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Prepare, excel and get the job with our legal interview checklist

  • June 28, 2018

You’ve crafted a great CV, made a stellar application, and you’ve been selected for interview. Congratulations! You can rest assured that your personal brand is working well if you’ve been selected for an interview. But don’t be complacent. Now the work to secure you your ideal role really begins.

Performing well at interview is not about being a legal genius, it’s about the small practical things you can do that will give you the best chance at success. View the interview as an opportunity to enhance your personal brand further – our interview checklist will help you prepare for the challenge and to secure the best outcome.

Here’s a brief overview of what you need to know.

Practicalities

First of all, arrange time off with your current employer. Don’t just go AWOL on the day, as you want to retain good relations with the firm that is currently employing you. Gather all of the relevant information from the recruiter – the who, what, when, where and format of the interview. Allow plenty of time to reach the destination and factor in time to find a parking space if the office is in a busy city centre location.

Research, research, research. The best way to ensure interview success is to be clear what the job involves, and what is being asked of the candidate. If it’s a multi-stage interview process, ensure you have plenty of examples to showcase your skills as repeating the same anecdote will risk you sounding like a one-trick pony. Breadth and depth of experience is much more impressive to partners and hiring managers than a solitary moment of high achievement.

The interview

While progress may be slower than in the business sector, the legal profession is becoming more diverse. From the number of solicitors working in-house in corporate roles to the ways in which law firms choose to structure their practice, the landscape is changing. That’s why it’s important to be flexible and open to different ways of working – and your interview is the ideal place to show those qualities off. Look the firm up online, take time to understand the role and prepare for questions you may be asked ahead of time. Just make sure that you answer the question you’re asked on the day, and you’re not just shoehorning what you want to say into the conversation.

If you have a phone interview initially, speak slowly and clearly. You may well be on a speaker phone in a meeting room – not favourable acoustics at the best of times – and you want to make sure that everyone in the room hears you.

Whatever interview stage you’re at, bear these tips in mind:

  • Hone in on your skills and have the job spec in front of you – or at least review it before your interview. Relate your past experience to what the new firm is looking for.
  • Be specific when talking about your experience. The STAR method helps you to answer questions fully while staying focused. It stands for Situation, Task, Action, Result. Explain the situation you were faced with, the task that needed to be done, what action you took, and the end result.
  • Asking about development opportunities is fine, as this shows that you want to stick around, but do not ask about salary or benefits!
  • Your reasons for leaving may be a question the interviewer asks, so have a professional answer prepared. It’s OK to be honest but do frame it in a positive light – saying that the firm was moving in a different direction to where you wanted to go, or that you feel you’ve achieved all that you can in the post will be sufficient.
  • Don’t talk down your current employer. Following the previous point, this is absolutely vital. Any unprofessional or personal comments will not win you brownie points with the interviewer.
  • Ask the interviewer questions, for example: the legal specialisms of the firm, how they plan to grow, or where the partners want to take the firm. It’s important you show an interest in the firm you may work for.

Popular interview questions still revolve around the topics of: teamwork, business development, planning and organisational skills, client focus, initiative, and motivation/drive for results. Consider these interview questions and how you might answer them. We’ve put some tips and tricks to give you a head start:

1. Tell me about one of the toughest groups you’ve had to work with. What made it difficult? – What did you do?

Talk about why the group was tough, without talking down other people. Was there a deadline, or a challenging area of the law you had to address, for instance? Focus on your actions, not other people’s.

2. Tell me a situation in which you were able to turn around a negative client? – What was the issue? – How did you accomplish the turnaround?

Again, don’t vent about the client. Explain how they came to be upset. Demonstrate that you took positive actions, like listening and being patient, to resolve the situation.

3. Give me an example of when a mistake you made provided you with a learning experience?

This isn’t a trick question – we all make mistakes, so don’t say you haven’t! Focus on how your rectifying the mistake resulted in a better way of working for you, the team or firm.

Celebrations and learnings

So, you excelled at the interview and have been offered a position – great news! However, if you didn’t receive an offer this time, don’t panic! You can still take a lot away from the experience. Ask the interviewer or your recruitment consultant for feedback – understanding areas where your interview performance could have been better gives you insight into what to change next time.

Our interview checklist for legal candidates is full of practical tips and information to help you make the best of an interview. From preparation to the actual interview, it has everything to help you land your dream legal job. Visit our website or call 01772 259 121 to request your free copy.

And if you enjoyed this blog, you may also like to read our blog top tips for your first few weeks. Don’t forget to have a look at our recent job vacancies too.

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How to prepare for interviewing legal professionals

  • June 20, 2018

Long-winded, time-consuming and hard work; if any of those words spring to mind when you hear the phrase ‘interview process’, you’ll be relieved to know that there is a better way. An
interview checklist streamlines the process – whether you’re hiring solicitors or paralegals and support staff, a clear process and list of requirements ensure you appoint the best candidate to the post.

Because it’s not just how the candidate performs in the face-to-face interview that matters. Law firms and recruiters need to prepare too. And with the number of solicitors holding practising certificates on the rise, it’s clear that firms will be coming up against the need to interview more and more candidates.

From the very start of the process to the end, an interview checklist will prepare your firm and recruiter, help you glean the right information from interviewees, and choose the most suitable candidate. You can think of the ‘interview process’ as three steps to success: preparation, the interview itself, and decision making.

Preparation

Successfully hiring the right legal professional requires preparation. The two most important factors are:

  • Timings – Don’t try and rush the process as you will increase the risk of making a hasty decision. Ensure that the timings of the interviews work for all involved in the hiring process and leave enough time for note comparison and decision-making.
  • Communication – Make sure there is a good two-way flow of information with your recruiter, whether they are in-house or external. If working with an external legal recruiter, establish how information about candidates will be passed to the firm – and how often. Too infrequently and you may miss out on candidates, too regularly and it may be too piecemeal.
  • Pareto Principle – The Pareto Principle is the idea that 80% of possible effects will come from 20% of the possible causes. Also known as the 80/20 rule, the Pareto Principle can be applied to interviewing, with the candidate speaking for 80% of the time and the interviewer for 20% of the time. This allows the candidate to answer questions fully, which helps give a better insight into suitability for the role.

The interview

An effective interview process will help those candidates that fit your criteria to shine and will reveal those that are not such a good match. But it can only be effective if careful thought has been given beforehand as to what’s required of the successful candidate. Decide what you’re assessing at the interview stage(s): hands-on skills and knowledge, fit, or potential for development if hiring someone with a view to a training contract for instance.

Before the interview, look over the CV and note any areas you want to ask about. For example, gaps, achievements and why the candidate is moving firms. Notice how the candidate talks about their current employer; any unprofessional comments are likely to be a warning signal.

On the day, ask some initial questions to build rapport. This will paint a fuller impression of the individual than is provided by their CV. Enquire about their experience; the more demanding and senior the role, the more detailed the questions. Be clear amongst colleagues and recruiters what’s skills are ‘nice to have’ and what’s ‘need to have’ – check these off throughout the interview.

Competency-based interview questions give the candidate a chance to answer fully, helping to keep the interview in line with the Pareto Principle. Here are some example questions and responses:

“Describe a situation when you had to work under pressure? How did you approach it? What was the outcome?”

The law can be challenging and often requires quick-thinking. Listen out for positive action and problem solving – the way in which the candidate used their professional experience to work around the issue is likely to be very telling. Even if the outcome was not successful, observe whether the candidate maintained a positive attitude or learnt anything.

“Tell me about a time when you were faced with conflicting priorities?”

A good response might sound like a candidate working through a logical process to resolve the conflict. For example, prioritising by urgency or juggling a caseload while making sure work was systematically completed.

“What do you do differently to your other colleagues who have similar roles?”

This gives candidates a chance to show off their initiative and unique skills. Doing things differently can give your firm a competitive edge, so can be highly valuable. The response ‘Nothing, really,’ is not a great sign if you’re looking for innovation.

Finally, asking a candidate about their career aspirations and progression gives you an idea of how they see themselves in your firm. An assured answer also demonstrates that the candidate has a clear vision for their own progression – and this clarity of vision could be beneficial to your firm and clients too.

The aftermath

Space for reflective thought is important, and it’s a good idea to take some time to compare notes with colleagues and your recruiter. Wait until you’ve seen all of the candidates before jumping to any conclusions – if interviewee number two impressed you and swung your vote, that’s great. But what if the last person on the list is even more suitable?

Finally, relaying the information to candidates – and being able to make a swift offer once the decision has been made – is the last piece of the puzzle. Decide what the process will be for feedback to unsuccessful candidates – and who will deliver it. And once you’ve reached the end of your checklist and are ready to say a resounding ‘yes’ to one lucky candidate, who is the best person to make the offer? Your recruiter will be able to help, although it may be more personable coming from the firm directly.

Working through a process before, during and after will ensure the interview goes smoothly and provides the result you’re looking for. Our interview checklist has all the tips and information you need to make a successful hire. Click here to contact us or call 01772 259 121 to request a copy.

And if you enjoyed this blog, you may also like to read our blog on ‘How to shortlist candidates effectively and efficiently’. Don’t forget you can register a vacancy with us online or give us a call to see if we can assist.

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Navigating recruitment to your ideal job in law

  • May 29, 2018

Finding a new job is tricky. Knowing where to look and assessing the opportunities that are available can be baffling. Yet that doesn’t stop many solicitors looking for their ideal job. The Law Society published extensive research in 2015 on how to develop legal careers and enhance the return on talent. The findings showed that 26% of solicitors planned to move jobs within a year, rising to 35% among millennials.

So how can solicitors navigate the choppy seas of recruitment to success? A clear plan and an experienced recruiter at your side make a lot of difference. Our two-stage guide gives you all you need to know.

Stage 1: Planning

Job search methods

The legal job search has undergone significant change in recent years; much like other professions, solicitors are looking to the internet more and more when searching for their dream role. Our 2018 Salary Survey shows that the use of the internet in legal recruitment continues to grow and includes channels such as social media. There’s still a place for more traditional methods of recruitment, however, you’ll need to be online to give yourself the best chance of success.

Don’t forget about the power of your network either! Word of mouth and personal referrals can be a powerful way to get in front of the right person. Alert contacts that you’re looking for a new role, attend seminars, events and put yourself out there. It could well be a case of who you know, not what you know.

Understanding the opportunities that are available

Be clear about what’s on offer out there. Assess which skills are in demand in your region or city. Are yours in surplus or high demand? Do you specialise in a particular area of the law, or do you have broader skills such as experience working abroad or in a coveted sector that could be an asset? There are opportunities out there, but it’s having the patience to figure out how they could work for you that will give you the greatest advantage when you put yourself in front of a prospective employer.

Consider your personal development and aspirations too, and what a new job means for your aims. Would you be willing to move for a job, commute, or learn something new? Balance your needs and expectations versus the demand and reality of what’s available.

Stage 2: Enlisting help

Recruiting the right recruiter

A recruiter is potentially the job seeker’s best friend – but to put your trust in them to find the right role, you’ll need to feel sure that they understand the job requirements. A specialist legal recruitment agency can be a real help here. Sixty-eight per cent of firms say that they prefer to use specialist legal recruiters to source candidates: partnering up with a recruiter who has industry contacts and a fine-tuned knowledge of the legal sector gives you the best chance at getting in front of the right people.

Clarity on skills: a two-way street

Make it really clear to the recruiter just how your skills and experience fit with what the firm is looking for. They will then be in a strong position when putting you forward for consideration. Equally, ensure that you’re comfortable with what’s being asked of the candidate by the firm. That way, when you reach the interview stage you’ll feel calm, prepared and confident and will make a good impression.

Landing your dream role isn’t easy. And when you’re eager to get stuck into something new the process of job hunting often feels endless. However, if you spend a little time doing your research and enlist the help of an experienced recruitment professional it makes a great difference. And when the recruiter knows the legal industry and the intricacies of your role the weight of job hunting is taken off your shoulders – and you’ll be in an exciting new post before you know it.

If you found this blog of interest you may like to read our other post on 5 Tips for handing in your notice.
Or if you’re looking for that perfect role, then check out all the vacancies we have available, and please do register your CV with us.

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8 steps to successfully recruiting legal talent

  • May 20, 2018

Hiring new legal staff is no easy task. You need to consider qualifications, hands-on experience, area of specialism, salary, bonus; the list of things to think about is endless. Add to that the fact that many areas of law are facing talent shortages and hiring becomes a real challenge. Solicitors are in short supply in a number of specialisms – the Law Society has published findings reaching critical shortage levels.

In the face of chronic shortages, you need to ensure that hiring is efficient and effective. If you can’t find the right person or if your hiring process just isn’t working then your firm will lose out in the long term. That’s why we’ve put together a guide to smooth any bumps in your hiring process.

Tips for hiring the right legal candidate

Follow these steps to help you get it right first time, every time:

  1. Act fast: When a candidate with an interest responds you must act swiftly. The longer you wait to get back to someone that shows an interest in working for your firm, the greater the risk of them being snapped up by the competition.
  2. Project your brand: Treat your potential employees like you would your clients – show them what’s so great about working with you and demonstrate that your firm is an attractive place to work. For a greater insight into employer branding our blog has everything you need to know.
  3. Avoid mistakes when hiring: It is absolutely crucial to get the hiring process right, not just from a business perspective, but from a legal perspective. While this is true of any organisation, it is especially true for law firms. We’re not teaching you to suck eggs here, but the importance of this cannot be overstated. Ensure that the person handling your recruitment is experienced and has a sharp eye for detail so that you won’t be exposed to accusations of discrimination or lack of due diligence. Not only do you not want to avoid hot water, the embarrassment factor of getting it wrong would be significant. Which takes us to our next point…
  4. Dodge recruiting blunders: Ensure that your recruitment agency is experienced and unlikely to make errors. Having an external recruitment provider cause an issue would be just as embarrassing and uncomfortable as if the mistake was made in-house.
  5. Be clear on how you will go about recruiting: Will the process be in-house or outsourced? Will there be a single point of contact within the firm, or will recruitment be handled by a group of people? Having a clear process in place ensures all parties know where they stand and will enable the firm to respond quickly to candidates, giving you the best chance of hiring the right person.
  6. Be transparent: If you’re going to attract the very best legal talent – and retain that talent – you need to be upfront and clear about everything: expectations, culture, the type of work available, salaries and bonuses. Any unexpected surprises could just put potential candidates off your firm, or see them jump ship shortly after joining you.
  7. Have a plan for the interview stage: A clear process for assessing candidates is crucial to screening the most suitable legal professionals.
  8. Ensure the recruiter understands the job spec: Nobody knows your staff or the vacant position you need to fill like you do. That’s why it’s so important to give a clear, detailed and accurate job description to whoever is doing your recruitment – especially if you’re handing the task over to an external recruiter. Ensure that they understand the job spec entirely, as being able to accurately represent your firm to prospective employees stands you in good stead for finding the solicitor with the skills and experience needed. Plus they’ll be able to filter out what you want to avoid. It may be a good idea to enlist the help of a reliable legal recruitment specialist who has experience of recruiting for the legal profession and is familiar with the intricacies of the sector.

Hiring the right person is tough for any organisation, especially so in the competitive climate of the legal profession. We hope these eight steps will make recruitment efficient and straightforward, so you can successfully appoint the right person to the post. Not only will a clear recruitment strategy and a trusted recruitment partner make the hiring process better, it’ll give your firm the boost it needs to thrive in the long term.

You might also like to read our blog on Talent pipelining for success, and if you’re looking to recruit now, get in touch with us by calling 01772 259121 or Register a Vacancy directly online.

Click the following link to download our latest report on trends in law: The 7 critical recruitment trends in law that will impact your talent pipeline in 2019.

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Talent pipelining for success

  • May 15, 2018

Developing robust and effective talent pipelines is vital for any legal firm looking to grow, or indeed not looking to fall behind the competition. However, according to research from Lee Hecht Harrison, a worrying 30% of employers describe their pipeline as poor or non-existent. But why is building long term relationships with potential employees so important and how can legal firms do it effectively?

The issue is particularly important in the current market because it’s becoming increasingly difficult to find and recruit good people, at a time when a number of sectors, including law, are not only suffering from skills shortages, but the uncertainty surrounding Brexit is impacting hiring too. And in order to ensure your firm doesn’t reach a stage where it can’t find the talent it requires, the best practice is to build pipelines for all the areas you may potentially need staff in the short and long term future.

The importance of employer brand

By determining the gaps between available and needed talent, firms can identify the most effective strategies for acquiring and developing those individuals. After all, it’s not easy to tap into and engage with talent pools if they have no idea who you are or what you can do for them. In order to build up this relationship, professionals need to recognise and engage with your employer brand, which takes time. It can’t simply be done overnight.

By building an effective pipeline, your firm can shorten the length of time needed to fill positions, because it will likely already have a ‘warm’ relationship with people, meaning you won’t have to recruit from a standing start. It can also help you to engage with the enormous pool of passive talent in the UK. By developing a pipeline into your organisation you can engage with individuals who would be compatible with your firm, but aren’t necessarily ready to move right now.

Identifying future talent gaps

Another significant benefit of strategic recruitment like this is that it allows you to plan for your talent needs not just now, but years into the future. It’s highly likely that your firm could diversify and break into new specialisms or geographical locations, and employing professionals to work in these new departments and locations requires careful planning. If your firm plans to move into litigation, for example, you can build up relationships with talent in this field way before you’ll ever actually need to employ them. This means that when the time does come round to recruit, you will be prepared and ready, rather than scrabbling about looking to promote yourself to potential employees. It also allows you to gain a much greater insight into the people that you’re hiring and whether they would be a good cultural fit for your firm. Anyone can come across well in an interview, but by engaging and keeping a close on eye on the people in your pipeline, you’ll be able to see if they really would be a good match for your firm.

To read more insights from the team take a look at our other blogs. And if you’re seeking a recruitment partner we should be talking. Get in touch today to see how we can help your firm.

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Moving jobs: Factors that influence your decision

  • April 30, 2018

Looking for a new position is a big commitment. It takes time to research what is available and how that fits with your career plans. Then there’s the applications, interviews and time spent investigating your options. The decision to move is not taken lightly, so if you do decide to seek a new role you want to feel reassured that it’s the best fit for you. Our blog offers some important factors to consider, from small issues that add up, to weighty issues that influence your decision.

Monetary motivation

Cold hard cash is a major motivation factor when legal candidates consider a job move, and this is particularly true among fee earners. The temptation of earning more money with a new firm can prove too tempting to resist.

A North-South divide is something that’s often referred to in conversations around salary, and this is something that is borne out by Clayton Legal’s own research. We found that a solicitor with three years’ PQE could expect to earn a minimum of £50,567 in London. The equivalent salary in the North was £18,500 lighter at £31,979.

And it’s not just the money but the accompanying career opportunities that can be a powerful draw to London. Boasting international prominence and a diversity of work and firms available, solicitors’ decisions to continue their working lives in a new location can be swayed by the opportunities afforded by practising in the capital.

Gender pay gap

The gender pay gap has been a hot topic of discussion in the lead up to the April reporting deadline. This is particularly true in the legal sector, as the Financial Times reported that legal firms have largely opted not to follow the big four’s inclusion of partners in gender pay gap reporting and have instead decided to exclude partners from their reporting. While it’s early days to make any clear judgements as to how this might affect solicitors’ decisions to move jobs, it could lead to a shift in employees wanting to work somewhere where there is pay parity between genders or, at the very least, clarity on pay – including partners.

Non-monetary rewards

Salary can be a powerful reason to leave a job, yet non-monetary rewards can be just as motivational. Things such as contributions towards a gym membership, flexible or remote working, or medical cover for the employee plus dependents and a spouse can be sufficiently tempting.

Personal perks offered by a job or working in a certain location are often major considerations for many solicitors. While London offers a fast pace of life and a vast array of career opportunities, other locations may appeal to people in different circumstances.

Somewhere quieter might be preferable for parents with children, while a job close to extended family might suit someone who helps care for a relative. While money can prove tempting, personal circumstances are often a more powerful motivational force, and will likely continue to be so as our population ages and younger generations play a part in caring for elderly relations. Finding a firm that supports flexible working or considers part-time hours can be invaluable to the workforce and might be the push that prompts the decision for you to move firms.

Management in practice

Issues of management are often cited when candidates are looking for a new job. This can translate as anything from: how workloads are managed in the firm; whether there’s an opportunity to gain managerial experience or increase management responsibilities; how the practice as a whole is managed.

If you’re looking to further your career and feel that managerial training is not forthcoming it might be a signal to look elsewhere. Alternately, if you have ideas of your own and are looking to influence how the firm is run you might want to consider moving on if the possibility of a senior or partner position seems remote.

Stay or go: your own list of reasons

There are many factors that influence your decision to stay with or leave a legal firm. Sometimes a large issue such as a firm’s stance on gender pay gap reporting can feel too big to work around or adapt to and can only be resolved by moving. Equally, smaller issues that combine to make a larger picture can be just as compelling in the decision to seek a new position.

The most important factors to consider when looking for a new job are the ones that matter to you. Whether that’s money, work/life balance, a comprehensive benefits package or proximity to family, only you can decide. Think carefully about what’s on offer with your current firm and weigh that against what a different firm can offer – and how that sits with what you want.

If you found this blog interesting, why not have a look at our other post on how to get a promotion in 5 simple steps. Or if you’re looking for that perfect role, then check out all the vacancies we have available, and please do register your CV with us.

You may also like to download our guide on How to Develop Your Legal CV.

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