for our legal candidates and provide that golden opportunity to add personality and interest in the role, over and above a CV.

Without a cover letter, your job application is just another sheet of paper, or another PDF file on the computer screen – one often lacking in personality and excitement. It is also much more likely to be skimmed over and discarded; worse, not read at all.

However, that’s not to say that any old cover letter will do. Crafting a compelling cover letter seems to be somewhat of a dying art in recent times, and whilst it has certainly evolved, it is still a worthwhile document to have in your job-seeking armoury.

Whilst we have a number of top tips when it comes to cover letter etiquette, in short, keep it short. Keep it readable. Keep it relevant to the job offer. Get someone to check it. Above all, put some serious effort into making sure it’s as good as it possibly can be, as a lack of effort will rarely open the door to an interview.

Step 5: Carry out your due diligence

If you are considering moving into a different practice area, it goes without saying that you need to ensure you do your homework. Find out as much as you can about your chosen area of specialism by thorough research and attending relevant webinars and workshops, and consider what evidence there is to show that a different practice area can actually provide what you’re looking for. Networking can prove incredibly useful to this effect. Leverage professional networks, both online and offline, to connect with individuals that possess a background & experience you could greatly benefit from, and consider joining trade associations and special interest groups to stay informed on what opportunities that switching may or may not provide you. 

If you’re moving into a different kind of role – managerial perhaps, look at a range of job profiles in detail and prepare to demonstrate your suitability and knowledge of what will be involved. Linking this back to your own CV here is key.

Step 6: Get your digital footprint in order 

If you don’t already as a legal professional, ensure that you harness the power of LinkedIn in your job search as it will not only help to expand your network but also help to build a winning personal brand with a presence compelling enough to catch the eye of employers. This is what makes your LinkedIn profile one of the most important assets in your search. As a platform that provides immense value for professional relationships, learning how to utilise it can facilitate eventual life-long connections with potential mentors and employers. 

If you already have a strong online presence (be that on LinkedIn or in a personal capacity on other platforms) you should also make some time to check your digital footprint. Are there any posts or content that you wouldn’t want a potential employer to see? Consider your privacy settings in the very least and give everything a thorough review with fresh eyes (profile pictures, bios etc).

Step 7: Prepare, prepare, prepare

Landing a new role is all about confidence. The more confident you are in yourself, the better chance you have of securing a new position when you get to the all-important interview stage.

This is where preparation is a non-negotiable.

Practising and preparing for potential and/or upcoming interviews equips you with not only the skills, but also the readiness to go into the interview room and effectively communicate your suitability to employers. Begin looking at the most common questions candidates are asked in interviews and draft your answers to match what they’ll be looking for in your responses.

On that note, it is worth practising adjusting your body language and facial expressions as those can often impact the first impression you’re trying to give more than what you actually say, considering it is something hiring managers will also pay particular attention to. There are also common mistakes to avoid in your preparation too, which we delve into here 

In Conclusion

Entering the job market can be daunting – whether at the start of your career, or part-way through (when you will have been through this process before). And, even if you find yourself back here after many years of employment, don’t assume the steps to success are the same as they always were.

The market continues to evolve for jobseekers and hirers alike – be that from a tech perspective, or the general landscape impacting decisions throughout the process.

That’s where enlisting the help of a specialist recruiter will undoubtedly pay dividends in the long run as they can help to map out your plan of attack, support with your documentation, and really help to elevate your profile in front of your next employer. And, if you’re still a little step behind and just want to weigh up your options, many will be more than happy to chat through market conditions and the opportunities out there at the moment.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

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The Inside Track With: Victoria Weinrich-Cooke | Head of Costs, Associate | MRN Solicitors

  • August 28, 2023

Every month we speak to prominent professionals working in, around, and for the legal sector in the UK, uncovering their greatest inspiration, what makes them tick in a work capacity and out, and their own career paths and journey to the top of their game.

Interview with: Victoria Weinrich-Cooke | Head of Costs, Associate | MRN Solicitors

WHAT HAS YOUR MORNING LOOKED LIKE?

Today was a very exciting day actually. After starting as usual at about 6.45am working through emails, planning the week and dealing with case allocations, I drove to work in my scruffs as the whole team were due in for office painting day! We worked out a way that we could take advantage of our being together as a team with an activity that wasn’t work related (even though we kept up with that through the day) whilst in the process, achieving another important benefit – a rejuvenated working environment.  I have to say it was a roaring success.

HOW IS BUSINESS AT THE MOMENT?

Business is really good at the moment. The office morale is high as we look to build and strengthen our relationships with each other and our Clients. The firm as a whole has undertaken a review to assess improvements to its internal structure, introducing the Associate hierarchy to encourage staff incentive to achieve. The firm has also restructured its benefits systems to ensure it remains competitive and staff-orientated, listening to the needs of the individual.

At the start of the year I worked on business planning for the office, focussing on efficiency strategies, individual staff development and well-being and targeted local business growth. There are reforms waiting in the wings and I am finding my creative side is really enjoying the opportunity to innovate in these new business areas. I am fortunate to work within a team of very talented and motivated people who offer support and collaboration on new ideas to benefit the business and our Clients.

HAS IT ALWAYS BEEN ‘LAW’ AS A CHOSEN CAREER?

In fact, I was a Fine Art major, so not really. In all honesty, I felt the law was out of reach for me but I landed a temporary job in a law firm in Huddersfield as a Records Clerk working in a basement. I guess you could say I literally worked my way up, becoming a Legal Secretary, trainee draftsman and finally a Costs Lawyer.

WHAT IS THE GREATEST ACCOMPLISHMENT IN YOUR CAREER SO FAR?

There are lots of moments I have been very lucky to experience and am grateful for them all. However, representing a Client in the Supreme Court was a real career high for me. I took a moment over the lunchtime break whilst sitting in the courtroom alone under the coat of arms and had to pinch myself as to how I found myself here from where I had come from.  Also, more recently winning the ACL cup and finishing top in my class was something I never imagined I could do.

WHO WOULD YOU SAY IS YOUR BIGGEST INSPIRATION?

I find inspiration can reveal itself in the strangest of ways. Although very rare, negative experiences have driven me on to think “I bet I could do that job, what do I need to do to achieve it?” I am also very lucky to have a supportive partner in the same legal field who pushes me to achieve more. My family have always been there to cheer me on, especially my parents and my son. I am also very fortunate to work for a great family orientated firm which recognises its employees as individuals and the talent upon which the firm is built. They took a chance on me when the Head of Costs role came up in the Leeds Office which demonstrated a lot of faith in me and I am very thankful for that.

WHAT ARE YOU READING AT THE MOMENT?

I love crime fiction and have recently worked my way through the Stephen King series leading up to the Outsider tv show. Having completed the “Mercedes” trilogy and have moved on to a stand-alone novel “If it Bleeds” which isn’t quite as gory as it sounds!

WHAT ADVICE WOULD YOU GIVE YOURSELF IF YOU COULD GO BACK TO THE START OF YOUR CAREER IN THE LEGAL SECTOR?

I would remind myself to think without limits. Hard work almost always pays off and not having natural talent or affinity for certain skills doesn’t mean that doors are closed to you.  They weren’t to me.

HOW HAS THE LEGAL SECTOR CHANGED IN RECENT YEARS?

In costs it has changed considerably and is set to change yet again. Its a feature of the industry that keeps things so interesting. The increasing prevalence of mediation in the law in general in the last few years prompted me to study this more closely.  As a qualified mediator, I am keen to see where this will take us in terms of costs and wider litigation in general.  Keeping up to date and dealing with so many new procedures such as the introduction of costs budgeting, costs management, QOCS and various fixed costs regimes provide ample opportunities to work closely with our clients to assist them with new challenges.

OUTSIDE OF WORK, WHAT MAKES YOU TICK?

I love to keep fit and have recently taken up hill walking with my partner. We did 30 miles over 2 days – a tall order but a great experience for us both. I am also getting into yoga and I am a season ticket holder at Sheffield United with my son so looking forward to some premiership football next season.

I also love sketching, painting and spending time with my son who makes me proud every day.

AND FINALLY, YOUR GO-TO PODCAST?

I am rather ashamed to say I haven’t yet caught the podcast bug so I am still a bit of a novice. Always happy to take recommendations!

 

MRN Solicitors is an award-winning firm, with offices in Manchester, Leeds and London. Providing comprehensive legal costs services for over 20 years, the team at MRN serve clients both nationally and internationally, ranging from Top 10 City firms to smaller single partner practices, covering a wide spectrum of legal issues. Services include: Costs Plans, Costs Budgets (Precedent H), Bills of Costs, Negotiations, Advocacy, Mediation, WIP Valuation, File Audits, and Seminars.

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Career-Progressing Performance Reviews: A Guide

  • August 1, 2023

For career-minded legal professionals, performance reviews are an essential part of working life – helping to identify training needs, opportunities for development, ensuring output and objectives are being met, and focus on the next steps and milestones on their career path. 

Before we dive into the tactical side of performance reviews from your perspective as a legal professional, it’s important to understand what a performance review is and why it often goes hand in hand with career planning. This will give you the foundation to use your review more effectively to drive your results, and sense check continually, your progress to the next steps in your legal career.

What is a Performance Review?

A performance review is a two-way conversation between your direct manager and you about your: 

  • performance impact, 
  • results, 
  • development, 
  • and growth; 

related to the objectives you were set as part of your onboarding and review process when you joined your firm or each year at annual appraisal time. 

Depending on the size of your firm, it is often a key component of a wider performance management strategy. 

Traditionally, performance reviews have occurred once a year and have focused on evaluating past performance, although many businesses these days tend to have more regular meetings just to make sure everything is on track as you move through the year, and offer the chance for feedback, be that positive or developmental.

The reality is performance conversations can help you improve your performance when both you and your manager engage in the process.

So, let’s look at the benefits of engaging with the performance review process >>>

How Performance Reviews Can Directly Impact Your Performance

Why are performance conversations important? Because they have a significant impact on your success and that of your company too.

Discussing performance isn’t always easy. It may be tough for managers to give feedback, especially if that feedback isn’t as positive as you would like – and more than likely, even harder for you to receive it.

However, a performance review with both parties engaged in the process can make an enormous difference for all concerned.

  • It helps you review your objectives and goals – and progress against these.
  • It is an opportunity to ask for help with any challenges you face should you need it
  • It is an opportune time to get feedback on your work from your direct manager – both positive as well as constructive to help you improve and get even ‘better’ at what you do.

Knowing all the benefits a performance review can bring you as a respected legal professional in your organisation, how can you prepare?

Preparation Is Key

It is worth noting at this juncture that not every line manager you work with will be perfect, especially when it comes to conducting a performance review(this in itself is a discipline that requires training, learning and refining).

The good news is management training has improved dramatically over the last few years, and most managers are better at what they do and are open to receiving feedback from their team on their performance too.

Something to consider as you prepare; your manager is a human being. Today,we all are part of a workplace where everyone is expected to ‘achieve’more because of our available resources.

Your manager is likely to be spinning multiple plates, of which running performance reviews is just one thing on their to-do list; remember they have performance objectives to achieve from their manager in the same way you do.

Come to the review process with the thought that we are all doing our best to achieve the success we all want, and you might be surprised how your performance review proceeds.

In brief, preparation should:

1. Start With The End In Mind

Preparation and planning are the cornerstones of achieving an exceptional performance review.

The well-known leadership author Stephen Covey authored The 7Habits of Highly Effective People – first published in 1989, but still popular today and well worth a read..One of the habits he shared through his research of effective people was to decide what you want to achieve first and work back from there.

Let’s say you are a solicitor who wants to become a partner within your firm. What will you need to demonstrate consistently over the next few months and longer to establish that you are the ideal person for the role?

Achieving your performance objectives will be your first starting point.

You may be reading this report from a different period of your own review process. The key thing to remember is to make sure you know what exceeding and achieving means when it comes to the objectives you have been set.

As an employee of your current company, you will have specific performance objectives to hit and values and behaviours to demonstrate.

The challenge for many people is that they take their objectives at face value without thinking through a plan to achieve or exceed the objectives they are set.

If you aren’t sure of the detail around howto achieve something,talk to your manager, especially if you are new to the firm.

It’s the same when it comes to values and behaviours your company want to see you demonstrate.

Our values and our behaviours drive our actions which drive our results.

For example,the following behaviours might be championed and desired within your law firm >>>

  • Accountability
  • Flexibility
  • Transparency
  • Proactivity
  • Professionalism

It’s important to understand how you can demonstrate and verbalise how you demonstrate these behaviours with examples if you can. I.e. how can you show you have acted proactively as part of your role, and how can you demonstrate professionalism?

2. The Devil Is In The Data

You have put in the demanding work of planning and prioritising what you need to do to hit your objectives. The next key step is to document evidence of what you are doing and the results you are achieving.

We tend to get diligent about tracking our wins when it’s time to ask for a pay rise. Unfortunately, not everyone takes a disciplined approach to writing down their accomplishments throughout the year.

Start a list, and jot down things that you do well and are achieving as they happen.

Be specific: Did you successfully win a new client, deliver an important presentation to senior partners, offer a helping hand
when a co-worker was swamped, or get a record number of caseloads over the line?

Write it down as you go so that you don’t have to scramble to find examples the night before your review.

3. Ask For Catch-Ups In Advance

In most roles, your line manager is not with you every second of your working day, or rather, monitoring your workload every second. If you do not have regular catch-ups where you are open about how everything is going in your legal role, they will not have the detail at the level you do.

You may or may not have regular catch-ups/mini-reviews with your manager. If regular reviews are not commonplace in your company, be bold and ask for interim conversations. They don’t need to be a formal affair,though they will demonstrate your commitment to the role to your manager and to the wider business.

The beauty of interim conversations like this means that you consistently review past performance so that tweaks can be made and results are achieved. There is nothing worse than turning up to a review and discussing something you didn’t understand or were annoyed about that happened eight months earlier.

4. Be As Prepared As Your Manager

Depending on whether you have managed people yourself, a fact to be aware of is that your manager will appreciate the enthusiasm, honesty, and positivity you bring to the process.

Ask ahead of time for an agenda,the review time frames, and what will be discussed. If this is a more formal yearly review, you should expect and plan in time to prepare.

Your preparation ahead of time and the data you have collected can now be aligned to reviewing your objectives, behaviours, and future goals.

As a rule, your manager will take the lead and ask questions. Here are a few examples of questions they might use >>>

  • What results from last month/quarter/year are you most proud of?
  •  How did you achieve X, Y or Z?
  • What do you think you could improve on?
  • What will you stop, start, and continue next month?
  • Tell me more about what happened with A, B or C?
  • What roadblocks are in your way?
  • What impact has your performance had on the company?
  • How can I support you as your manager?
  • How have you demonstrated our firm’s values of X, Y, and Z?

Many managers we work with as legal recruitment specialists will share their disappointment that team members don’t answer the questions they have been set about their performance or avoid going into detail about their highlights, challenges and what has been happening for them in their role.

5. View All Feedback As A Gift

Some people will no doubt think there is irony in this phrase, yet the truth is how can we improve unless we are given both motivational and development feedback on how we perform, what we are doing well that we could do more of to get better?

Mastering the art of receiving feedback is one of the most important things you can do as a human being.

Receiving praise and recognition is fantastic, and hopefully, your review will have this as its main theme.

However, as human beings,we live in a world where mistakes happen, and it is always a good idea to own yours and share them with your manager.

Ahead of your review, here is a suggestion to make your feedback session run well—document everything you want to share >>>

  • What you are doing well and your standout achievements
  • Your challenges
  • What went wrong for which you were accountable
  • How could you improve in your role?
  • Your development and training needs
  • Ideas you have to improve your own and the firm’s results in the future

6. Ask Questions & Take Notes

Performance conversations should be two-way, so make sure you ask questions and take notes. When your manager makes suggestions on improvements you could make and what you are doing well, write them down.

When it comes to questions, there are a few commons ones that will flow naturally throughout the conversation; if they don’t, make sure you ask them at the end.

  • What do you think were my highlights?
  • What am I doing well, and where could I improve?
  • What does the future hold for me here?Are there opportunities for growth and progression?
  • What projects could I be involved with?
  • What additional training do you think I need?

You may also wish to use the meeting to talk about about compensation, benefits and work flexibility. Whilst, as the name suggests, the meeting is designed to revolve around your‘performance’ against your goals and objectives, you may also wish to ask yourself ahead of the date:

  • Am I being underpaid for my current role or could the changes in the market mean I could earn
    more? Does my performance impact this?
  • If I want to develop and grow, will my employer support these ambitions? Or, do I need to make a
    move?
  • Realistically, I can deliver the objectives of my role working from home or in a hybrid role, so will my
    company be flexible?

All good questions to ask, which takes us back to the start of the guide; decide what you want now. We are in a unique hiring market at the moment, and as a high performing legal professional, you have many options open to you,which starts with a conversation with your manager.

As an experienced legal recruiter, we ask all the candidates who come to us for career advice if they have discussed what they want with their current manager first. Performance reviews are as good a vehicle as any to have open, frank conversations about not only your performance, but also where this puts you on your career path more generally.

A recent article by LifeLabs Learning focuses on the ‘paradigm shift’ in the world of performance reviews,where the objective has moved from‘correction or reward’ to amore holistic review of progress whilst also monitoring general engagement, putting career aspirations at the centre.

Whilst they can be daunting, reviews should also be viewed as an opportunity to shine – highlighting your achievements and ways you have met or exceeded your objectives. They also give you the chance to look at the future,talk about your ambition, and those all important next steps.

And, Finally

It goes without saying that if conversations about your future career with your current employer are leaving you feeling a little underwhelmed, it may very well be the turning point to consider your options more widely.

Wherever you are in your career journey, it is a good idea to periodically analyse your current position depending on where you want to be.When you dig a little deeper, is everything on track and working out as you expected?Or do you need to make some changes in order to meet your goals?

To help you measure if your legal career is progressing as you envisaged when you started out, we recently created a simple checklist to provide you with a snapshot of whether you’re on the right track.

And, if the results have prompted you to think harder about what your current role and company are providing you with, and perhaps made you realise that now is time for a change, then get in touch with Clayton Legal today. Our experienced team can help you in deciding what step to take next to further your legal career, and back on track with your own ambitions and goals.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

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Supporting Neurodiversity in Recruitment

The term “Neurodiversity” is not exactly new – although there is still arguably some uncertainty about what it means, and how specifically it is relevant to the world of work.. The topic has become a much-discussed aspect of DEI in recent years and the impact of its cultural recognition and widespread advocacy – having made many aware of the potential that lies untapped in this group of individuals – has seen the term not only find its way into everyday vernacular, but also spark a change in company hiring practices, with a genuine attempt now seen from businesses to understand and embrace the value such talent can offer, and strive to support them by adapting their hiring practices. 

But despite the focus on the latest update of today’s DEI initiatives, the question remains: has all the buzz translated into a real change in the fate of cognitively diverse professionals when it comes to employability?  

As widely acknowledged, diversity plays a pivotal role in recognising and embracing the inherent differences in human brain functionality. It should, therefore, be clearly reflected in a company’s recruitment process if they genuinely aim to empower neurodivergent candidates and support their success at every step of hiring. The significance of accommodating neurodiversity cannot be underestimated, as it profoundly influences the potential success of these individuals in any position they occupy. However, the question remains, do most recruitment processes today truly embody these principles?

Are Businesses Just Paying Lip Service?

The latest ONS research revealed that the employment rate for people with autism in the UK sits at just 29%, a figure lower than the rate for those with other kinds of impairment, with unemployment rates for the neurodivergent community overall at 30-40%.. A later report written by Auction, an IT consultancy, as part of a survey to investigate neurodiversity in work, found that a third of people with autism admitted that going through traditional recruitment processes was the most difficult part of their career. 

It was also found in a recent EqualTech report by SpartaGlobal that just 21% of survey respondents actually work for businesses that tailor their recruitment practices to neurodivergent candidates, despite 87% of them stating that neurodiversity will be an absolute priority for their companies in 2023. 

So, are employers simply paying lip service? While a lack of commitment to changing engrained recruitment processes to support neurodivergent individuals is a plausible (and apparent) reason for the disparity in expectations and reality, another probable one is the failure of employers to make this aspect of their DEI initiative part of a structured, wider recruitment strategy. Efforts to adapt hiring practices for the benefit of neurodivergent candidates are more often seen in only some stages of the recruitment process, rather than at every point possible, ultimately leading to a disjointed and ineffective approach. 

Eliminating Unconscious Bias In Hiring

Take blind hiring for example. It is a DEI strategy employed to eliminate unconscious biases that can arise from relevant but unnecessary information (such as names, age, years of experience, or level of education) that employers pick up at certain stages of the hiring process. It makes the employer unable to discriminate against candidates because of the lack of information that triggers unconscious biases.

While its value is clear, with successful implementation increasing the likelihood of candidates from minority or disadvantaged groups making it to the interview stage, its potential cannot be maximised unless it is supported by complementary strategies at other stages of the hiring pipeline. One such strategy is the targeted recruitment of neurodivergent candidates through the use of a talent pipeline, which addresses the fact that the strategy of blind hiring cannot increase the diversity of interview pools if not many candidates from the neurodiversity community apply in the first place.  

Building the Foundation for Holistic & Bias-Free Hiring

When talking about implementing complementary strategies, certain things must be set in stone. To begin with, a law firm must be clear on its objectives for its recruitment process. As the starting point and the thread that will be running through your entire recruitment process, how well your objectives are clearly defined and communicated throughout your team will determine the quality of the changes you make in your hiring practices and how effective they will be in facilitating the achievement of said objectives. Whatever that objective may be, whether it’s to improve efforts to adhere to corporate social commitments through an inclusivity-centric process, or to simply improve workforce productivity across the business, it must be well-conveyed and well-supported by the leadership team in the firm at all levels. 

Creating Your Target Persona

Once clear, your objectives should inform the creation of your target persona. The profile you create to represent your key target will not only give you a concrete idea of the skillset you are looking for in your ideal candidate but will also give you the opportunity to test and falsify pre-existing notions and ideas about what you believe is needed to be successful in the role. Are there any assumptions about the importance of social skills or personality traits in the performance of the role? What impact would it have on performance if these skills were absent? Critically assess your selection criteria to eliminate possible biases that can creep in, and ensure it is fully justifiable. 

 It is your target persona that will then determine how you rework and adapt your hiring practices, at every point of the entire recruitment journey. This aspect is where organisations tend to err in meeting the needs of neurodivergent candidates. The true purpose of the hiring process, which is to assess the necessary competencies and traits required for the role, as well as the candidate’s willingness and aptitude for growth, is only partly acknowledged, and at certain stages of recruitment.

This leads to the many flaws still seen in hiring practices, such as the emphasis on social interactions in interviews, which can be particularly difficult for some neurodivergent individuals who struggle with social cues and communication (verbal and non-verbal). 

Stage One: Effective Job Descriptions 

Any recruitment process built to facilitate the success of neurodivergent candidates must be reworked and adapted from the starting point to the endpoint; in other words, it must begin supporting candidates before they get to the interview stage.

Its success starts right from when candidates read the job descriptions that advertise these roles, and get both the information and the accessibility they need to proceed with the application, not simply one or the other. This involves things such as the kind of language used, as well as the choice of terminology to describe the skills required for the role. With job descriptions that are designed to cater to neurodivergent candidates, the watchword to follow is clarity; your choice of words should clearly and plainly describe the role and the requirements necessary to be considered for progression. Outline which ones are must-haves in a simple and presentable format (a simple bullet point of skills required works best here) but avoid unnecessarily broad and generic phrases like “must be a good communicator or “must have strong teamwork skills’’, especially if they are not traits required to be effective in the role. They attach an unneeded sense of exclusivity to the required competencies that can mislead candidates into thinking they are not adequately qualified to apply.

You can add in a section clearly listing skills that are desirable, but take care not to bloat your job advert with a skill wish list, as this can equally be as off-putting to neurodivergent individuals. 

Consider An Accommodation Statement

Another good way to demonstrate your willingness to support applicants is to explicitly let them know you intend to do so through an accommodation statement. This is a crucial but often overlooked aspect of job adverts (if they’re even included at all), as it can help to eliminate the source of their worries when considering applying. Letting them know that they will receive the necessary support and accommodation should they need it, helps to break down the initial mental barrier that can prove problematic during this first stage of the hiring process.  

Stage Two: Review & Interview

Whist an adapted ‘traditional’ application process is still the best method of assessing candidates for some businesses, unconscious bias does remain an issue at this stage, and the adoption of alternative evaluation methods can help to mitigate this. In addition to the practice of blind hiring suggested previously, you can consider using a scoring system against a set of questions. This approach puts the focus on experiences and skills that can be overlooked in favour of good CV writing skills or a first-class honours degree. Other methods like video submissions, workshops, and telephone applications are approaches you can and should be open to – the onus is on you to experiment and get creative with your recruitment practices! 

The interview stage has always presented the biggest challenge to overcome for neurodivergent candidates. And, whilst it’s not realistic to discount this stage in its entirety, they should not be the sole evaluation method, but balanced with other assessment techniques in order to provide a fairer and more accurate appraisal of candidates. For example, consider assigning less weight to interviews in the overall evaluation process and couple them with a work trial instead, to allow for a more skills-focused assessment of suitability for the role. 

Equally as important, is your level of proactivity in offering reasonable accommodations during this stage. Not only does this create the optimal conditions needed for the interviewing candidate to perform at their best, but it also helps to quell any anxiety that may arise because of the occasion. It also communicates a willingness as an employer to do everything you can to see that individual succeed. Whether this involves arranging for flexible interview locations, permitting the use of screen readers during online assessments, or even providing interview questions via chat during virtual interviews or before an interview to enhance accessibility, you should ensure you’re well-prepared to facilitate their success. 

Stage Three: Post-Interview Process 

Following the interview or review stage, the focus should be on providing constructive and prompt feedback to candidates. Avoid the common mistake of ‘ghosting’, and instead communicate your reasons for your decision on the outcome of their application process, openly and transparently. Let decisions made on their suitability be made primarily based on the competency demonstrated for the role, and avoid making hasty judgements based on what might be perceived as ‘awkward’ moments, unconventional body language, or a perceived lack of social skills, as these may not have any impact at all on the candidate’s ability to perform the job effectively. By building this two-way line of communication you are not only fostering transparency across the recruitment team but are also improving your hiring process. 

The recruitment process for any legal candidate can be overwhelming – and the same applies for the law firm itself, particularly when market conditions are challenging. Recruiting under pressure can mean that processes aren’t followed in the same manner, including ethical recruitment practices and standards, albeit temporarily. In short, practices designed to ensure the highest standards of professionalism, fairness, and transparency is key. 

Stage Four: Onboarding 

Although it is one of the less obvious aspects of the recruitment journey when the contracts are signed and the start date has been agreed, onboarding is a process that requires just as much attention and preparation as any other stage when welcoming a neurodivergent employee into your team.

Onboarding neurodivergent employees is not a one-size fits all approach. Employers need to be acutely aware of how their new recruit works, in order to understand how best to engage and optimise the potential their talent brings. 

Educating the existing team with diversity awareness training in advance of a neurodivergent colleague starting is crucial, as it will ensure that colleagues know how to communicate with the individual, learn about and understand particular characteristics and preferences while respecting their privacy & dignity. It also helps them avoid making presumptions about what the best way to carry out the onboarding process is. For example, common icebreaker activities that are used to help introduce new employees to the team can be quite stressful and anxiety-inducing for neurodivergent individuals and often end up becoming counter-productive. A better way to approach it would be to speak with your new starter beforehand to find out how best they would like to meet their new team members and ideally have a conversation with the management or other senior figures about their new colleague so that the team better understands what to expect in the short, medium, and long term. 

As such, a line manager or management team that is willing to be supportive and patient enough to train up their new employee is key to the success of their onboarding. They need to know that no matter the need, their manager is always approachable and available to help. This is also where the help and input of colleagues to help the new employee ease into their new environment can be instrumental. Quick but regular check-ins via email or inviting them out for a bite at lunchtime can go a long way in helping the individual to settle in and quickly feel part of the team.

And Finally

Much is written about the importance of organisations reviewing (and amending) their recruitment process to enable cognitively diverse candidates to showcase their strengths. However, recognising the value of neurodiversity in the workplace and facilitating their success, is just the beginning of a larger journey towards fostering an inclusive and thriving workplace culture. Efforts to support neurodivergent candidates should extend beyond the recruitment process, as neurodiversity should be embraced as an asset that brings out the unique perspectives and talents of all employees. This is how you as an employer can build an inclusive culture in the workplace and maintain a supportive environment, to ensure your workforce is fully optimised. 

In a much-documented skills-short market, ensuring that the proverbial net is cast far and wide is critical for law firms to remain competitive, and their hiring objectives on track. Revaluating your recruitment process is an easy way to tap into the wide range of neurodiverse talent who may have been overlooked for employment, or put off reaching out proactively by that critical first experience and interaction with your firm.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

If you are building your legal team or looking for your next career move, we can help. Call us on 01772 259 121 or email us here.

 

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Joel Okoye

Digital Marketing Apprentice

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Jobseeker Jargon: Are You Guilty?

  • July 25, 2023

When the time comes in your legal career to think about a move to pastures new, the steps involved to kickstart the process are generally conventional and familiar to most.

The first step, of course, is to decide whether to go it alone and spend time researching opportunities in the market, your region, and your practice area and apply to vacancies advertised.

The alternative is to enlist the help of a reputable legal recruitment specialist who will search the market on your behalf, and present you with (often exclusive) roles that are designed to be the absolute best ‘fit’ for you and your requirements from your next employer.

Either way, there are usually a number of steps you yourself will need to take to ensure you are prepped and ready to apply for roles that pique your interest.

 

Designing a CV with Clout

It goes without saying that the most important document in your job-seeking armoury will be your CV – although a cover letter and possibly a video pitch may also be required depending on the role in question and the expectations of the hiring firm.

CVs are not a new concept. Far from it.

This document has been connecting qualified candidates with their ideal roles for centuries. In fact, according to The National Careers Service, the first curriculum vitae emerged in 1482 – written by a certain Leonardo Da Vinci when he applied for a local painting job.

The nature, style, and general role of the CV has changed since then, however. Whilst connections and status were crucial components of the CVs of yesteryear, these days there is more focus on skills, relevant experience, and demonstrable results that highlight capability.

Whilst much continues to be written about the usefulness of this document, for now at least, they remain a vital platform to market yourself as the right candidate for the role.

 

Mastering the Basics

A hiring manager, Partner, or HR professional will often skim-read a CV before making a snap ‘go/no-go’ decision about whether to progress to the next stage. This means the basic information needs to pop and jump out of the page.

The overriding objective should be to demonstrate suitability for the role in question, and ideally, the document should flex if you’re applying to more than one at a time – ensuing each is tailored to the specifics.

There are many guides as to what to include on your CV, but in our experience (of nearly 25 years and counting), the basic elements include:

  1. Up-to-date contact information
  2. Clear, concise formatting and layout
  3. Accurate grammar and spelling – a non-negotiable
  4. Selling points – achievements, relevance, USPs, experience (if it is relevant!)
  5. Facts and evidence
  6. Personality – what are your interests, passions, values?

 

Putting Pen To Paper

There are no two ways about it. Crafting a well-honed CV is a skill, and whilst you may be the most qualified and relevant individual in the pile of applications, failure to ‘sell’ yourself adequately may mean you are overlooked.

The Internet is saturated with ‘how-to’ guides, layout templates, and more recently, tools that utilise AI to write your CV for you (although the jury is still out on the effectiveness of this).

But mastering the basics is only the first part of the task in hand. You need to pay careful attention to the language you use as you highlight your skills and relevance – being mindful of cliches, hyperbole, and baseless language that actually could hinder your progress in the long run.

 

Cut The Cliches

The copy on your CV has to work hard to sell ‘you’, your relevant skills and experience, and give an initial indication of what you are like as a person and potential employee.

It can be tempting to fall into the trap of peppering your document with well-known cliches – in fact, you may not be aware that the phrases that spring to mind are even cliches in the first place. But taking time to weed out these overused (and often baseless) phrases may get your document to the top of the pile.

Here are the top 7 overused phrases that we come across, that you may wish to rethink (and suggestions of when, how, and why they need a little more care and attention)

  1. Hardworking and motivated: Your CV should have detail throughout that highlights specific accomplishments, experiences, and contributions that show your dedication and work ethic. This could be successful cases or settlements you have secured for clients, billable hours and productivity metrics, or even additional certification and training you have undertaken to enhance your skills and knowledge.

 

  1. Excellent communication skills: Again, consider how to showcase your communication abilities through specific achievements or experiences. Have you been a keynote speaker at a firm event for example, or run an internal forum? Are you involved in pitching for new business, or act as spokesperson for your current firm with the media? All are demonstrable examples that showcase the skill in question.

 

  1. Team player: Undeniably, employers will want to hire individuals that collaborate and work well with others – but dropping this statement on with little substantiation is pretty meaningless. Again, look for ways to bring this to life with concrete instances of teamwork. Have you worked as a team on a particularly complex legal case? Do you undertake any pro bono initiatives, or are part of a professional ‘group’ outside of the day job that involves working with others? All are great examples of how teamwork is pervasive in a law firm.

 

  1. Detail-oriented: Whatever your practice area specialism, this skill is crucial in the legal profession as it can significantly impact the outcome of cases, the accuracy of legal documents, and the overall quality of legal services provided to clients, Highlighting instances where your attention to detail made a difference is key – whether that work is in document review, part of an M&A transaction, or in compliance or regulatory matters.

 

  1. Results-driven: This phrase is most certainly over-used (usually with no examples of said ‘results’) yet there are other variances that can also demonstrate the same point. ‘Achievement-oriented’, ‘goals focused’, and ‘outcome-driven’ are more specific and impactful. Are you able to talk about case-management here, or strategic planning utilised to get the best possible result for your client and firm? Examples, again, are key.

 

  1. Works well under pressure: Legal professionals often encounter high-pressure situations, and the ability to work effectively in such conditions is an attractive trait to a future employer. Instead of just dropping this phrase on with no explanation is a big no-no however. Instead, discuss how you handled challenging situations and tight deadlines; your involvement in high-profile cases, or how you adapted to unexpected developments and had to adjust your strategy.

 

  1. Exceptional organisational skills: Most roles in a law firm require some level of organisation, whether that’s managing your own case files, a team of other legal professionals, or preparing for a trial. By using specific examples, especially those that are relevant to the role you are applying for, you provide concrete evidence of your capabilities and enhance the effectiveness of your CV and profile.

 

In Conclusion

Crafting an impressive CV requires going beyond generic statements and cliches and instead presenting a compelling narrative of your professional journey. By showcasing specific, relevant, and quantifiable evidence of your skills and accomplishments, you can create a CV that stands out and captures the attention of potential employers or clients.

If you have enlisted the help of a specialist legal recruiter for your job search, you will often find that your consultant will help to review your CV and role applications to ensure they stay on track, and work hard to move you further along in the process. Of course, the other benefit here is that the recruiter will further help to demonstrate your suitability verbally to those responsible for hiring – enhancing your profile far beyond a 2-3 page printed document.

And finally, even if some of the highlighted statements do creep in (even verbally as you move to interview stage) remember to always use concrete examples and measurable outcomes to demonstrate your abilities, skill, and above all, why YOU are the firm’s next hire.

 

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

Click here to speak to one of our experienced Legal specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

 

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The Inside Track With: Zaeem Khan | Director | RMZ Law Offices

  • July 23, 2023

Every month we speak to prominent professionals working in, around, and for the legal sector in the UK, uncovering their greatest inspiration, what makes them tick in a work capacity and out, and their own career paths and journey to the top of their game.

Interview with: Zaeem Khan | Director | RMZ Law Offices

WHAT HAS YOUR MORNING LOOKED LIKE?

I had a meeting at 10am, following which I was busy supervising a couple of completions that were lined up for today (approving payments etc.)

HOW IS BUSINESS AT THE MOMENT?

As a real estate lawyer, business could get better if the interest rates come down and cost of living goes back to normal levels – hopefully we can see these changes sooner rather than later.

HAS IT ALWAYS BEEN ‘LAW’ AS A CHOSEN CAREER?

Always! I’ve been studying law since I was 16, I opted for it in A Levels and went on to do the LLB, LPC and LLM before commencing my training contract. I’ve never cheated on the law!

WHAT IS THE GREATEST ACCOMPLISHMENT IN YOUR CAREER SO FAR?

I have been lucky enough to work for some of the largest and most respected real estate teams/firms in the country, which gave me the opportunity to get involved with very large transactions for industry leading clients. However, my greatest achievement is that I have been able to create job opportunities for young people and training them to have the skills needed to be able to excel as a lawyer.

WHO WOULD YOU SAY IS YOUR BIGGEST INSPIRATION?

My kids! They inspire me to be the best version of me. Being a role model for them is of paramount importance to me.

WHAT ARE YOU READING AT THE MOMENT?

The Establishment: And how they get away with it by Owen Jones.

WHAT ADVICE WOULD YOU GIVE YOURSELF IF YOU COULD GO BACK TO THE START OF YOUR CAREER IN THE LEGAL SECTOR?

Knowledge of the law will come with time and experience, now is the time to develop habits that will serve you well in the long-term. Habits such as diarising, networking, speaking to people (rather than sending emails) and being a reliable trainee or paralegal. If I had to choose, I would prefer working with a reliable trainee than a knowledgeable one who is not as reliable as the other.

HOW HAS THE LEGAL SECTOR CHANGED IN RECENT YEARS?

The legal sector has become increasingly challenging for smaller firms to thrive in. It is easy to forget that law firms are also businesses, and a challenging environment for any business is also a challenging environment for a law firm.

Energy costs, increasing rents, competitive fees, rising wages and escalating insurance premiums have made matters worse for smaller high street firms. However, my mentor (Mr Martin Jinks) once said to me, “If you are good enough, you will always have work on your desk”.

OUTSIDE OF WORK, WHAT MAKES YOU TICK?

My two boys – one is 4 and the other arrived less than a month ago! They keep me busier than clients do

AND FINALLY, YOUR GO-TO PODCAST?

The Rest is Politics‘ which features Alastair Campbell, whose book ‘Winners and how they succeed‘ is worth recommending to young professionals.

 

RMZ Law Offices is a full-service law and consulting firm established with a client-centric focus with dedicated lawyers who provide specialised services across the UK. Practising in multiple areas of law, RMZ has been providing legal services from their Manchester office since 2015 and, due to continued success, have recently opened a London office too.

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Linking Rehabilitation and Depression – Law Society Gazette Feature

  • July 14, 2023

In the July 2023 edition of the monthly magazine for The Law Society Gazette, Daniel Lewis provided insight on how rehabilitation and depression can be linked and spoke about his own experience. View the article on page 23 here.

All rehabilitation services are both admirable and much needed in today’s world. As we know, there are some amazing companies and organisations out there that specialise in treating stroke victims, other brain and spinal injuries, and that make a remarkable difference to people’s quality of life.

Ten years ago, I had major surgery. I remember all too well after the surgery and during the period of recuperation, the physiotherapist coming round daily for a session to teach me to walk again and to get in and out of bed. At the time I resented and challenged this – all I wanted was to stay in the bed and sleep. I did not try, I just resisted. I was only in my early 50’s so deep down I knew I needed to get better in order to be allowed home, but I just did not have the will to let that happen.

Looking back on that period, I now know it wasn’t resistance as such – I was quite simply clinically depressed. It was never suggested by any of the nurses or doctors that this might be the case. Even though I would burst into tears if someone even said hello, depression was never diagnosed in order to get me better again. I did not even register it myself.

After a few months of being back home and not being able to straighten myself out, I went reluctantly to my GP who diagnosed Post-Traumatic Stress Disorder and clinical depression as a result of everything that had happened to me. He put me on anti-depressants and within a week or two I finally woke up from my dark place.

So, how can we link rehabilitation with depression? It should be easy you might think, but what I find interesting in retrospect is that when you need rehabilitation the most, is often the time when you most resist it. Perhaps, like me, you had given up and just do not want to wake up the next morning.

I find it amazing that the physio was clearly not trained to spot depression and with all her skills as a physiotherapist had not put two and two together. Treating depression is part of rehabilitation and I know that there are some rehabilitation organisations (such as The Rehab Physio) that actively see the mindset as part of the process. None of my friends spotted the depression either, so someone who has the ability to diagnose mental state is an important necessity for any rehab service.

Depression is as important as any other form of rehabilitation. When we think of the process of rehabilitation, we think about sophisticated machines helping patients to walk again, trained physiotherapists encouraging exercises, speech therapists and so on.

Then we come to mental rehabilitation.

A case that immediately springs to mind is that of the solicitor Sally Clark whose conviction for killing two of her children was quashed by the court of appeal. She served three years of a life sentence. In 2007, she died, a coroner ruling that she accidentally died from drinking too much alcohol. I do not know the ins and outs of the case, but I have to wonder whether there was enough mental rehabilitation given for her to come to grips with life after the case.

We do know there was tremendous family support, but often that is not enough.

Any form is healing, whether it be physical or spiritual, is totally dependant on whether you want to be healed in the first place. And what you want to achieve – you must want to get better. But if you have lost the will to live and it has not been spotted, any form of physical rehabilitation will be impossible. I would urge rehab practitioners to look at the individual they are treating for any form of depression that might hinder their future results. Alarm bells will often ring when resistance is shown.

In my experience, once the diagnosis of depression has been identified, and appropriate medication issued, it should not be too long before a change in the patient is noticed. Small signs such as wanting to eat, being pleased to see visitors and more crucially not battling against the whole rehabilitation process. Physical rehabilitation is of course essential, and with the physicality improving it goes without saying that the mental state will also improve. Think about achievement satisfaction when you can do something that a few weeks ago was unreachable. Hopefully, in the future depression can be treated as one of the main parts of rehabilitation and ,as in my case, ignored or not spotted.

I just hope that you, as the reader, will never have to go through what I did. And remember it is depression that can be the killer – not the injury.

Daniel Lewis is a Business Manager at Clayton Legal and a speaker on importance of noticing stress in employees.

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Head-Turning Job Descriptions: A Guide

  • July 6, 2023

Hiring amazing talent in any industry starts with attracting the right people.

Yet, as reports of the Great Resignation rumble on, and we continue to see an ongoing transformation of the workplace, capturing the attention of amazing legal candidates isn’t easy.

According to current industry data, 95% of employers say they find it extremely difficult to fill the gaps in their team, thanks to today’s competitive market.

And, with many Law Firms continuing to press ahead with their hiring for the coming year,  managing partners need to work harder than ever to make their listings stand out amongst the clutter.

It all starts with writing the most effective job descriptions.

Even as the hiring landscape evolves, legal candidates still rely on engaging, informative, and powerful job descriptions to determine which law firm best fits their needs.

The best job descriptions combine critical insights into an available role, with a touch of marketing and a behind-the-scenes look at firm culture. It’s not enough to list the required skills and experience under a quick summary of what a job entails.

To attract loyal, engaged employees to your teams, you need to highlight information that matters to top talent. Today’s job descriptions should focus on the benefits you can offer as an employer, your commitment to diversity, equity, and inclusion, and a clear overview of why legal candidates should choose your firm over dozens of competitors.

Today, we’re exploring how employers in the industry can turbocharge their job descriptions and ensure they’re attracting the widest selection of talented legal professionals.

What is a job description’s function, and is it still important?

Job descriptions are simple documents outlining the essential responsibilities involved in a role. They highlight the qualifications and experience a candidate needs to excel in a position, describe the type of work they’re going to perform, and offer insights into the benefits of a role.

Job descriptions have grown increasingly critical over the years as legal employers struggle to find the best talent. Today’s law firms are now using job descriptions to outline the key components of a role and essentially put their best foot forwards to qualified candidates.

An effective job description ensures your brand can attract candidates and fill crucial skill gaps. In fact, 52% of job seekers in a recent Indeed research report say job descriptions directly influence their decision on whether or not to apply for a role.

Job descriptions help you to outline exactly what you need from a new employee, so you can make the right decision about whom to hire first-time around. These documents also:

  • Give candidates a clear idea of what to expect from a role
  • Act as a guide when making hiring decisions
  • Communicates the expectations aligned with a role
  • Form the foundation for interview questions

What are the Core Components of a Good Job Description?

Many firms have a unique process for writing job descriptions. Those responsible for hiring within the firm may work with existing employees to build descriptions based on feedback from staff and, importantly, what they need the employee to deliver in that role.

Others leverage the skills of legal recruitment agencies like ourselves to boost their document’s performance. According to Indeed, to write an effective job description, companies must find the right balance between providing concise, straightforward information, and using the right details to engage, excite, and intrigue candidates.

Typically, your job description will include the following information:

A Title & Summary

The first component of a good job description is a role title and a summary of what the position entails. Highlight the nature of the role (whether it’s permanent, full-time, or contract) and how you expect your employee to work (in-office, remote, or hybrid). Keep in mind flexible working options could make your job descriptions more attractive. 76% of professionals say they’d like to work fewer traditional hours and want a flexible approach to when and how they work.

Remember to use a specific, easy-to-understand job title to avoid confusing your potential candidates with jargon. Talk to your legal recruitment agency if you’re unsure what your title and summary should be – especially in order to widen the net and attract more suitable candidates.

An “About Us Section

This section is where you can really ‘sell’ your firm and provide an introduction to who you are. Whilst some law firms can rely to some extent on the weight of their brand and reputation in the market, the best talent these days are looking for evidence of an empathetic, inclusive, and reliable employer – so focussing on how you bring this to life is paramount. You can highlight your firm culture, vision, and purpose here and give your potential candidates an insight into your values, such as a commitment to innovation, collaboration, and evolution.

The “About Us” section is also a fantastic space to highlight critical DEI information. 50% of employees currently believe their employer isn’t doing enough to promote diversity, so highlighting how you address this from the get-go will undoubtedly pay dividends amongst jobseekers in the market.

The Role and Responsibilities

Your job description is important in setting expectations for your legal employees. You should outline the core purpose of the role straight away and what your team members will be responsible for in this position. Make sure your list of responsibilities is as clear as possible, with no industry jargon, unclear acronyms, or confusing language.

Be precise and let team members know what kind of systems and software they will be working with, what case loads they will be dealing with, and what the short and long-term objectives of the role might be.

Competencies and Skills

This section of the job description tells your legal candidates what characteristics you’re looking for in an employee. Essentially, it’s a checklist of everything a good employee will need to perform well in the role. Avoid listing educational requirements and skills that aren’t entirely necessary here, as it could stop potentially good candidates from considering your opportunity.
Create a list of specific skills and qualifications your team member will require. Highlight whether they need experience working with certain programmes or platforms, and draw attention to any on-the-job training you can offer. You may also want to outline some basic traits you’re looking for, such as punctuality and proactivity.

The Benefits and Salary

Finally, you’ll need to show your candidates what’s “in it for them” if they decide to join your team. Provide an insight into the kind of salary your candidate can expect. You can choose a salary “range” if you’re open to negotiations. Just make sure it’s in line with the average for that job role in that particular region.

Don’t forget to draw attention to benefits too. Many employees find benefits to be just as attractive as a good level of remuneration. For instance, maybe you can offer flexible and remote work, a four-day workweek, or access to in-house therapy and mental health support.

A good way to make your benefits more attractive is to write them in a way that helps your candidates envision what it might be like to work with you. For instance, instead of writing “4-day work week”, write, “Start your weekend early every week with a four-day schedule, so you have more time for family and friends.”

Remember to discuss your decisions with the recruitment agency working with you on the role. They speak to candidates daily, so they can tell you exactly what the candidate you are looking for wants in a role.

Top Tips for More Compelling Job Descriptions

Writing effective job descriptions for candidates in today’s current legal landscape isn’t just about ensuring you include all the right information. In competitive markets, it’s important to look for ways of making your job descriptions more compelling and actively ‘sell’ the role to jobseekers.

Here are some quick tips to help you attract more candidates.

1.  Improve the Opening Section

It’s becoming extremely difficult to make job descriptions stand out these days. Your potential candidates will be scanning through job listings daily. That’s why it’s important to make sure you instantly grab your talent’s attention.

A good way to make your descriptions more compelling is to focus on the benefits the candidate can expect immediately. Rather than starting with a phrase like “The ideal candidate will”, talk about what your employees will get from you. For instance, “This role gives you a unique opportunity to work with world-class clients on a flexible schedule.” Focus therefore on ‘what’s in it for them’ rather than your list of stipulations and requirements.

2.  Communicate Your Compelling Culture Clearly

Legal candidates are a lot pickier about where they work in today’s jobs market. With that in mind, it’s important to highlight the culture of your firm straight away, so talent can determine whether your firm really fits their needs. Introduce your brand’s vision and mission, values, and commitment to building a diverse workforce.

Discuss the firm culture employees can expect, introducing concepts like remote work opportunities, flexible schedules, and team-building exercises. Consider including genuine insights and quotes from your existing legal employees. This is a great way to demonstrate your firm’s credibility and authenticity.

Whilst a written job description can only do so much to demonstrate such things as ‘culture’, why not include links to your website, or even better…a dedicated landing page focused on hiring where you can include such things as employee testimonials, videos that highlight the working environment, and any other feature of your firm that you believe is attractive to potential new hires.

3.  Make Information Easily Accessible

Job descriptions need to be informative, but candidates don’t want to be overwhelmed with huge amounts of text and complicated words. Consider cutting down on lengthy sentences and switching to bullet points where possible. This will help your candidates scan your content and find the necessary information to determine whether they should apply.

Experimenting with different kinds of content is a good way to make your job descriptions a little more engaging. Alongside paragraphs and bullet points, again, link to videos to provide insight into your firm with statements and stories from current employees. Show candidates the office space, and let them hear the hiring manager’s voice to make your content more memorable.

4.  Double-Check Your Content is Inclusive

As demand for diverse, equitable, and inclusive employers continues to rise, it’s more important than ever to double-check that your content doesn’t include any evidence of bias. Unconscious bias can easily creep into job descriptions and prevent crucial talent from applying.

For instance, you may use words like “young go-getter” or “experienced veteran” without malicious intent, but these terms alienate whole age groups within your candidate pool. When writing your job descriptions, watch out for any language which might make your description less appealing to a specific gender, age group, or ethnic group.

If you’re worried your diversity message isn’t clear enough, talk to your recruitment consultant, who will be able to advise you on how to include your commitment to DEI, and ensure your job descrptions don’t inadvertently trip you up.

5.  Be Transparent About the Candidate Experience

Setting expectations in the job description is an excellent way to save time for your team and your potential candidates. Being open and clear in your job description about what the interview will entail and how decisions will be made shows your candidates that they can expect a straightforward hiring journey with you.

Highlight whether there are likely to be any post-interview tests your candidates will need to complete, and let your potential employees know if interviews will happen in person or virtually. It may also be worth introducing some basic information about the onboarding experience for successful candidates.

(It’s also worth reading our blog on ‘ethical recruitment’ here to ensure that all your recruitment practices ensure the highest standards of professionalism, fairness, and transparency).

6.  Ask for Feedback

As employee and candidate expectations change, it can be difficult to consistently update your job descriptions in a way that generates real results without a little help. Fortunately, there are various places where you can cultivate feedback. Ask your existing team members for help in making your job descriptions stand out. They can tell you what benefits make your role more compelling and what information you might have missed.

Speak to your legal recruitment agency for advice on how to make your job listings stand out. After all, these professionals have years of experience reviewing and communicating job descriptions to the market in order to help law firms attract top talent.

The Mistakes to Avoid in Your Job Descriptions

Writing the most compelling job descriptions can be a complex process, particularly in today’s competitive hiring landscape. It’s easy to stumble into several potential mistakes, which could mean you miss out on the most valuable legal talent for your team.

Aside from following the steps above to make your descriptions more compelling, it’s also worth ensuring you don’t fall victim to any of the following common errors:

1.  Using the Wrong Job Title

As law firms continue to rely on “marketing” strategies to attract new legal talent to their team, recent trends have emerged among organisations trying to make their descriptions more compelling. For instance, some companies try to showcase their unique personality and culture by switching out job titles with more inventive but unusual ones. You may have already seen listings for various legal “superstars” or “rockstars”.

While weird and unusual job titles can be fun, they’re also highly confusing. Most people in today’s digital landscape are actively looking for job descriptions which include specific keywords. And in a sector as traditional as the legal industry, this can make your efforts counterproductive as using unusual job titles prevents candidates from finding your posts. Additionally, complex job titles can make it harder for employees to determine whether they’re applying for the right roles. It’s worth sticking with titles you know your current legal employees are familiar with.

2.  Using Hyperbolic Language

In an age where legal candidates are looking for more genuine, honest, and empathetic employers, they’re increasingly less likely to apply for roles where law firms use a lot of superlative and hyperbolic language. Telling your candidates that working with you gives them a chance to be part of the “best law firm in the world” won’t increase your chances of attracting talent.

Instead, focus on the clear, authentic benefits you can offer. Don’t just tell your candidates your firm is the best in the world. Highlight what makes your job offer special. Can you provide flexible working schedules, consistent education and training, and access to unique benefits no other law firm can offer?

3.  Failing to Include Relevant Information

While legal candidates in today’s fast-paced environment have less time to browse through job listings, this doesn’t mean you can “skip” parts of the job description. Failing to include important information means you’re less likely to attract candidates because they won’t know what to expect from your role.

Make sure you highlight all of the position’s key responsibilities, the benefits on offer, and any other information that might be necessary for legal candidates. Include details where relevant too. For instance, what makes it flexible if you’re listing a “flexible” role? Can team members work from home whenever they like, or will they be able to change their schedule easily?

4.  Alienating Crucial Talent

In a competitive legal market, you cannot afford to accidentally alienate qualified people from your role. With this in mind, it’s worth double-checking that you’re not driving possible candidates away. For instance, it might be a good idea to remove any requests for a specific number of years of experience from your job descriptions.

Experience is great, but it’s not the only factor determining whether potential employees will thrive in your role. Adding requests to your job descriptions for an employee with five years of experience in a specific practice area can prevent qualified candidates from applying.

A candidate with an excellent growth mindset and two years of experience may be better for your law firm than someone with ten years of experience and a laid-back attitude. Focus on the skills you need your employees to have and the results you want them to achieve instead.

5.  Failing to Get the Right Help

As the legal market continues to suffer from significant changes, it’s harder than ever for law firms to find the talent they need without a little extra help. Ultimately, going it alone isn’t an option if you want to attract the right talent as quickly as possible. No matter how big or small, every company should consider working with an expert.

Working alongside legal recruitment specialists will help you to enhance your job descriptions, build your talent pipeline, and increase your access to talent. Not only can their team of consultants give you tips on improving your job listings based on their extensive experience, but they can also ensure your listings reach the right people by promoting them on the correct channels.

Final thoughts

Designing the ideal job descriptions is one of the most important things you can do as an employer trying to attract the very best legal talent. In such a competitive market, it’s crucial to ensure your job descriptions not only show your would-be employees what they can expect from your role but also give them insight into culture and benefits.

If you struggle to update and enhance ineffective job descriptions, contact your legal recruitment agency for help. They’ll be able to provide behind-the-scenes insights based on years of experience working with similar firms – and will also help to further market your role and your firm when liaising with potential candidates.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

 

Click here to speak to one of our experienced Legal specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

 

 

 

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You’ve Been Offered The Job – What Now?

  • June 27, 2023

You’ve just received that long-awaited phone call or email offering you the job – and the feeling of accomplishment and excitement will no doubt wash over you, as you envision yourself thriving in your new position and share the news with family and friends. The news of a job offer is certainly one worth celebrating, especially if the process has been particularly long-winded or time-consuming, but the jubilations are just part of what’s involved in making a smooth transition from your current role to a new one.

Taking a momentary step back and some time to prepare for this transition phase is important, especially as there are key milestones and activities to take care of before you embark on day one of the new role.

Review the offer in detail

In most cases, an offer of employment is delivered via a phone call, or video and is classed as a ‘verbal offer’. And, whilst you may feel you need to give an immediate response when discussing the role face to face, it may be prudent to say thank you, indicate you are excited about the proposition, and ask when the firm would like a response by.

You will need some time to review the offer of employment in full, especially as the intricacies and any T&Cs will be sent via a more formal written document for you to review.

The ‘written offer’ should detail things such as salary, benefits including holiday entitlement, bonuses and working arrangements. If anything is missing or you need clarity, don’t be afraid of reaching back out to the contact at the firm to ask for this information.

Communicate With Your Legal Recruiter

If you have used the services of a recruitment agency in the process of looking for a new role, you will find that offer management is one of the key areas where this relationship will really pay off. At this point, your recruiter will have a good idea of your non-negotiables concerning things like remuneration, benefits package, and preferred working arrangements. Good recruiters will also have conducted a deep dive at the start of the process into what career progression looks like in the medium- and long-term, and the credentials of an employer that are a good fit with you culturally.

It may be that the recruiter is the one that communicates the offer with you directly – but either way, talking it over, comparing what the T&Cs look like compared to your initial requirements is always easier when you have a specialist to talk through options of what happens next – whether that’s acceptance, reject, or entering into negotiations.

Recruitment Process Pipeline – Closing Things Off

After a review of the offer and any necessary negotiation, if you have reached the exciting decision to accept, it’s best practice to inform any other recruiters or contacts at law firms you are interviewing with that you are duly pulling out of the recruitment process with themselves.

It shouldn’t have to take up too much of your time, but a simple email or call advising that you have accepted an offer elsewhere will suffice and means that everyone is kept in the loop in the spirit of transparency and good manners.

You may also at this stage wish to review any live CV’s you have with things like job boards online, or switch off your ‘open to work’ banner on LinkedIn – if nothing else than to avoid being contacted about other roles in this period as you focus on the one in question.

That being said, it is wise to avoid changing your actual job status online until you have started with your new employer.

Giving Your Notice & Handline Your Current Employer

On the subject of notice periods…should it be applicable to you, they are an aspect of your exit process that you can’t afford to neglect, as you will likely still have obligations to fulfil and a job to do in ensuring you leave a lasting (good) impression on colleagues and managers. Some mutual respect and diplomacy on your part should help avoid a tricky situation and a messy end to your time there. The following tips can help to manage the responsibilities involved in the process:

  • Be respectful when giving your notice. A long list of your employer’s shortcomings will do nothing to make your exit process easier and will burn bridges faster than you can say ‘gasoline’. Have a face-to-face conversation with your direct manager first before relaying the news to anyone else, outlining what has led to your decision to leave and the finer details involved in their leaver process, before following up in writing.
  • Help prepare for your departure through a thorough handover. Giving clear and detailed instructions on where and how best to pick up from where you left off, even on caseloads or projects that are ongoing will go a long way in demonstrating your professionalism to your employer and will make the transition smoother for your successor.
  • Your workload may decrease as you hand over cases and cease to take on new ones. However, under no circumstances should you slack off. You didn’t start your time with the firm that way, so don’t end it that way.

Remember, the legal industry is tightly connected, and the last thing you want reaching your employer’s ears is any unsavoury news about them or the firm.

Counteroffers: What To Do If One Is On The Table?

Receiving a counteroffer from your current employer may seem like a dream come true. You hand in your notice and then the managing partners at your firm offer you a pay rise and a host of concessions that you had only dreamed about until now. Wonderful! No need to move after all.

Unfortunately, counteroffers are not the solution they often appear to be at first, and yet, statistics show that only 5% of all counteroffers are declined. Considering firms are doing everything they can to hold onto talent, rather than replace it, in a market filled with uncertainty, is a counteroffer really the answer to your prayers?

Only you can answer that. Think long and hard before accepting a counteroffer. Will this counteroffer help you achieve your personal or professional goals? Will it remove the doubts you had about your future with the firm? Will extra cash in the pay packet compensate for an unhelpful culture and work environment or the lack of time available for the family for most of the week? If your answers to these questions are not hard and fast ‘Yeses’, politely declining the offer may be better.

Preparing For Your Next Challenge – Rest and Reset

In addition to the practical aspects of the preparation you’ll likely already have done for day one of your new job, getting yourself in the right frame of mind in order to hit the ground running is also crucial. Whether you take some time off for a holiday or just use a weekend between roles to recharge, allow yourself time to mentally disengage from your previous job. If you’re struggling to settle the nerves, reflecting on any work highlights of your previous role, and how this has helped to make you the successful candidate can be a good confidence booster. Arriving with a positive, can-do attitude can and will make all the difference to your first day and beyond.

The Best Job Offer? The One That’s Best For You

Ultimately, the best job offer is one that meets your needs – and it is likely that you had a list of requirements (including non-negotiables) when you started the process. How does the offer compare?

Is the remuneration package in line with what you were looking for? Does the role allow you to work three days a week? Can you work from home or from a regional office, rather than a central HQ if that was your preference? You are in the best position to answer those questions and find the right path for you, yet a specialist legal recruiter could be the guide you need to get you there.

So, if you’re struggling to get the offers you want, need some guidance around offer negotiation, or have rejected the offer on the table and are starting the process again – we can help.

About Clayton Legal

Clayton Legal has been partnering with law firms across the country since 1999 and during that time has built up an enviable reputation for trust and reliability. We have made over 5,000 placements from partners to legal executives, solicitors to paralegals and legal IT personnel to practice managers.

 

Click here to speak to one of our experienced Legal specialists or call 01772 259121 for more information on how our exceptional recruitment experience can help your career aspirations.

 

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The Inside Track With: John Chesworth | Executive Chairman | Harrison Drury Solicitors

  • June 26, 2023

Every month we speak to prominent professionals working in, around, and for the legal sector in the UK, uncovering their greatest inspiration, what makes them tick in a work capacity and out, and their own career paths and journey to the top of their game.

Interview with: John Chesworth | Executive Chairman | Harrison Drury Solicitors

WHAT HAS YOUR MORNING LOOKED LIKE?

Trip to the gym first thing, then the usual email checking followed by a Teams call to a client about a possible investment opportunity.

HOW IS BUSINESS AT THE MOMENT?

We recently announced a raft of promotions and it is great to see our people progressing through the firm in particular, our new partner Jack Stephenson, who joined the firm as a trainee solicitor. Also, we are managing to attract some really talented people into the business who are much needed to deal with the strong flow of new instructions despite the pessimism that seemed to be in the air around new year. We have just finished the first quarter of our financial year ahead of target after a strong 2022, so business is pretty good.

HAS IT ALWAYS BEEN ‘LAW’ AS A CHOSEN CAREER?

When I was 8, I wanted to drive a tipper truck. I achieved this objective by 18 when employed during my gap year by Kiernan Construction (now a client), however, Pat Kiernan told me I was the worst driver he had ever employed, so I had to think again. I studied History and Economics at university and had thoughts of going into business management after that, but received some wise counsel that I should consider the professions as an alternative. I decided on law, so after graduation, I did the conversion course which was called the Common Professional Examination – now the GDL. In the end, I did end up managing a business here at Harrison Drury.

WHAT IS THE GREATEST ACCOMPLISHMENT IN YOUR CAREER SO FAR?

As you move into a leadership position, the accomplishments in your career are the accomplishments of the business, and these are down to so many people other than yourself. I think what I have managed to do is to set the direction of travel for our firm, and successfully build a team that are committed to take the firm in that direction.

WHO WOULD YOU SAY IS YOUR BIGGEST INSPIRATION?

My dad is my greatest inspiration. He was hardworking, had a sense of duty and got on with everybody. When I was considering leaving my job as a partner in a very well respected regional law firm to take on Harrison Drury, which at the time was a very small high street practice, he told me to back myself and I never looked back. I learned from him that you get the outcomes your hard work deserves, you do right by people and they will reciprocate and that if something is important to you, get involved and make a difference.

WHAT ARE YOU READING AT THE MOMENT?

I’m re-reading “The Infinite Game” by Simon Sinek. For me this is the bible for anyone who wants to build a sustainable business that isn’t swayed off course by short-term thinking.

WHAT ADVICE WOULD YOU GIVE YOURSELF IF YOU COULD GO BACK TO THE START OF YOUR CAREER IN THE LEGAL SECTOR?

I would tell myself that the most important thing is to fully understand what my client is trying to achieve, and that time spent getting to know your client whether it be a business or an individual, will pay you back many times over.

HOW HAS THE LEGAL SECTOR CHANGED IN RECENT YEARS?

The two changes that are really affecting the legal sector now are the relationship between firms and their people and also data/information management in firms.

On the people side, the “one size fits all” mentality that many firms adopted to their staffing models, simply will not work in the future, flexible working is here to stay. However, firms have to appreciate that fundamental drivers for retaining your people are the relationships they build with colleagues, and the working environment needs to facilitate these relationships. Relationships are built and maintained much easier in person than over a daily Teams call, getting the balance right is the key.

With regard to data and information management, while there has been a lot of talk for over a decade about how AI might affect the provision of legal services, I think we are now on the cusp of seeing this mobilised into software that will transform our sector.

OUTSIDE OF WORK, WHAT MAKES YOU TICK?

I’ve always been a keen sportsman. I played rugby at Preston Grasshoppers for many years, and I am a member of the club’s management committee now. Being too old to play rugby, I now get my exercise through cycling, and this is probably the best stress relieving activity you could do, getting out into the glorious Lancashire countryside.

AND FINALLY, YOUR GO-TO PODCAST?

I really like listening to Matthew Syed’s podcast “Sideways“. Brilliantly presents ways of seeing the world differently.

 

Harrison Drury Solicitors  is an award-winning solicitors based in Lancashire and Cumbria with offices across the North West. Founded in 1901, and after multiple name changes, the modern day firm now provides a range of legal services for businesses and private individuals including commercial property services, commercial dispute resolution, business sales and purchases, residential conveyancing, civil litigation, family law, employment law, and wills and probate.

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